GP surgery in Bicester
Alchester Medical Group
Langford Medical Practice, 9 Nightingale Place, Bicester, OX26 6XX
Scores 57 out of 100, average for a GP surgery in England. 84% of patients say their experience is good and 67% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 53
- Easy to get through on the phone60
- Easy to contact online22
- Good experience of getting in touch44
- Did not wait too long for the appointment62
Quality of care 61
- Patients rate the surgery as good66
- Patients got what they needed62
- Doctors and nurses listen48
- Patients trust the staff76
- Inspection rating (Good)50
- Health checks and screening done20
- Meets NHS clinical targets56
- Children vaccinated on time55
What patients say
106 patients answered the 2026 NHS survey about this surgery.
67%
find the phone easy
well above the England average (57%)
84%
say their experience is good
above the England average (77%)
+12
change since last year
2025: 71% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 67% | 57% | 62% |
| Easy to contact via website | 45% | 58% | 35% |
| Easy to contact via NHS App | 55% | 54% | 38% |
| Reception staff helpful | 77% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 43% | 31% | 37% |
| Sees preferred clinician | 60% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 73% |
| Next steps within 2 days | 98% | 93% | 98% |
| Good experience of contacting | 74% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 49% | 57% | 55% |
| Waiting time was about right | 76% | 69% | 71% |
| Remote appointment | 20% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 91% |
| Treated with care and concern | 85% | 86% | 89% |
| Considered mental wellbeing | 68% | 75% | 81% |
| Had all the information needed | 92% | 92% | 94% |
| Confidence and trust | 97% | 93% | 97% |
| Involved in decisions | 94% | 92% | 92% |
| Needs were met | 93% | 90% | 92% |
| Overall | |||
| Overall experience good | 84% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 91% |
| Supported by local services | 73% | 70% | 80% |
| Discussed managing condition | 44% | 43% | 33% |
| Agreed a care plan | 45% | 46% | 36% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 9:30am to 1pm 2pm to 5pm |
| Tuesday | 9:30am to 1pm 2pm to 5pm |
| Wednesday | 9:30am to 1pm 2pm to 5pm |
| Thursday | 9:30am to 1pm 2pm to 5pm |
| Friday | 9:30am to 1pm 2pm to 5pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 July 2025. Bank holidays may differ.
- Address
- Langford Medical Practice, 9 Nightingale Place, Bicester, OX26 6XX
- Phone
- 01869 248585
- Website
- www.alchestermedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bicester PCN (a group of local surgeries that share services)
- NHS code
- K84613 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Alchester Medical Group
- Ambrosden Surgery, Ploughley Road, Ambrosden, Bicester, OX25 2RB
- Minerva Clinical Services
- Unit 3, Camp Road, Upper Heyford, Bicester, OX25 5BZ
- Victoria House Surgery
- 119 Buckingham Road, Bicester, OX26 3EU
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.4% | 15.2% |
| Diabetes | 6.2% | 7.9% |
| Asthma | 6.2% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 16.6% | 14.3% |
| Obesity | 14.6% | 13.9% |
| Smoking | 10.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 56% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Alchester Medical Groupthis surgery | – | 57 | 67% | 84% | Yes |
| Bicester Health CentreBicester, OX26 6AT | 0.9 miles | 74 | 73% | 87% | Yes |
| Montgomery House SurgeryBicester, OX26 6HT | 0.9 miles | 35 | 37% | 71% | Yes |
| Islip SurgeryKidlington, OX5 2TQ | 6.3 miles | 90 | 84% | 92% | Yes |
| Gosford Hill Medical CentreKidlington, OX5 2NS | 8.0 miles | 76 | 64% | 82% | Yes |
| The Key Medical PracticeKidlington, OX5 1AP | 8.0 miles | 5 | 29% | 61% | Yes |
| Hedena HealthOxford, OX3 9JA | 9.4 miles | 48 | 55% | 79% | Yes |
| Manor SurgeryOxford, OX3 9BP | 9.5 miles | 86 | 72% | 94% | Yes |
| Banbury Road Medical CentreOxford, OX2 7BT | 9.7 miles | 89 | 90% | 90% | Yes |
| Summertown Health CentreOxford, OX2 7BS | 9.7 miles | 66 | 74% | 85% | Yes |
Bicester Health Centre is 0.9 miles away, scores 74 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Alchester Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Alchester Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01869 248585.
How do patients rate Alchester Medical Group?
In the 2026 NHS GP Patient Survey, 84% of patients at Alchester Medical Group said their overall experience was good. The England average is 77%. 67% found it easy to get through by phone (England 57%). Its GPScore is 57 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Alchester Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Alchester Medical Group as Good at its last published inspection (report published 8 June 2026).
What are the opening times of Alchester Medical Group?
Reception is open Monday 9:30am to 1pm 2pm to 5pm, Tuesday 9:30am to 1pm 2pm to 5pm, Wednesday 9:30am to 1pm 2pm to 5pm, Thursday 9:30am to 1pm 2pm to 5pm, Friday 9:30am to 1pm 2pm to 5pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 July 2025. Bank holidays may differ.
How do I contact Alchester Medical Group?
Call 01869 248585 or visit its website, www.alchestermedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Langford Medical Practice, 9 Nightingale Place, Bicester, OX26 6XX.
Does Alchester Medical Group have a branch surgery?
Yes. Alchester Medical Group also runs Alchester Medical Group (Ambrosden Surgery, Ploughley Road, Ambrosden, Bicester, OX25 2RB) and Minerva Clinical Services (Unit 3, Camp Road, Upper Heyford, Bicester, OX25 5BZ) and Victoria House Surgery (119 Buckingham Road, Bicester, OX26 3EU). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Alchester Medical Group?
Around 21,765 patients are registered (January 2025). The surgery is part of Bicester PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.