GP surgery in Cosham
The Drayton Surgery
280 Havant Road, Drayton, Portsmouth, PO6 1PA
Scores 57 out of 100, average for a GP surgery in England. 72% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 55
- Easy to get through on the phone57
- Easy to contact online33
- Good experience of getting in touch60
- Did not wait too long for the appointment52
Quality of care 58
- Patients rate the surgery as good27
- Patients got what they needed93
- Doctors and nurses listen50
- Patients trust the staff86
- Inspection rating (Good)50
- Health checks and screening done47
- Meets NHS clinical targets82
- Children vaccinated on time64
What patients say
101 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
well above the England average (57%)
72%
say their experience is good
below the England average (77%)
-10
change since last year
2025: 82% · 2026: 72%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 62% |
| Easy to contact via website | 51% | 58% | 62% |
| Easy to contact via NHS App | 65% | 54% | 62% |
| Reception staff helpful | 93% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 15% | 31% | 26% |
| Sees preferred clinician | 39% | 42% | 11% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 88% |
| Next steps within 2 days | 91% | 93% | 87% |
| Good experience of contacting | 79% | 73% | 80% |
| The appointment | |||
| Offered a choice of time or day | 42% | 57% | 60% |
| Waiting time was about right | 72% | 69% | 78% |
| Remote appointment | 39% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 88% |
| Treated with care and concern | 90% | 86% | 88% |
| Considered mental wellbeing | 77% | 75% | 75% |
| Had all the information needed | 94% | 92% | 90% |
| Confidence and trust | 98% | 93% | 94% |
| Involved in decisions | 93% | 92% | 96% |
| Needs were met | 98% | 90% | 91% |
| Overall | |||
| Overall experience good | 72% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 81% | 79% | 81% |
| Supported by local services | 72% | 70% | 75% |
| Discussed managing condition | 31% | 43% | 45% |
| Agreed a care plan | 65% | 46% | 34% |
Green means at least 2 points better than England, red at least 2 points worse. With about 101 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 July 2026. Bank holidays may differ.
- Address
- 280 Havant Road, Drayton, Portsmouth, PO6 1PA
- Phone
- 023 9237 0422
- [email protected]
- Website
- www.thedraytonsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Portsmouth North PCN (a group of local surgeries that share services)
- NHS code
- J82102 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Highclere Medical Centre
- Northern Road, Cosham, Portsmouth, PO6 3EP
- The Wootton Street Surgery
- 1 Wootton Street, Cosham, Portsmouth, PO6 3AP
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- High-back waiting room chairs
- Off-site car parking nearby
- Sign language interpreter available in-person
- Sign language interpreter available online
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.4% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 12.7% | 14.3% |
| Obesity | 15.3% | 13.9% |
| Smoking | 10.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 77% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Drayton Surgerythis surgery | – | 57 | 65% | 72% | Yes |
| Vine Medical GroupWaterlooville, PO7 7AH | 2.2 miles | 1 | 10% | 45% | Yes |
| Blossom HealthHavant, PO9 3HN | 2.3 miles | 24 | 66% | 74% | Yes |
| The Bosmere Medical PracticeHavant, PO9 1DQ | 2.4 miles | 56 | 52% | 83% | Yes |
| Kirklands SurgeryPortsmouth, PO3 5AF | 2.5 miles | 23 | 49% | 76% | Yes |
| Derby Road Group PracticePortsmouth, PO2 8HP | 2.7 miles | 58 | 59% | 78% | Yes |
| Portsdown Group PracticePortsmouth, PO2 8AL | 2.8 miles | 11 | 31% | 61% | Yes |
| Homewell Curlew PracticeHavant, PO9 2AQ | 2.9 miles | 45 | 57% | 79% | Yes |
| Island City PracticePortsmouth, PO1 4JT | 3.2 miles | 18 | 39% | 73% | Yes |
| East Shore PartnershipPortsmouth, PO3 6DW | 3.3 miles | 11 | 51% | 69% | Yes |
Common questions
Is The Drayton Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Drayton Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 023 9237 0422.
How do patients rate The Drayton Surgery?
In the 2026 NHS GP Patient Survey, 72% of patients at The Drayton Surgery said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 57 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for The Drayton Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Drayton Surgery as Good at its last published inspection (report published 10 June 2022).
What are the opening times of The Drayton Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 July 2026. Bank holidays may differ.
How do I contact The Drayton Surgery?
Call 023 9237 0422 or visit its website, www.thedraytonsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 280 Havant Road, Drayton, Portsmouth, PO6 1PA.
Does The Drayton Surgery have a branch surgery?
Yes. The Drayton Surgery also runs Highclere Medical Centre (Northern Road, Cosham, Portsmouth, PO6 3EP) and The Wootton Street Surgery (1 Wootton Street, Cosham, Portsmouth, PO6 3AP). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Drayton Surgery?
Around 24,056 patients are registered (January 2025). The surgery is part of Portsmouth North PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.