GP surgery in Test Valley
Stockbridge Surgery
New Street, Stockbridge, SO20 6HG
Scores 94 out of 100, excellent for a GP surgery in England. 95% of patients say their experience is good and 90% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 96
- Easy to get through on the phone95
- Easy to contact online80
- Good experience of getting in touch95
- Did not wait too long for the appointment87
Quality of care 86
- Patients rate the surgery as good96
- Patients got what they needed81
- Doctors and nurses listen91
- Patients trust the staff78
- Inspection rating (Requires improvement)2
- Health checks and screening done77
- Meets NHS clinical targets78
- Children vaccinated on time70
What patients say
111 patients answered the 2026 NHS survey about this surgery.
90%
find the phone easy
well above the England average (57%)
95%
say their experience is good
well above the England average (77%)
+4
change since last year
2025: 91% · 2026: 95%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 90% | 57% | 84% |
| Easy to contact via website | 71% | 58% | 71% |
| Easy to contact via NHS App | 84% | 54% | 87% |
| Reception staff helpful | 98% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 38% |
| Sees preferred clinician | 75% | 42% | 43% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 94% |
| Next steps within 2 days | 97% | 93% | 94% |
| Good experience of contacting | 93% | 73% | 95% |
| The appointment | |||
| Offered a choice of time or day | 66% | 57% | 62% |
| Waiting time was about right | 86% | 69% | 77% |
| Remote appointment | 16% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 96% |
| Treated with care and concern | 96% | 86% | 94% |
| Considered mental wellbeing | 89% | 75% | 84% |
| Had all the information needed | 99% | 92% | 96% |
| Confidence and trust | 97% | 93% | 97% |
| Involved in decisions | 96% | 92% | 99% |
| Needs were met | 96% | 90% | 99% |
| Overall | |||
| Overall experience good | 95% | 77% | 91% |
| Living with a long-term condition | |||
| Confident managing conditions | 94% | 79% | 84% |
| Supported by local services | 85% | 70% | 81% |
| Discussed managing condition | 45% | 43% | 45% |
| Agreed a care plan | 63% | 46% | 44% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 12:45pm 1:45pm to 6:30pm |
| Tuesday | 8:30am to 12:45pm 1:45pm to 6:30pm |
| Wednesday | 8:30am to 12:45pm 1:45pm to 6:30pm |
| Thursday | 8:30am to 12:45pm 1:45pm to 6:30pm |
| Friday | 8:30am to 12:45pm 1:45pm to 6:30pm |
| Saturday | 8:30am to noon |
| Sunday | Closed |
Confirmed by the surgery on 12 November 2024. Bank holidays may differ.
- Address
- New Street, Stockbridge, SO20 6HG
- Phone
- 01264 810524
- Website
- stockbridgesurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Winchester Rural North & East PCN (a group of local surgeries that share services)
- NHS code
- J82016 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- School Lane Surgery
- School Lane, Broughton, Romsey, SO20 8BZ
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Requires improvement
overall, from the inspection published 10 August 2026
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 6.1% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 12.0% | 13.9% |
| Smoking | 8.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Stockbridge Surgerythis surgery | – | 94 | 90% | 95% | Yes |
| Adelaide Medical CentreAndover, SP10 1HA | 6.6 miles | 94 | 84% | 94% | Yes |
| St Mary's SurgeryAndover, SP10 1DP | 6.7 miles | 88 | 89% | 94% | Yes |
| Charlton Hill SurgeryAndover, SP10 3JY | 7.0 miles | 75 | 78% | 88% | Yes |
| The Andover Health Centre Medical PracticeAndover, SP10 3LD | 7.0 miles | 48 | 47% | 82% | Yes |
| Friarsgate PracticeWinchester, SO22 6EL | 7.2 miles | 70 | 71% | 90% | Yes |
| Gratton SurgeryWinchester, SO21 3LE | 7.3 miles | 91 | 79% | 96% | Yes |
| Shepherds Spring Medical CentreAndover, SP10 5DE | 7.5 miles | 22 | 59% | 66% | Yes |
| St Paul's SurgeryWinchester, SO22 5DD | 8.0 miles | 82 | 79% | 88% | Yes |
| St Clements PartnershipWinchester, SO23 8DG | 8.4 miles | 63 | 61% | 80% | Yes |
Common questions
Is Stockbridge Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Stockbridge Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01264 810524.
How do patients rate Stockbridge Surgery?
In the 2026 NHS GP Patient Survey, 95% of patients at Stockbridge Surgery said their overall experience was good. The England average is 77%. 90% found it easy to get through by phone (England 57%). Its GPScore is 94 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Stockbridge Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Stockbridge Surgery as Requires improvement at its last published inspection (report published 10 August 2026).
What are the opening times of Stockbridge Surgery?
Reception is open Monday 8:30am to 12:45pm 1:45pm to 6:30pm, Tuesday 8:30am to 12:45pm 1:45pm to 6:30pm, Wednesday 8:30am to 12:45pm 1:45pm to 6:30pm, Thursday 8:30am to 12:45pm 1:45pm to 6:30pm, Friday 8:30am to 12:45pm 1:45pm to 6:30pm, Saturday 8:30am to noon, Sunday closed. The surgery last confirmed these times on 12 November 2024. Bank holidays may differ.
How do I contact Stockbridge Surgery?
Call 01264 810524 or visit its website, stockbridgesurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is New Street, Stockbridge, SO20 6HG.
Does Stockbridge Surgery have a branch surgery?
Yes. Stockbridge Surgery also runs School Lane Surgery (School Lane, Broughton, Romsey, SO20 8BZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Stockbridge Surgery?
Around 9,073 patients are registered (January 2025). The surgery is part of Winchester Rural North & East PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.