GP surgery in Leyland
Station Surgery
Leyland Surgery, West Paddock, Leyland, PR25 1HR
Scores 16 out of 100, poor for a GP surgery in England. 72% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 24
- Easy to get through on the phone35
- Easy to contact online20
- Good experience of getting in touch34
- Did not wait too long for the appointment20
Quality of care 11
- Patients rate the surgery as good27
- Patients got what they needed41
- Doctors and nurses listen34
- Patients trust the staff26
- Inspection rating (Not rated)–
- Health checks and screening done3
- Meets NHS clinical targets1
- Children vaccinated on time7
What patients say
99 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
72%
say their experience is good
below the England average (77%)
+9
change since last year
2025: 63% · 2026: 72%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 46% |
| Easy to contact via website | 44% | 58% | 27% |
| Easy to contact via NHS App | 69% | 54% | 37% |
| Reception staff helpful | 83% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 41% | 31% | 18% |
| Sees preferred clinician | 33% | 42% | 28% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 77% |
| Next steps within 2 days | 90% | 93% | 95% |
| Good experience of contacting | 70% | 73% | 59% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 52% |
| Waiting time was about right | 60% | 69% | 64% |
| Remote appointment | 15% | 26% | 14% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 82% |
| Treated with care and concern | 81% | 86% | 82% |
| Considered mental wellbeing | 72% | 75% | 74% |
| Had all the information needed | 86% | 92% | 89% |
| Confidence and trust | 90% | 93% | 88% |
| Involved in decisions | 91% | 92% | 88% |
| Needs were met | 90% | 90% | 85% |
| Overall | |||
| Overall experience good | 72% | 77% | 63% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 76% |
| Supported by local services | 71% | 70% | 52% |
| Discussed managing condition | 44% | 43% | 31% |
| Agreed a care plan | 52% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 99 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 20 September 2023. Bank holidays may differ.
- Address
- Leyland Surgery, West Paddock, Leyland, PR25 1HR
- Phone
- 01772 585160
- Website
- www.stationsurgeryleyland.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Chorley Together PCN (a group of local surgeries that share services)
- NHS code
- P81741 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.7% | 15.2% |
| Diabetes | 6.7% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 2.6% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 20.8% | 14.3% |
| Obesity | 11.3% | 13.9% |
| Smoking | 21.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 57% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 52% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 58% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 36% | 57% |
| Diabetes: annual foot check | 68% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Station Surgerythis surgery | – | 16 | 54% | 72% | Yes |
| Worden Medical CentreLeyland, PR25 1HR | under 0.1 miles | 47 | 50% | 89% | Yes |
| Sandy Lane SurgeryLeyland, PR25 2EB | 0.6 miles | 69 | 81% | 81% | Yes |
| Central Park SurgeryLeyland, PR25 2TD | 0.7 miles | 73 | 80% | 81% | Yes |
| Moss Side Medical CentreLeyland, PR26 7XL | 0.7 miles | 14 | 56% | 75% | Yes |
| The Euxton Medical CentreChorley, PR7 6AH | 1.9 miles | 91 | 73% | 96% | Yes |
| Buckshaw Village Health CentreChorley, PR7 7HZ | 2.3 miles | 38 | 55% | 75% | Yes |
| Lostock Hall Medical CentrePreston, PR5 5AB | 2.8 miles | 52 | 72% | 83% | Yes |
| New Longton SurgeryPreston, PR4 4LU | 2.8 miles | 98 | 94% | 91% | Yes |
| Whittle SurgeryChorley, PR6 7PY | 2.9 miles | 77 | 65% | 87% | Yes |
Worden Medical Centre is under 0.1 miles away, scores 47 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Station Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Station Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01772 585160.
How do patients rate Station Surgery?
In the 2026 NHS GP Patient Survey, 72% of patients at Station Surgery said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 16 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of Station Surgery?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 September 2023. Bank holidays may differ.
How do I contact Station Surgery?
Call 01772 585160 or visit its website, www.stationsurgeryleyland.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Leyland Surgery, West Paddock, Leyland, PR25 1HR.
How many patients are registered at Station Surgery?
Around 2,424 patients are registered (January 2025). The surgery is part of Chorley Together PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.