GP surgery in Dawlish
Barton Surgery
The Barton Surgery, Barton Terrace, Dawlish, EX7 9QH
Scores 74 out of 100, good for a GP surgery in England. 88% of patients say their experience is good and 66% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 72
- Easy to get through on the phone59
- Easy to contact online45
- Good experience of getting in touch93
- Did not wait too long for the appointment59
Quality of care 73
- Patients rate the surgery as good80
- Patients got what they needed26
- Doctors and nurses listen76
- Patients trust the staff64
- Inspection rating (Good)50
- Health checks and screening done62
- Meets NHS clinical targets93
- Children vaccinated on time78
What patients say
107 patients answered the 2026 NHS survey about this surgery.
66%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
-3
change since last year
2025: 90% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 66% | 57% | 73% |
| Easy to contact via website | 56% | 58% | 45% |
| Easy to contact via NHS App | 38% | 54% | 48% |
| Reception staff helpful | 95% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 35% |
| Sees preferred clinician | 55% | 42% | 43% |
| What happened when they got in touch | |||
| Knew what would happen next | 94% | 84% | 92% |
| Next steps within 2 days | 95% | 93% | 89% |
| Good experience of contacting | 92% | 73% | 82% |
| The appointment | |||
| Offered a choice of time or day | 86% | 57% | 64% |
| Waiting time was about right | 75% | 69% | 79% |
| Remote appointment | 16% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 93% |
| Treated with care and concern | 92% | 86% | 94% |
| Considered mental wellbeing | 85% | 75% | 85% |
| Had all the information needed | 96% | 92% | 93% |
| Confidence and trust | 95% | 93% | 96% |
| Involved in decisions | 98% | 92% | 97% |
| Needs were met | 87% | 90% | 96% |
| Overall | |||
| Overall experience good | 88% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 80% |
| Supported by local services | 59% | 70% | 90% |
| Discussed managing condition | 44% | 43% | 43% |
| Agreed a care plan | 44% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 February 2018. Bank holidays may differ.
- Address
- The Barton Surgery, Barton Terrace, Dawlish, EX7 9QH
- Phone
- 01626 888877
- [email protected]
- Website
- www.bartonsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Coastal Network PCN (a group of local surgeries that share services)
- NHS code
- L83005 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Warren Surgery
- Warren Road, Dawlish Warren, Dawlish, EX7 0PQ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 March 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.0% | 15.2% |
| Diabetes | 9.0% | 7.9% |
| Asthma | 8.9% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 17.9% | 14.3% |
| Obesity | 18.0% | 13.9% |
| Smoking | 13.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Barton Surgerythis surgery | – | 74 | 66% | 88% | Yes |
| Channel View Medical GroupTeignmouth, TQ14 8AY | 2.5 miles | 81 | 65% | 90% | Yes |
| Haldon House SurgeryExmouth, EX8 1DQ | 3.7 miles | 92 | 90% | 95% | Yes |
| Imperial SurgeryExmouth, EX8 1DQ | 3.7 miles | 91 | 83% | 90% | Yes |
| Rolle Medical PartnershipExmouth, EX8 2JF | 4.3 miles | 69 | 62% | 87% | Yes |
| Kingsteignton Medical PracticeNewton Abbot, TQ12 3HN | 5.8 miles | 27 | 30% | 72% | Yes |
| Buckland SurgeryNewton Abbot, TQ12 4HG | 6.1 miles | 47 | 41% | 83% | Yes |
| Devon Square SurgeryNewton Abbot, TQ12 2HH | 6.7 miles | 46 | 64% | 75% | Yes |
| Cricketfield SurgeryNewton Abbot, TQ12 2AS | 6.7 miles | 52 | 47% | 73% | Yes |
| Albany SurgeryNewton Abbot, TQ12 1GJ | 6.9 miles | 19 | 33% | 70% | Yes |
Haldon House Surgery is 3.7 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Barton Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Barton Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01626 888877.
How do patients rate Barton Surgery?
In the 2026 NHS GP Patient Survey, 88% of patients at Barton Surgery said their overall experience was good. The England average is 77%. 66% found it easy to get through by phone (England 57%). Its GPScore is 74 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Barton Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Barton Surgery as Good at its last published inspection (report published 3 March 2020).
What are the opening times of Barton Surgery?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 February 2018. Bank holidays may differ.
How do I contact Barton Surgery?
Call 01626 888877 or visit its website, www.bartonsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Barton Surgery, Barton Terrace, Dawlish, EX7 9QH.
Does Barton Surgery have a branch surgery?
Yes. Barton Surgery also runs The Warren Surgery (Warren Road, Dawlish Warren, Dawlish, EX7 0PQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Barton Surgery?
Around 15,367 patients are registered (January 2025). The surgery is part of The Coastal Network PCN, a group of local surgeries that share staff and services, in the Devon NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.