Group of surgeries

GP surgeries in Hartlepool PCN

Hartlepool PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 5 NHS GP surgeries and around 32,956 registered patients. Patients here rate their surgeries about the England average. 1 surgery is rated excellent and 1 poor. Ranked 697th of 1,078 groups of surgeries in England.

42average score (England 50)
76%say their surgery is goodEngland 77%
63%find the phone easyEngland 57%
5 of 5taking on new patients

All 5 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryTownScoreEasy by phoneSay it is goodInspectionNew patients
1 The Patel PracticeTS25 1AX Hartlepool 80 91% 89% Good Yes
2 West View Millenium Surgery ATS24 9LJ Hartlepool 46 70% 78% Good Yes
3 West Quay Medical PracticeTS26 8DB Hartlepool 42 55% 80% Good Yes
4 Hart Medical PracticeTS24 9DN Hartlepool 25 52% 75% Good Yes
5 Gladstone House SurgeryTS26 8DF Hartlepool 19 42% 58% Good Yes

Map

How Hartlepool PCN compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone60%57%
Easy to contact via website44%58%
Good experience of contacting70%73%
Waiting time was about right60%69%
Good at listening88%87%
Confidence and trust92%93%
Needs were met90%90%
Overall experience good75%77%

Common questions

Which is the highest-rated GP surgery in Hartlepool PCN?

The Patel Practice has the highest GPScore in Hartlepool PCN, 80 out of 100. 89% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.

How easy is it to get through to a GP surgery in Hartlepool PCN?

63% of patients in Hartlepool PCN find it easy to get through to their surgery by phone. The England average is 57%. 76% say their overall experience is good (England 77%). On average score, Hartlepool PCN ranks 697th of 1,078 groups of surgeries in England.

How many GP surgeries in Hartlepool PCN are taking on new patients?

5 of the 5 surgeries in Hartlepool PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.