GP surgery in Oxford
Manor Surgery
Osler Road, Headington, Oxford, OX3 9BP
Scores 86 out of 100, excellent for a GP surgery in England. 94% of patients say their experience is good and 72% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 82
- Easy to get through on the phone70
- Easy to contact online72
- Good experience of getting in touch82
- Did not wait too long for the appointment80
Quality of care 86
- Patients rate the surgery as good95
- Patients got what they needed47
- Doctors and nurses listen91
- Patients trust the staff78
- Inspection rating (Good)50
- Health checks and screening done49
- Meets NHS clinical targets79
- Children vaccinated on time77
What patients say
107 patients answered the 2026 NHS survey about this surgery.
72%
find the phone easy
well above the England average (57%)
94%
say their experience is good
well above the England average (77%)
+2
change since last year
2025: 92% · 2026: 94%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 72% | 57% | 75% |
| Easy to contact via website | 67% | 58% | 85% |
| Easy to contact via NHS App | 62% | 54% | 76% |
| Reception staff helpful | 92% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 31% |
| Sees preferred clinician | 47% | 42% | 56% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 98% |
| Next steps within 2 days | 96% | 93% | 95% |
| Good experience of contacting | 86% | 73% | 97% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 61% |
| Waiting time was about right | 82% | 69% | 77% |
| Remote appointment | 15% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 96% |
| Treated with care and concern | 96% | 86% | 94% |
| Considered mental wellbeing | 87% | 75% | 77% |
| Had all the information needed | 100% | 92% | 95% |
| Confidence and trust | 97% | 93% | 99% |
| Involved in decisions | 100% | 92% | 95% |
| Needs were met | 91% | 90% | 96% |
| Overall | |||
| Overall experience good | 94% | 77% | 92% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 90% |
| Supported by local services | 71% | 70% | 87% |
| Discussed managing condition | 36% | 43% | 64% |
| Agreed a care plan | 78% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 July 2019. Bank holidays may differ.
- Address
- Osler Road, Headington, Oxford, OX3 9BP
- Phone
- 01865 762535
- Website
- www.manorsurgeryoxford.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- City - Ox3+ PCN (a group of local surgeries that share services)
- NHS code
- K84044 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Kennington Health Centre
- 200 Kennington Road, Kennington, Oxford, OX1 5PY
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.8% | 15.2% |
| Diabetes | 5.8% | 7.9% |
| Asthma | 5.6% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 11.9% | 14.3% |
| Obesity | 10.4% | 13.9% |
| Smoking | 8.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 76% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Manor Surgerythis surgery | – | 86 | 72% | 94% | Yes |
| Hedena HealthOxford, OX3 9JA | 0.4 miles | 48 | 55% | 79% | Yes |
| St Bartholomews & Hollow Way Medical CentreOxford, OX4 1XB | 1.2 miles | 34 | 66% | 71% | Yes |
| Cowley Road Medical PracticeOxford, OX4 1XD | 1.2 miles | 31 | 75% | 73% | Yes |
| Bartlemas SurgeryOxford, OX4 1XD | 1.2 miles | 49 | 58% | 79% | Yes |
| St. Clement's SurgeryOxford, OX4 1JS | 1.4 miles | 50 | 78% | 70% | Yes |
| Temple Cowley Health CentreOxford, OX4 2HL | 1.8 miles | 17 | 54% | 73% | Yes |
| Kes@northgateOxford, OX1 3EF | 1.9 miles | 91 | 98% | 83% | Yes |
| Northgate Health CentreOxford, OX1 3EF | 1.9 miles | 84 | 83% | 89% | Yes |
| Donnington Medical PartnershipOxford, OX4 4DH | 1.9 miles | 40 | 70% | 78% | Yes |
Common questions
Is Manor Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Manor Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01865 762535.
How do patients rate Manor Surgery?
In the 2026 NHS GP Patient Survey, 94% of patients at Manor Surgery said their overall experience was good. The England average is 77%. 72% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Manor Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Manor Surgery as Good at its last published inspection (report published 17 May 2024).
What are the opening times of Manor Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 July 2019. Bank holidays may differ.
How do I contact Manor Surgery?
Call 01865 762535 or visit its website, www.manorsurgeryoxford.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Osler Road, Headington, Oxford, OX3 9BP.
Does Manor Surgery have a branch surgery?
Yes. Manor Surgery also runs Kennington Health Centre (200 Kennington Road, Kennington, Oxford, OX1 5PY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Manor Surgery?
Around 25,787 patients are registered (January 2025). The surgery is part of City - Ox3+ PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.