GP surgery in Eastleigh
Stokewood Surgery
Fair Oak Road, Fair Oak, Eastleigh, SO50 8AU
Scores 75 out of 100, good for a GP surgery in England. 89% of patients say their experience is good and 49% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 66
- Easy to get through on the phone26
- Easy to contact online84
- Good experience of getting in touch84
- Did not wait too long for the appointment73
Quality of care 81
- Patients rate the surgery as good84
- Patients got what they needed86
- Doctors and nurses listen75
- Patients trust the staff68
- Inspection rating (Good)50
- Health checks and screening done18
- Meets NHS clinical targets78
- Children vaccinated on time85
What patients say
118 patients answered the 2026 NHS survey about this surgery.
49%
find the phone easy
below the England average (57%)
89%
say their experience is good
well above the England average (77%)
+14
change since last year
2025: 75% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 49% | 57% | 28% |
| Easy to contact via website | 74% | 58% | 63% |
| Easy to contact via NHS App | 70% | 54% | 48% |
| Reception staff helpful | 91% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 17% | 31% | 22% |
| Sees preferred clinician | 55% | 42% | 14% |
| What happened when they got in touch | |||
| Knew what would happen next | 94% | 84% | 91% |
| Next steps within 2 days | 90% | 93% | 81% |
| Good experience of contacting | 87% | 73% | 64% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 49% |
| Waiting time was about right | 79% | 69% | 56% |
| Remote appointment | 8% | 26% | 15% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 96% |
| Treated with care and concern | 91% | 86% | 96% |
| Considered mental wellbeing | 78% | 75% | 90% |
| Had all the information needed | 98% | 92% | 94% |
| Confidence and trust | 96% | 93% | 98% |
| Involved in decisions | 96% | 92% | 96% |
| Needs were met | 96% | 90% | 96% |
| Overall | |||
| Overall experience good | 89% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 84% |
| Supported by local services | 83% | 70% | 77% |
| Discussed managing condition | 46% | 43% | 45% |
| Agreed a care plan | 58% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 118 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 7 October 2025. Bank holidays may differ.
- Address
- Fair Oak Road, Fair Oak, Eastleigh, SO50 8AU
- Phone
- 023 8069 2000
- [email protected]
- Website
- www.stokewood.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Winchester Rural South PCN (a group of local surgeries that share services)
- NHS code
- J82018 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Old Anchor Surgery
- Riverside, Bishopstoke, Eastleigh, SO50 6LQ
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Off-site car parking nearby
- Sign language interpreter available online
- Step-free access at entrances and exits
- Toilets
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 13 August 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.3% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 16.5% | 14.3% |
| Obesity | 17.2% | 13.9% |
| Smoking | 9.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 66% | 78% |
| Asthma: annual review | 54% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Stokewood Surgerythis surgery | – | 75 | 49% | 89% | Yes |
| St. Andrew's SurgeryEastleigh, SO50 5PT | 1.8 miles | 73 | 84% | 88% | Yes |
| Eastleigh Medical PracticeEastleigh, SO50 9AG | 1.9 miles | 35 | 72% | 72% | Yes |
| Boyatt Wood SurgeryEastleigh, SO50 4QP | 2.3 miles | 68 | 84% | 79% | Yes |
| The Fryern SurgeryEastleigh, SO53 2LH | 3.1 miles | 87 | 77% | 91% | Yes |
| Stoneham Lane SurgerySouthampton, SO16 2JA | 3.5 miles | 91 | 90% | 88% | Yes |
| Park SurgeryEastleigh, SO53 2ZH | 3.6 miles | 63 | 51% | 85% | Yes |
| Burgess Road SurgerySouthampton, SO16 3BD | 3.8 miles | 60 | 88% | 86% | Yes |
| Twyford SurgeryWinchester, SO21 1QY | 3.8 miles | 92 | 93% | 92% | Yes |
| West End Road SurgerySouthampton, SO18 6TG | 4.0 miles | 56 | 68% | 77% | Yes |
The Fryern Surgery is 3.1 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Stokewood Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Stokewood Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 023 8069 2000.
How do patients rate Stokewood Surgery?
In the 2026 NHS GP Patient Survey, 89% of patients at Stokewood Surgery said their overall experience was good. The England average is 77%. 49% found it easy to get through by phone (England 57%). Its GPScore is 75 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Stokewood Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Stokewood Surgery as Good at its last published inspection (report published 13 August 2020).
What are the opening times of Stokewood Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 October 2025. Bank holidays may differ.
How do I contact Stokewood Surgery?
Call 023 8069 2000 or visit its website, www.stokewood.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Fair Oak Road, Fair Oak, Eastleigh, SO50 8AU.
Does Stokewood Surgery have a branch surgery?
Yes. Stokewood Surgery also runs Old Anchor Surgery (Riverside, Bishopstoke, Eastleigh, SO50 6LQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Stokewood Surgery?
Around 18,668 patients are registered (January 2025). The surgery is part of Winchester Rural South PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.