GP surgery in Kingswinford
Wordsley Green Health Centre
Wordsley Green, Wordsley, Stourbridge, DY8 5PD
Scores 76 out of 100, good for a GP surgery in England. 84% of patients say their experience is good and 76% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 83
- Easy to get through on the phone75
- Easy to contact online67
- Good experience of getting in touch70
- Did not wait too long for the appointment90
Quality of care 63
- Patients rate the surgery as good66
- Patients got what they needed40
- Doctors and nurses listen61
- Patients trust the staff52
- Inspection rating (Good)50
- Health checks and screening done91
- Meets NHS clinical targets6
- Children vaccinated on time81
What patients say
106 patients answered the 2026 NHS survey about this surgery.
76%
find the phone easy
well above the England average (57%)
83%
say their experience is good
above the England average (77%)
+10
change since last year
2025: 73% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 76% | 57% | 62% |
| Easy to contact via website | 65% | 58% | 57% |
| Easy to contact via NHS App | 69% | 54% | 62% |
| Reception staff helpful | 95% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 14% |
| Sees preferred clinician | 19% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 83% |
| Next steps within 2 days | 95% | 93% | 99% |
| Good experience of contacting | 82% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 68% |
| Waiting time was about right | 87% | 69% | 79% |
| Remote appointment | 22% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Considered mental wellbeing | 72% | 75% | 63% |
| Had all the information needed | 94% | 92% | 99% |
| Confidence and trust | 94% | 93% | 95% |
| Involved in decisions | 93% | 92% | 93% |
| Needs were met | 90% | 90% | 94% |
| Overall | |||
| Overall experience good | 83% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 82% |
| Supported by local services | 80% | 70% | 60% |
| Discussed managing condition | 39% | 43% | 41% |
| Agreed a care plan | 60% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 26 June 2025. Bank holidays may differ.
- Address
- Wordsley Green, Wordsley, Stourbridge, DY8 5PD
- Phone
- 01384 277591
- Website
- www.wordsleygreensurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Kingswinford & Wordsley PCN (a group of local surgeries that share services)
- NHS code
- M87023 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available online
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 8 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.5% | 15.2% |
| Diabetes | 8.2% | 7.9% |
| Asthma | 8.0% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 4.3% | 3.0% |
| Depression | 17.2% | 14.3% |
| Obesity | 18.5% | 13.9% |
| Smoking | 13.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 71% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Wordsley Green Health Centrethis surgery | – | 76 | 76% | 84% | Yes |
| Rangeways Road SurgeryKingswinford, DY6 8PN | 0.8 miles | 73 | 73% | 90% | Yes |
| The Summerhill SurgeryKingswinford, DY6 9JG | 1.1 miles | 64 | 80% | 84% | Yes |
| Kingswinford Medical PracticeKingswinford, DY6 8DN | 1.2 miles | 75 | 59% | 92% | Yes |
| Moss Grove SurgeryKingswinford, DY6 9HS | 1.3 miles | 32 | 26% | 76% | Yes |
| Three Villages Medical PracticeStourbridge, DY8 4HZ | 1.3 miles | 71 | 57% | 85% | Yes |
| Lion HealthStourbridge, DY8 3SS | 1.4 miles | 27 | 22% | 71% | Yes |
| Quincy Rise SurgeryBrierley Hill, DY5 3JR | 1.7 miles | 81 | 90% | 89% | Yes |
| Aw SurgeriesBrierley Hill, DY5 3EE | 1.8 miles | 56 | 38% | 80% | Yes |
| The Waterfront SurgeryBrierley Hill, DY5 1RU | 2.0 miles | 8 | 51% | 67% | Yes |
Common questions
Is Wordsley Green Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Wordsley Green Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01384 277591.
How do patients rate Wordsley Green Health Centre?
In the 2026 NHS GP Patient Survey, 84% of patients at Wordsley Green Health Centre said their overall experience was good. The England average is 77%. 76% found it easy to get through by phone (England 57%). Its GPScore is 76 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Wordsley Green Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Wordsley Green Health Centre as Good at its last published inspection (report published 8 February 2017).
What are the opening times of Wordsley Green Health Centre?
Reception is open Monday 8am to 8pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 26 June 2025. Bank holidays may differ.
How do I contact Wordsley Green Health Centre?
Call 01384 277591 or visit its website, www.wordsleygreensurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Wordsley Green, Wordsley, Stourbridge, DY8 5PD.
How many patients are registered at Wordsley Green Health Centre?
Around 9,809 patients are registered (January 2025). The surgery is part of Kingswinford & Wordsley PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.