GP surgery in Taunton
Warwick House Medical Practice
Holway Green, Upper Holway Road, Taunton, TA1 2QA
Scores 91 out of 100, excellent for a GP surgery in England. 92% of patients say their experience is good and 79% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 92
- Easy to get through on the phone80
- Easy to contact online89
- Good experience of getting in touch89
- Did not wait too long for the appointment92
Quality of care 85
- Patients rate the surgery as good92
- Patients got what they needed83
- Doctors and nurses listen56
- Patients trust the staff71
- Inspection rating (Good)50
- Health checks and screening done75
- Meets NHS clinical targets56
- Children vaccinated on time31
What patients say
102 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
92%
say their experience is good
well above the England average (77%)
+3
change since last year
2025: 89% · 2026: 92%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 81% |
| Easy to contact via website | 77% | 58% | 90% |
| Easy to contact via NHS App | 80% | 54% | 66% |
| Reception staff helpful | 95% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 39% |
| Sees preferred clinician | 40% | 42% | 66% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 91% |
| Next steps within 2 days | 94% | 93% | 92% |
| Good experience of contacting | 89% | 73% | 87% |
| The appointment | |||
| Offered a choice of time or day | 71% | 57% | 66% |
| Waiting time was about right | 88% | 69% | 77% |
| Remote appointment | 20% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Considered mental wellbeing | 79% | 75% | 72% |
| Had all the information needed | 95% | 92% | 95% |
| Confidence and trust | 96% | 93% | 98% |
| Involved in decisions | 97% | 92% | 98% |
| Needs were met | 96% | 90% | 99% |
| Overall | |||
| Overall experience good | 92% | 77% | 89% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 87% |
| Supported by local services | 77% | 70% | 79% |
| Discussed managing condition | 50% | 43% | 54% |
| Agreed a care plan | 50% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 November 2025. Bank holidays may differ.
- Address
- Holway Green, Upper Holway Road, Taunton, TA1 2QA
- Phone
- 01823 282147
- [email protected]
- Website
- www.warwickhouse.org.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Tone Valley PCN (a group of local surgeries that share services)
- NHS code
- L85052 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Vasectomy Clinic
- Upper Holway Road, Taunton, TA1 2QA
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.7% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 6.1% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 22.0% | 14.3% |
| Obesity | 15.3% | 13.9% |
| Smoking | 13.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 79% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 86% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Warwick House Medical Practicethis surgery | – | 91 | 79% | 92% | Yes |
| Taunton Vale HealthcareTaunton, TA1 2LB | 0.6 miles | 63 | 66% | 85% | Yes |
| St James Medical CentreTaunton, TA1 1JP | 1.3 miles | 53 | 49% | 84% | Yes |
| Crown Medical CentreTaunton, TA2 8QY | 1.5 miles | 49 | 66% | 84% | Yes |
| French Weir Health CentreTaunton, TA1 1NW | 1.7 miles | 66 | 64% | 79% | Yes |
| College Way SurgeryTaunton, TA1 4TY | 1.9 miles | 97 | 91% | 94% | Yes |
| CreechTaunton, TA3 5FA | 2.1 miles | 88 | 80% | 89% | Yes |
| Lyngford ParkTaunton, TA2 8SQ | 2.1 miles | 81 | 77% | 92% | Yes |
| North CurryTaunton, TA3 6NQ | 4.7 miles | 98 | 93% | 93% | Yes |
| Quantock Vale SurgeryTaunton, TA4 3LH | 5.9 miles | 78 | 76% | 88% | Yes |
Common questions
Is Warwick House Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Warwick House Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01823 282147.
How do patients rate Warwick House Medical Practice?
In the 2026 NHS GP Patient Survey, 92% of patients at Warwick House Medical Practice said their overall experience was good. The England average is 77%. 79% found it easy to get through by phone (England 57%). Its GPScore is 91 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Warwick House Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Warwick House Medical Practice as Good at its last published inspection (report published 17 September 2025).
What are the opening times of Warwick House Medical Practice?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 November 2025. Bank holidays may differ.
How do I contact Warwick House Medical Practice?
Call 01823 282147 or visit its website, www.warwickhouse.org.uk. You can also book and order repeat prescriptions in the NHS App. The address is Holway Green, Upper Holway Road, Taunton, TA1 2QA.
Does Warwick House Medical Practice have a branch surgery?
Yes. Warwick House Medical Practice also runs Vasectomy Clinic (Upper Holway Road, Taunton, TA1 2QA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Warwick House Medical Practice?
Around 7,888 patients are registered (January 2025). The surgery is part of Tone Valley PCN, a group of local surgeries that share staff and services, in the Somerset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.