GP surgery in Scunthorpe
The Oswald Road Medical Surgery
78 Oswald Road, Scunthorpe, DN15 7PG
Scores 70 out of 100, good for a GP surgery in England. 80% of patients say their experience is good and 80% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 73
- Easy to get through on the phone82
- Easy to contact online47
- Good experience of getting in touch46
- Did not wait too long for the appointment85
Quality of care 64
- Patients rate the surgery as good52
- Patients got what they needed76
- Doctors and nurses listen40
- Patients trust the staff99
- Inspection rating (Good)50
- Health checks and screening done34
- Meets NHS clinical targets59
- Children vaccinated on time71
What patients say
102 patients answered the 2026 NHS survey about this surgery.
80%
find the phone easy
well above the England average (57%)
80%
say their experience is good
above the England average (77%)
+11
change since last year
2025: 69% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 80% | 57% | 48% |
| Easy to contact via website | 57% | 58% | 35% |
| Easy to contact via NHS App | 69% | 54% | 33% |
| Reception staff helpful | 90% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 36% |
| Sees preferred clinician | 42% | 42% | 54% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 81% |
| Next steps within 2 days | 93% | 93% | 94% |
| Good experience of contacting | 74% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 63% |
| Waiting time was about right | 85% | 69% | 73% |
| Remote appointment | 27% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 84% |
| Treated with care and concern | 88% | 86% | 81% |
| Considered mental wellbeing | 79% | 75% | 71% |
| Had all the information needed | 99% | 92% | 95% |
| Confidence and trust | 100% | 93% | 88% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 95% | 90% | 85% |
| Overall | |||
| Overall experience good | 80% | 77% | 69% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 66% |
| Supported by local services | 68% | 70% | 66% |
| Discussed managing condition | 49% | 43% | 50% |
| Agreed a care plan | 57% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 12:30pm 1:30pm to 6:30pm |
| Tuesday | 8am to 12:30pm 1:30pm to 6:30pm |
| Wednesday | 8am to 12:30pm 1:30pm to 6:30pm |
| Thursday | 8am to 12:30pm 1:30pm to 6:30pm |
| Friday | 8am to 12:30pm 1:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 November 2024. Bank holidays may differ.
- Address
- 78 Oswald Road, Scunthorpe, DN15 7PG
- Phone
- 01724 843168
- Website
- www.oswaldroadmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Lincolnshire West PCN (a group of local surgeries that share services)
- NHS code
- B81090 · NHS profile
Access and facilities
- Disabled toilet
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.8% | 15.2% |
| Diabetes | 11.1% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 3.4% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 18.2% | 14.3% |
| Obesity | 15.1% | 13.9% |
| Smoking | 18.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 58% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 82% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Oswald Road Medical Surgerythis surgery | – | 70 | 80% | 80% | Yes |
| Cherry Tree Medical PracticeScunthorpe, DN15 6HX | 0.3 miles | 12 | 53% | 65% | Yes |
| The Oak Tree Medical PracticeScunthorpe, DN15 6HX | 0.3 miles | – | – | – | – |
| Church Lane Medical CentreScunthorpe, DN15 7AN | 0.4 miles | 59 | 64% | 85% | Yes |
| Ancora Medical PracticeScunthorpe, DN16 2AB | 1.2 miles | 14 | 34% | 70% | Yes |
| Cedar Medical PracticeScunthorpe, DN16 2AB | 1.2 miles | 96 | 82% | 92% | No |
| West Common Lane Teaching PracticeScunthorpe, DN17 1YH | 1.5 miles | 35 | 69% | 74% | Yes |
| Ashby Turn Primary Care PartnersScunthorpe, DN16 2UT | 1.6 miles | 43 | 54% | 76% | Yes |
| Cambridge Avenue & Messingham Medical CentreScunthorpe, DN16 3LG | 2.1 miles | 54 | 51% | 79% | Yes |
| Winterton Medical PracticeScunthorpe, DN15 9TA | 4.8 miles | 23 | 36% | 73% | Yes |
Common questions
Is The Oswald Road Medical Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Oswald Road Medical Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01724 843168.
How do patients rate The Oswald Road Medical Surgery?
In the 2026 NHS GP Patient Survey, 80% of patients at The Oswald Road Medical Surgery said their overall experience was good. The England average is 77%. 80% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Oswald Road Medical Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Oswald Road Medical Surgery as Good at its last published inspection (report published 19 October 2022).
What are the opening times of The Oswald Road Medical Surgery?
Reception is open Monday 8am to 12:30pm 1:30pm to 6:30pm, Tuesday 8am to 12:30pm 1:30pm to 6:30pm, Wednesday 8am to 12:30pm 1:30pm to 6:30pm, Thursday 8am to 12:30pm 1:30pm to 6:30pm, Friday 8am to 12:30pm 1:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 November 2024. Bank holidays may differ.
How do I contact The Oswald Road Medical Surgery?
Call 01724 843168 or visit its website, www.oswaldroadmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 78 Oswald Road, Scunthorpe, DN15 7PG.
How many patients are registered at The Oswald Road Medical Surgery?
Around 4,670 patients are registered (January 2025). The surgery is part of North Lincolnshire West PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.