GP surgery in Lewes
Wealden Ridge Medical Partnership
Newick Health Centre, Marbles Road, Newick, Lewes, BN8 4LR
Scores 24 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 46% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 19
- Easy to get through on the phone22
- Easy to contact online15
- Good experience of getting in touch30
- Did not wait too long for the appointment25
Quality of care 35
- Patients rate the surgery as good44
- Patients got what they needed34
- Doctors and nurses listen62
- Patients trust the staff70
- Inspection rating (Requires improvement)2
- Health checks and screening done45
- Meets NHS clinical targets52
- Children vaccinated on time38
What patients say
103 patients answered the 2026 NHS survey about this surgery.
46%
find the phone easy
well below the England average (57%)
77%
say their experience is good
about the England average (77%)
-12
change since last year
2025: 90% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 46% | 57% | 55% |
| Easy to contact via website | 41% | 58% | 38% |
| Easy to contact via NHS App | 73% | 54% | 50% |
| Reception staff helpful | 88% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 39% |
| Sees preferred clinician | 42% | 42% | 47% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 83% |
| Next steps within 2 days | 89% | 93% | 89% |
| Good experience of contacting | 69% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 57% | 57% | 58% |
| Waiting time was about right | 62% | 69% | 67% |
| Remote appointment | 8% | 26% | 17% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 90% |
| Treated with care and concern | 88% | 86% | 87% |
| Considered mental wellbeing | 76% | 75% | 68% |
| Had all the information needed | 95% | 92% | 96% |
| Confidence and trust | 96% | 93% | 93% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 89% | 90% | 92% |
| Overall | |||
| Overall experience good | 77% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 89% |
| Supported by local services | 75% | 70% | 60% |
| Discussed managing condition | 34% | 43% | 38% |
| Agreed a care plan | 45% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1:30pm 2pm to 6:30pm |
| Tuesday | 8am to 1:30pm 2pm to 6:30pm |
| Wednesday | 8am to 1:30pm 2pm to 6:30pm |
| Thursday | 8am to 1:30pm 2pm to 6:30pm |
| Friday | 8am to 1:30pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 29 March 2024. Bank holidays may differ.
- Address
- Newick Health Centre, Marbles Road, Newick, Lewes, BN8 4LR
- Phone
- 01435 864999
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Greater Wealden PCN (a group of local surgeries that share services)
- NHS code
- G81088 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Chailey Surgery
- Mill Lane, South Chailey, Lewes, BN8 4PY
- Newick Health Centre
- Marbles Road, Newick, Lewes, BN8 4LR
- Wadham
- The Firs, Cross in Hand, Heathfield, TN21 0LT · 01435 862021
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it safe? | Good |
| Is it effective? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.7% | 15.2% |
| Diabetes | 6.7% | 7.9% |
| Asthma | 6.6% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 12.8% | 14.3% |
| Obesity | 7.9% | 13.9% |
| Smoking | 9.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 67% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 54% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Wealden Ridge Medical Partnershipthis surgery | – | 24 | 46% | 77% | Yes |
| The Meads SurgeryUckfield, TN22 1BA | 3.3 miles | 33 | 50% | 82% | Yes |
| Bird-in-Eye SurgeryUckfield, TN22 5AW | 3.9 miles | 43 | 55% | 81% | Yes |
| Northlands Wood SurgeryHaywards Heath, RH16 3TG | 4.5 miles | 27 | 49% | 73% | Yes |
| Lindfield Medical CentreHaywards Heath, RH16 2HX | 5.1 miles | 47 | 57% | 81% | Yes |
| Buxted Medical CentreUckfield, TN22 5FD | 5.1 miles | 15 | 28% | 63% | Yes |
| Newtons PracticeHaywards Heath, RH16 3BB | 5.6 miles | 89 | 85% | 92% | Yes |
| Dolphins PracticeHaywards Heath, RH16 4BN | 6.1 miles | 49 | 49% | 77% | Yes |
| Silverdale PracticeBurgess Hill, RH15 0EF | 6.2 miles | 64 | 56% | 78% | Yes |
| Brow Medical CentreBurgess Hill, RH15 9BS | 6.8 miles | 64 | 64% | 87% | Yes |
Bird-in-Eye Surgery is 3.9 miles away, scores 43 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Wealden Ridge Medical Partnership taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Wealden Ridge Medical Partnership was taking on new patients. You can register online through the NHS website or call the surgery on 01435 864999.
How do patients rate Wealden Ridge Medical Partnership?
In the 2026 NHS GP Patient Survey, 77% of patients at Wealden Ridge Medical Partnership said their overall experience was good. The England average is 77%. 46% found it easy to get through by phone (England 57%). Its GPScore is 24 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Wealden Ridge Medical Partnership?
The Care Quality Commission, which inspects GP surgeries in England, rated Wealden Ridge Medical Partnership as Requires improvement at its last published inspection (report published 29 July 2022).
What are the opening times of Wealden Ridge Medical Partnership?
Reception is open Monday 8am to 1:30pm 2pm to 6:30pm, Tuesday 8am to 1:30pm 2pm to 6:30pm, Wednesday 8am to 1:30pm 2pm to 6:30pm, Thursday 8am to 1:30pm 2pm to 6:30pm, Friday 8am to 1:30pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 29 March 2024. Bank holidays may differ.
How do I contact Wealden Ridge Medical Partnership?
Call 01435 864999. You can also book and order repeat prescriptions in the NHS App. The address is Newick Health Centre, Marbles Road, Newick, Lewes, BN8 4LR.
Does Wealden Ridge Medical Partnership have a branch surgery?
Yes. Wealden Ridge Medical Partnership also runs Chailey Surgery (Mill Lane, South Chailey, Lewes, BN8 4PY) and Newick Health Centre (Marbles Road, Newick, Lewes, BN8 4LR) and Wadham (The Firs, Cross in Hand, Heathfield, TN21 0LT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Wealden Ridge Medical Partnership?
Around 21,999 patients are registered (January 2025). The surgery is part of Greater Wealden PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.