GP surgery in Telford
Stirchley Medical Practice
Stirchley Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB
Scores 15 out of 100, poor for a GP surgery in England. 74% of patients say their experience is good and 32% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 22
- Easy to get through on the phone6
- Easy to contact online70
- Good experience of getting in touch33
- Did not wait too long for the appointment27
Quality of care 12
- Patients rate the surgery as good33
- Patients got what they needed4
- Doctors and nurses listen24
- Patients trust the staff20
- Inspection rating (Good)50
- Health checks and screening done13
- Meets NHS clinical targets1
- Children vaccinated on time40
What patients say
112 patients answered the 2026 NHS survey about this surgery.
32%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
+4
change since last year
2025: 70% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 32% | 57% | 35% |
| Easy to contact via website | 66% | 58% | 38% |
| Easy to contact via NHS App | 59% | 54% | 45% |
| Reception staff helpful | 81% | 85% | 75% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 40% |
| Sees preferred clinician | 41% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 72% |
| Next steps within 2 days | 85% | 93% | 91% |
| Good experience of contacting | 70% | 73% | 58% |
| The appointment | |||
| Offered a choice of time or day | 35% | 57% | 38% |
| Waiting time was about right | 63% | 69% | 63% |
| Remote appointment | 42% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 81% |
| Treated with care and concern | 84% | 86% | 81% |
| Considered mental wellbeing | 70% | 75% | 77% |
| Had all the information needed | 89% | 92% | 95% |
| Confidence and trust | 89% | 93% | 91% |
| Involved in decisions | 86% | 92% | 89% |
| Needs were met | 80% | 90% | 88% |
| Overall | |||
| Overall experience good | 74% | 77% | 70% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 85% |
| Supported by local services | 64% | 70% | 68% |
| Discussed managing condition | 49% | 43% | 45% |
| Agreed a care plan | 55% | 46% | 53% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | 9am to noon |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2017. Bank holidays may differ.
- Address
- Stirchley Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB
- Phone
- 01952 660444
- Website
- www.stirchleymedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South East Telford PCN (a group of local surgeries that share services)
- NHS code
- M82003 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Sutton Hill Medical Practice
- Maythorne Close, Sutton Hill, Telford, TF7 4DH
Access and facilities
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.4% | 15.2% |
| Diabetes | 9.4% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 21.6% | 14.3% |
| Obesity | 13.9% | 13.9% |
| Smoking | 19.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 50% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 45% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Stirchley Medical Practicethis surgery | – | 15 | 32% | 74% | Yes |
| Court Street Medical PracticeTelford, TF7 5EE | 1.3 miles | 45 | 71% | 79% | Yes |
| Hollinswood SurgeryTelford, TF3 2EW | 1.3 miles | 85 | 80% | 93% | Yes |
| TeldocTelford, TF3 2BF | 1.5 miles | 1 | 6% | 52% | Yes |
| Dawley Medical PracticeTelford, TF4 2AA | 1.5 miles | 12 | 52% | 60% | Yes |
| Woodside Medical PracticeTelford, TF7 5NR | 1.8 miles | 4 | 39% | 55% | Yes |
| Charlton Medical PracticeTelford, TF2 6AQ | 2.8 miles | 34 | 41% | 75% | Yes |
| Ironbridge Medical PracticeTelford, TF8 7DT | 2.9 miles | 21 | 61% | 68% | Yes |
| Shifnal & Priorslee Medical PracticeShifnal, TF11 8DD | 2.9 miles | 9 | 12% | 52% | Yes |
| Broseley Medical PracticeBroseley, TF12 5EL | 3.6 miles | 59 | 77% | 80% | Yes |
Court Street Medical Practice is 1.3 miles away, scores 45 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Stirchley Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Stirchley Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01952 660444.
How do patients rate Stirchley Medical Practice?
In the 2026 NHS GP Patient Survey, 74% of patients at Stirchley Medical Practice said their overall experience was good. The England average is 77%. 32% found it easy to get through by phone (England 57%). Its GPScore is 15 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Stirchley Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Stirchley Medical Practice as Good at its last published inspection (report published 31 December 2021).
What are the opening times of Stirchley Medical Practice?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday 9am to noon, Sunday closed. The surgery last confirmed these times on 13 November 2017. Bank holidays may differ.
How do I contact Stirchley Medical Practice?
Call 01952 660444 or visit its website, www.stirchleymedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Stirchley Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB.
Does Stirchley Medical Practice have a branch surgery?
Yes. Stirchley Medical Practice also runs Sutton Hill Medical Practice (Maythorne Close, Sutton Hill, Telford, TF7 4DH). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Stirchley Medical Practice?
Around 24,799 patients are registered (January 2025). The surgery is part of South East Telford PCN, a group of local surgeries that share staff and services, in the Shropshire, Telford and Wrekin NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.