GP surgery in Wetherby
Wetherby & Bramham Surgery
Wetherby Health Centre, Hallfield Lane, Wetherby, LS22 6JS
Scores 17 out of 100, poor for a GP surgery in England. 69% of patients say their experience is good and 38% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 7
- Easy to get through on the phone12
- Easy to contact online40
- Good experience of getting in touch12
- Did not wait too long for the appointment2
Quality of care 38
- Patients rate the surgery as good19
- Patients got what they needed11
- Doctors and nurses listen46
- Patients trust the staff81
- Inspection rating (Good)50
- Health checks and screening done98
- Meets NHS clinical targets54
- Children vaccinated on time55
What patients say
94 patients answered the 2026 NHS survey about this surgery.
38%
find the phone easy
well below the England average (57%)
69%
say their experience is good
below the England average (77%)
-11
change since last year
2025: 80% · 2026: 69%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 38% | 57% | 49% |
| Easy to contact via website | 54% | 58% | 60% |
| Easy to contact via NHS App | 61% | 54% | 77% |
| Reception staff helpful | 80% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 32% |
| Sees preferred clinician | 38% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 76% | 84% | 88% |
| Next steps within 2 days | 89% | 93% | 92% |
| Good experience of contacting | 59% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 54% |
| Waiting time was about right | 42% | 69% | 51% |
| Remote appointment | 30% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 89% |
| Treated with care and concern | 96% | 86% | 90% |
| Considered mental wellbeing | 74% | 75% | 74% |
| Had all the information needed | 89% | 92% | 96% |
| Confidence and trust | 97% | 93% | 96% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 83% | 90% | 94% |
| Overall | |||
| Overall experience good | 69% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 81% | 79% | 85% |
| Supported by local services | 79% | 70% | 74% |
| Discussed managing condition | 54% | 43% | 35% |
| Agreed a care plan | 36% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 94 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to 2pm |
| Sunday | Closed |
Confirmed by the surgery on 13 September 2026. Bank holidays may differ.
- Address
- Wetherby Health Centre, Hallfield Lane, Wetherby, LS22 6JS
- Phone
- 01937 585669
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wetherby PCN (a group of local surgeries that share services)
- NHS code
- B86673 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Bramham Surgery
- Clifford Road, Bramham, Wetherby, LS23 6RN
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Lift
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.2% | 15.2% |
| Diabetes | 7.6% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 10.7% | 14.3% |
| Obesity | 14.6% | 13.9% |
| Smoking | 11.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 70% | 57% |
| Diabetes: annual foot check | 92% | 78% |
| Asthma: annual review | 86% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Wetherby & Bramham Surgerythis surgery | – | 17 | 38% | 69% | Yes |
| Crossley Street SurgeryWetherby, LS22 6RT | 0.4 miles | 94 | 78% | 94% | Yes |
| Collingham Church View SurgeryWetherby, LS22 5BQ | 2.0 miles | 65 | 58% | 80% | Yes |
| Spa SurgeryWetherby, LS23 6PY | 2.4 miles | 97 | 89% | 96% | Yes |
| Tadcaster Medical CentreTadcaster, LS24 8HD | 5.8 miles | 49 | 56% | 77% | Yes |
| Springbank SurgeryYork, YO26 8BN | 6.0 miles | 98 | 93% | 97% | Yes |
| Eastgate Medical GroupKnaresborough, HG5 0AD | 6.2 miles | 46 | 60% | 73% | Yes |
| Beech House SurgeryKnaresborough, HG5 0UB | 6.6 miles | 77 | 84% | 85% | Yes |
| Stockwell Road SurgeryKnaresborough, HG5 0JY | 6.6 miles | 96 | 96% | 98% | Yes |
| Kingswood SurgeryHarrogate, HG2 7SA | 7.0 miles | 85 | 81% | 90% | Yes |
Crossley Street Surgery is 0.4 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Wetherby & Bramham Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Wetherby & Bramham Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01937 585669.
How do patients rate Wetherby & Bramham Surgery?
In the 2026 NHS GP Patient Survey, 69% of patients at Wetherby & Bramham Surgery said their overall experience was good. The England average is 77%. 38% found it easy to get through by phone (England 57%). Its GPScore is 17 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Wetherby & Bramham Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Wetherby & Bramham Surgery as Good at its last published inspection (report published 22 January 2026).
What are the opening times of Wetherby & Bramham Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 9am to 2pm, Sunday closed. The surgery last confirmed these times on 13 September 2026. Bank holidays may differ.
How do I contact Wetherby & Bramham Surgery?
Call 01937 585669. You can also book and order repeat prescriptions in the NHS App. The address is Wetherby Health Centre, Hallfield Lane, Wetherby, LS22 6JS.
Does Wetherby & Bramham Surgery have a branch surgery?
Yes. Wetherby & Bramham Surgery also runs Bramham Surgery (Clifford Road, Bramham, Wetherby, LS23 6RN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Wetherby & Bramham Surgery?
Around 7,308 patients are registered (January 2025). The surgery is part of Wetherby PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.