GP surgery in South Gloucestershire
Almondsbury Surgery
Sundays Hill, Almondsbury, Bristol, BS32 4DS
Scores 36 out of 100, below average for a GP surgery in England. 78% of patients say their experience is good and 63% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 33
- Easy to get through on the phone53
- Easy to contact online48
- Good experience of getting in touch30
- Did not wait too long for the appointment23
Quality of care 42
- Patients rate the surgery as good44
- Patients got what they needed19
- Doctors and nurses listen8
- Patients trust the staff51
- Inspection rating (Good)50
- Health checks and screening done70
- Meets NHS clinical targets82
- Children vaccinated on time88
What patients say
120 patients answered the 2026 NHS survey about this surgery.
63%
find the phone easy
above the England average (57%)
78%
say their experience is good
about the England average (77%)
-5
change since last year
2025: 82% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 63% | 57% | 70% |
| Easy to contact via website | 58% | 58% | 65% |
| Easy to contact via NHS App | 63% | 54% | 54% |
| Reception staff helpful | 79% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 26% |
| Sees preferred clinician | 46% | 42% | 50% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 89% |
| Next steps within 2 days | 90% | 93% | 95% |
| Good experience of contacting | 68% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 55% |
| Waiting time was about right | 61% | 69% | 70% |
| Remote appointment | 30% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 96% |
| Treated with care and concern | 84% | 86% | 93% |
| Considered mental wellbeing | 68% | 75% | 76% |
| Had all the information needed | 95% | 92% | 97% |
| Confidence and trust | 94% | 93% | 97% |
| Involved in decisions | 94% | 92% | 94% |
| Needs were met | 86% | 90% | 87% |
| Overall | |||
| Overall experience good | 78% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 81% |
| Supported by local services | 70% | 70% | 80% |
| Discussed managing condition | 29% | 43% | 45% |
| Agreed a care plan | 39% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 120 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 8 October 2024. Bank holidays may differ.
- Address
- Sundays Hill, Almondsbury, Bristol, BS32 4DS
- Phone
- 01454 613161
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Severnvale PCN (a group of local surgeries that share services)
- NHS code
- L81127 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Pilning Surgery
- Northwick Road, Pilning, Bristol, BS35 4JF
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.9% | 15.2% |
| Diabetes | 5.9% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 15.5% | 14.3% |
| Obesity | 12.1% | 13.9% |
| Smoking | 6.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Almondsbury Surgerythis surgery | – | 36 | 63% | 78% | Yes |
| Concord Medical CentreBristol, BS34 6BQ | 1.8 miles | 9 | 38% | 62% | Yes |
| Stokes Medical GroupBristol, BS34 8UE | 2.7 miles | 45 | 44% | 82% | Yes |
| Pioneer Medical GroupBristol, BS10 6SP | 3.5 miles | 36 | 65% | 73% | Yes |
| Frome Valley Medical CentreBristol, BS36 2DE | 3.7 miles | 46 | 29% | 82% | Yes |
| Mvmg - Monks ParkBristol, BS7 0UE | 3.9 miles | 44 | 59% | 81% | Yes |
| Greenway Community PracticeBristol, BS10 6AF | 4.1 miles | 89 | 85% | 94% | Yes |
| St Mary Street SurgeryBristol, BS35 2AT | 4.2 miles | 75 | 74% | 86% | Yes |
| Horfield Health CentreBristol, BS7 9RR | 4.4 miles | 19 | 56% | 71% | Yes |
| Westbury on Trym Primary Care CentreBristol, BS9 3AA | 4.6 miles | 58 | 57% | 86% | Yes |
Frome Valley Medical Centre is 3.7 miles away, scores 46 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Almondsbury Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Almondsbury Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01454 613161.
How do patients rate Almondsbury Surgery?
In the 2026 NHS GP Patient Survey, 78% of patients at Almondsbury Surgery said their overall experience was good. The England average is 77%. 63% found it easy to get through by phone (England 57%). Its GPScore is 36 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Almondsbury Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Almondsbury Surgery as Good at its last published inspection (report published 27 May 2026).
What are the opening times of Almondsbury Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 8 October 2024. Bank holidays may differ.
How do I contact Almondsbury Surgery?
Call 01454 613161. You can also book and order repeat prescriptions in the NHS App. The address is Sundays Hill, Almondsbury, Bristol, BS32 4DS.
Does Almondsbury Surgery have a branch surgery?
Yes. Almondsbury Surgery also runs Pilning Surgery (Northwick Road, Pilning, Bristol, BS35 4JF). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Almondsbury Surgery?
Around 5,917 patients are registered (January 2025). The surgery is part of Severnvale PCN, a group of local surgeries that share staff and services, in the Bristol, North Somerset and South Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.