GP surgery in Bentley
The Ransome Practice
Bentley Health Centre, Askern Road, Bentley, Doncaster, DN5 0JX
Scores 27 out of 100, below average for a GP surgery in England. 79% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 30
- Easy to get through on the phone50
- Easy to contact online31
- Good experience of getting in touch19
- Did not wait too long for the appointment34
Quality of care 27
- Patients rate the surgery as good49
- Patients got what they needed16
- Doctors and nurses listen56
- Patients trust the staff28
- Inspection rating (Good)50
- Health checks and screening done13
- Meets NHS clinical targets22
- Children vaccinated on time13
What patients say
98 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
79%
say their experience is good
above the England average (77%)
+7
change since last year
2025: 72% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 45% |
| Easy to contact via website | 50% | 58% | 34% |
| Easy to contact via NHS App | 67% | 54% | 43% |
| Reception staff helpful | 84% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 41% | 31% | 39% |
| Sees preferred clinician | 59% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 81% |
| Next steps within 2 days | 94% | 93% | 93% |
| Good experience of contacting | 64% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 51% | 57% | 47% |
| Waiting time was about right | 66% | 69% | 50% |
| Remote appointment | 39% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 86% |
| Treated with care and concern | 86% | 86% | 80% |
| Considered mental wellbeing | 73% | 75% | 73% |
| Had all the information needed | 91% | 92% | 89% |
| Confidence and trust | 90% | 93% | 90% |
| Involved in decisions | 93% | 92% | 88% |
| Needs were met | 85% | 90% | 83% |
| Overall | |||
| Overall experience good | 79% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 64% | 79% | 85% |
| Supported by local services | 55% | 70% | 79% |
| Discussed managing condition | 47% | 43% | 43% |
| Agreed a care plan | 54% | 46% | 25% |
Green means at least 2 points better than England, red at least 2 points worse. With about 98 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 7:30pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 January 2019. Bank holidays may differ.
- Address
- Bentley Health Centre, Askern Road, Bentley, Doncaster, DN5 0JX
- Phone
- 01302 874416
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Doncaster North PCN (a group of local surgeries that share services)
- NHS code
- C86002 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Scawthorpe Clinic
- Amersall Road, Scawthorpe, Doncaster, DN5 9PQ · 01302 781132
- Woodside Surgery
- Woodside Road, Woodlands, Doncaster, DN5 7JR · 01302 330212
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 6 March 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.0% | 15.2% |
| Diabetes | 10.3% | 7.9% |
| Asthma | 6.0% | 6.6% |
| COPD | 3.2% | 1.9% |
| Coronary heart disease | 3.5% | 3.0% |
| Depression | 18.7% | 14.3% |
| Obesity | 15.1% | 13.9% |
| Smoking | 20.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 39% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Ransome Practicethis surgery | – | 27 | 62% | 79% | Yes |
| Don Valley HealthcareDoncaster, DN5 0AT | 0.3 miles | 82 | 79% | 87% | Yes |
| Petersgate Medical CentreDoncaster, DN5 9PQ | 0.8 miles | 69 | 60% | 84% | Yes |
| Scawsby Health Centre PracticeDoncaster, DN5 8QE | 1.3 miles | 28 | 52% | 68% | Yes |
| Frances Street Medical CentreDoncaster, DN1 1JS | 2.0 miles | 45 | 70% | 78% | Yes |
| Kingthorne Group PracticeDoncaster, DN1 2EU | 2.0 miles | 59 | 67% | 74% | Yes |
| St Vincent Medical CentreDoncaster, DN1 2ET | 2.0 miles | 29 | 64% | 70% | Yes |
| Mount Group PracticeDoncaster, DN1 2JP | 2.0 miles | 30 | 55% | 75% | Yes |
| Park View SurgeryDoncaster, DN5 8DA | 2.1 miles | 49 | 71% | 81% | Yes |
| The Flying Scotsman Health CentreDoncaster, DN1 3AP | 2.2 miles | 14 | 63% | 66% | Yes |
Don Valley Healthcare is 0.3 miles away, scores 82 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Ransome Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Ransome Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01302 874416.
How do patients rate The Ransome Practice?
In the 2026 NHS GP Patient Survey, 79% of patients at The Ransome Practice said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 27 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for The Ransome Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Ransome Practice as Good at its last published inspection (report published 6 March 2017).
What are the opening times of The Ransome Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 7:30pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 January 2019. Bank holidays may differ.
How do I contact The Ransome Practice?
Call 01302 874416. You can also book and order repeat prescriptions in the NHS App. The address is Bentley Health Centre, Askern Road, Bentley, Doncaster, DN5 0JX.
Does The Ransome Practice have a branch surgery?
Yes. The Ransome Practice also runs Scawthorpe Clinic (Amersall Road, Scawthorpe, Doncaster, DN5 9PQ) and Woodside Surgery (Woodside Road, Woodlands, Doncaster, DN5 7JR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Ransome Practice?
Around 8,289 patients are registered (January 2025). The surgery is part of Doncaster North PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.