GP surgery in Bradford
Thornbury Medical Practice
Morrisons Store, Rushton Avenue, Bradford, BD3 7HZ
Scores 11 out of 100, poor for a GP surgery in England. 57% of patients say their experience is good and 56% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 16
- Easy to get through on the phone40
- Easy to contact online13
- Good experience of getting in touch14
- Did not wait too long for the appointment16
Quality of care 9
- Patients rate the surgery as good4
- Patients got what they needed2
- Doctors and nurses listen1
- Patients trust the staff4
- Inspection rating (Good)50
- Health checks and screening done98
- Meets NHS clinical targets36
- Children vaccinated on time20
What patients say
102 patients answered the 2026 NHS survey about this surgery.
56%
find the phone easy
about the England average (57%)
57%
say their experience is good
well below the England average (77%)
+4
change since last year
2025: 53% · 2026: 57%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 56% | 57% | 43% |
| Easy to contact via website | 39% | 58% | 26% |
| Easy to contact via NHS App | 46% | 54% | 32% |
| Reception staff helpful | 73% | 85% | 58% |
| Seeing the same person | |||
| Has a preferred clinician | 43% | 31% | 40% |
| Sees preferred clinician | 32% | 42% | 20% |
| What happened when they got in touch | |||
| Knew what would happen next | 66% | 84% | 61% |
| Next steps within 2 days | 98% | 93% | 90% |
| Good experience of contacting | 60% | 73% | 52% |
| The appointment | |||
| Offered a choice of time or day | 40% | 57% | 34% |
| Waiting time was about right | 57% | 69% | 45% |
| Remote appointment | 47% | 26% | 33% |
| The doctor or nurse | |||
| Good at listening | 69% | 87% | 75% |
| Treated with care and concern | 64% | 86% | 76% |
| Considered mental wellbeing | 58% | 75% | 63% |
| Had all the information needed | 91% | 92% | 83% |
| Confidence and trust | 82% | 93% | 84% |
| Involved in decisions | 87% | 92% | 81% |
| Needs were met | 77% | 90% | 81% |
| Overall | |||
| Overall experience good | 57% | 77% | 53% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 53% |
| Supported by local services | 70% | 70% | 63% |
| Discussed managing condition | 58% | 43% | 51% |
| Agreed a care plan | 50% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 August 2025. Bank holidays may differ.
- Address
- Morrisons Store, Rushton Avenue, Bradford, BD3 7HZ
- Phone
- 01274 662441
- [email protected]
- Website
- www.thornburymc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bradford City 6 PCN (a group of local surgeries that share services)
- NHS code
- B83005 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Parent and baby room
- Sign language interpreter available in-person
- Sign language interpreter available online
- Step-free access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.6% | 15.2% |
| Diabetes | 12.5% | 7.9% |
| Asthma | 8.6% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 2.6% | 3.0% |
| Depression | 15.4% | 14.3% |
| Obesity | 20.6% | 13.9% |
| Smoking | 16.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 60% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 89% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 93% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 95% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Thornbury Medical Practicethis surgery | – | 11 | 56% | 57% | Yes |
| Moor Park Medical PracticeBradford, BD3 8QH | 0.6 miles | 54 | 68% | 75% | Yes |
| The Avicenna Medical PracticeBradford, BD3 8QH | 0.6 miles | 27 | 54% | 69% | Yes |
| Bradford Moor PracticeBradford, BD3 8QH | 0.6 miles | 9 | 49% | 63% | Yes |
| Valley View SurgeryBradford, BD2 4RA | 0.9 miles | 1 | 29% | 61% | Yes |
| Peel Park SurgeryBradford, BD2 4RA | 0.9 miles | 27 | 48% | 69% | Yes |
| Moorside SurgeryBradford, BD2 3AA | 0.9 miles | 45 | 55% | 80% | Yes |
| Hillfoot SurgeryPudsey, LS28 7QR | 1.0 miles | 24 | 43% | 79% | Yes |
| Primrose SurgeryBradford, BD3 0BS | 1.3 miles | 4 | 32% | 55% | Yes |
| New Otley Road Medical PracticeBradford, BD3 0BS | 1.3 miles | 21 | 59% | 65% | Yes |
Moor Park Medical Practice is 0.6 miles away, scores 54 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Thornbury Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Thornbury Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01274 662441.
How do patients rate Thornbury Medical Practice?
In the 2026 NHS GP Patient Survey, 57% of patients at Thornbury Medical Practice said their overall experience was good. The England average is 77%. 56% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Thornbury Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Thornbury Medical Practice as Good at its last published inspection (report published 12 September 2024).
What are the opening times of Thornbury Medical Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 August 2025. Bank holidays may differ.
How do I contact Thornbury Medical Practice?
Call 01274 662441 or visit its website, www.thornburymc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Morrisons Store, Rushton Avenue, Bradford, BD3 7HZ.
How many patients are registered at Thornbury Medical Practice?
Around 7,060 patients are registered (January 2025). The surgery is part of Bradford City 6 PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.