GP surgery in Scunthorpe
Ashby Turn Primary Care Partners
Ashby the Link, Scunthorpe, DN16 2UT
Scores 43 out of 100, average for a GP surgery in England. 76% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 54
- Easy to get through on the phone36
- Easy to contact online78
- Good experience of getting in touch48
- Did not wait too long for the appointment68
Quality of care 30
- Patients rate the surgery as good38
- Patients got what they needed18
- Doctors and nurses listen39
- Patients trust the staff33
- Inspection rating (Good)50
- Health checks and screening done39
- Meets NHS clinical targets56
- Children vaccinated on time48
What patients say
99 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
76%
say their experience is good
about the England average (77%)
+2
change since last year
2025: 73% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 39% |
| Easy to contact via website | 70% | 58% | 68% |
| Easy to contact via NHS App | 65% | 54% | 51% |
| Reception staff helpful | 84% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 29% |
| Sees preferred clinician | 18% | 42% | 23% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 81% |
| Next steps within 2 days | 95% | 93% | 99% |
| Good experience of contacting | 75% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 43% |
| Waiting time was about right | 77% | 69% | 79% |
| Remote appointment | 14% | 26% | 14% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 88% |
| Treated with care and concern | 88% | 86% | 85% |
| Considered mental wellbeing | 83% | 75% | 67% |
| Had all the information needed | 91% | 92% | 91% |
| Confidence and trust | 91% | 93% | 85% |
| Involved in decisions | 89% | 92% | 92% |
| Needs were met | 86% | 90% | 93% |
| Overall | |||
| Overall experience good | 76% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 72% |
| Supported by local services | 75% | 70% | 71% |
| Discussed managing condition | 33% | 43% | 42% |
| Agreed a care plan | 47% | 46% | 39% |
Green means at least 2 points better than England, red at least 2 points worse. With about 99 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 27 November 2023. Bank holidays may differ.
- Address
- Ashby the Link, Scunthorpe, DN16 2UT
- Phone
- 01724 842051
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Lincolnshire South PCN (a group of local surgeries that share services)
- NHS code
- B81045 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 19 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.1% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 4.3% | 3.0% |
| Depression | 20.5% | 14.3% |
| Obesity | 14.7% | 13.9% |
| Smoking | 17.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Ashby Turn Primary Care Partnersthis surgery | – | 43 | 54% | 76% | Yes |
| Cedar Medical PracticeScunthorpe, DN16 2AB | 0.4 miles | 96 | 82% | 92% | No |
| Ancora Medical PracticeScunthorpe, DN16 2AB | 0.4 miles | 14 | 34% | 70% | Yes |
| Cambridge Avenue & Messingham Medical CentreScunthorpe, DN16 3LG | 0.5 miles | 54 | 51% | 79% | Yes |
| West Common Lane Teaching PracticeScunthorpe, DN17 1YH | 1.3 miles | 35 | 69% | 74% | Yes |
| Church Lane Medical CentreScunthorpe, DN15 7AN | 1.4 miles | 59 | 64% | 85% | Yes |
| The Oswald Road Medical SurgeryScunthorpe, DN15 7PG | 1.6 miles | 70 | 80% | 80% | Yes |
| Cherry Tree Medical PracticeScunthorpe, DN15 6HX | 1.8 miles | 12 | 53% | 65% | Yes |
| The Oak Tree Medical PracticeScunthorpe, DN15 6HX | 1.9 miles | – | – | – | – |
| Winterton Medical PracticeScunthorpe, DN15 9TA | 6.3 miles | 23 | 36% | 73% | Yes |
Cambridge Avenue & Messingham Medical Centre is 0.5 miles away, scores 54 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Ashby Turn Primary Care Partners taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Ashby Turn Primary Care Partners was taking on new patients. You can register online through the NHS website or call the surgery on 01724 842051.
How do patients rate Ashby Turn Primary Care Partners?
In the 2026 NHS GP Patient Survey, 76% of patients at Ashby Turn Primary Care Partners said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 43 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Ashby Turn Primary Care Partners?
The Care Quality Commission, which inspects GP surgeries in England, rated Ashby Turn Primary Care Partners as Good at its last published inspection (report published 19 May 2016).
What are the opening times of Ashby Turn Primary Care Partners?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 27 November 2023. Bank holidays may differ.
How do I contact Ashby Turn Primary Care Partners?
Call 01724 842051. You can also book and order repeat prescriptions in the NHS App. The address is Ashby the Link, Scunthorpe, DN16 2UT.
How many patients are registered at Ashby Turn Primary Care Partners?
Around 12,454 patients are registered (January 2025). The surgery is part of North Lincolnshire South PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.