GP surgery in Leyland
Worden Medical Centre
West Paddock, Leyland, PR25 1HR
Scores 47 out of 100, average for a GP surgery in England. 89% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 35
- Easy to get through on the phone27
- Easy to contact online42
- Good experience of getting in touch41
- Did not wait too long for the appointment44
Quality of care 62
- Patients rate the surgery as good85
- Patients got what they needed56
- Doctors and nurses listen84
- Patients trust the staff85
- Inspection rating (Requires improvement)2
- Health checks and screening done18
- Meets NHS clinical targets40
- Children vaccinated on time50
What patients say
122 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
89%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 86% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 49% |
| Easy to contact via website | 55% | 58% | 29% |
| Easy to contact via NHS App | 57% | 54% | 32% |
| Reception staff helpful | 90% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 47% |
| Sees preferred clinician | 46% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 82% |
| Next steps within 2 days | 94% | 93% | 96% |
| Good experience of contacting | 72% | 73% | 62% |
| The appointment | |||
| Offered a choice of time or day | 62% | 57% | 61% |
| Waiting time was about right | 69% | 69% | 58% |
| Remote appointment | 18% | 26% | 13% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 91% |
| Treated with care and concern | 88% | 86% | 91% |
| Considered mental wellbeing | 79% | 75% | 77% |
| Had all the information needed | 91% | 92% | 91% |
| Confidence and trust | 98% | 93% | 91% |
| Involved in decisions | 96% | 92% | 96% |
| Needs were met | 92% | 90% | 96% |
| Overall | |||
| Overall experience good | 89% | 77% | 85% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 75% |
| Supported by local services | 71% | 70% | 61% |
| Discussed managing condition | 57% | 43% | 37% |
| Agreed a care plan | 53% | 46% | 29% |
Green means at least 2 points better than England, red at least 2 points worse. With about 122 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 May 2018. Bank holidays may differ.
- Address
- West Paddock, Leyland, PR25 1HR
- Phone
- 01772 423555
- [email protected]
- Website
- www.wordenmc.net
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Leyland PCN (a group of local surgeries that share services)
- NHS code
- P81057 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Requires improvement
overall, from the inspection published 26 August 2026
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.3% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 20.2% | 14.3% |
| Obesity | 16.0% | 13.9% |
| Smoking | 13.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 60% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 47% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Worden Medical Centrethis surgery | – | 47 | 50% | 89% | Yes |
| Station SurgeryLeyland, PR25 1HR | under 0.1 miles | 16 | 54% | 72% | Yes |
| Sandy Lane SurgeryLeyland, PR25 2EB | 0.6 miles | 69 | 81% | 81% | Yes |
| Central Park SurgeryLeyland, PR25 2TD | 0.7 miles | 73 | 80% | 81% | Yes |
| Moss Side Medical CentreLeyland, PR26 7XL | 0.7 miles | 14 | 56% | 75% | Yes |
| The Euxton Medical CentreChorley, PR7 6AH | 1.9 miles | 91 | 73% | 96% | Yes |
| Buckshaw Village Health CentreChorley, PR7 7HZ | 2.3 miles | 38 | 55% | 75% | Yes |
| Lostock Hall Medical CentrePreston, PR5 5AB | 2.8 miles | 52 | 72% | 83% | Yes |
| New Longton SurgeryPreston, PR4 4LU | 2.8 miles | 98 | 94% | 91% | Yes |
| Whittle SurgeryChorley, PR6 7PY | 2.9 miles | 77 | 65% | 87% | Yes |
Sandy Lane Surgery is 0.6 miles away, scores 69 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Worden Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Worden Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01772 423555.
How do patients rate Worden Medical Centre?
In the 2026 NHS GP Patient Survey, 89% of patients at Worden Medical Centre said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 47 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Worden Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Worden Medical Centre as Requires improvement at its last published inspection (report published 26 August 2026).
What are the opening times of Worden Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 May 2018. Bank holidays may differ.
How do I contact Worden Medical Centre?
Call 01772 423555 or visit its website, www.wordenmc.net. You can also book and order repeat prescriptions in the NHS App. The address is West Paddock, Leyland, PR25 1HR.
How many patients are registered at Worden Medical Centre?
Around 14,082 patients are registered (January 2025). The surgery is part of Leyland PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.