GP surgery in Newton Abbot
Devon Square Surgery
44 Devon Square, Newton Abbot, TQ12 2HH
Scores 46 out of 100, average for a GP surgery in England. 75% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 40
- Easy to get through on the phone54
- Easy to contact online68
- Good experience of getting in touch39
- Did not wait too long for the appointment23
Quality of care 55
- Patients rate the surgery as good37
- Patients got what they needed16
- Doctors and nurses listen75
- Patients trust the staff81
- Inspection rating (Good)50
- Health checks and screening done89
- Meets NHS clinical targets63
- Children vaccinated on time82
What patients say
124 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
75%
say their experience is good
about the England average (77%)
+6
change since last year
2025: 69% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 55% |
| Easy to contact via website | 65% | 58% | 46% |
| Easy to contact via NHS App | 42% | 54% | 49% |
| Reception staff helpful | 93% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 39% |
| Sees preferred clinician | 60% | 42% | 38% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 77% |
| Next steps within 2 days | 95% | 93% | 89% |
| Good experience of contacting | 72% | 73% | 56% |
| The appointment | |||
| Offered a choice of time or day | 65% | 57% | 41% |
| Waiting time was about right | 61% | 69% | 57% |
| Remote appointment | 44% | 26% | 42% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 88% |
| Treated with care and concern | 95% | 86% | 81% |
| Considered mental wellbeing | 80% | 75% | 64% |
| Had all the information needed | 87% | 92% | 91% |
| Confidence and trust | 97% | 93% | 88% |
| Involved in decisions | 92% | 92% | 87% |
| Needs were met | 85% | 90% | 84% |
| Overall | |||
| Overall experience good | 75% | 77% | 69% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 81% |
| Supported by local services | 78% | 70% | 56% |
| Discussed managing condition | 57% | 43% | 37% |
| Agreed a care plan | 35% | 46% | 28% |
Green means at least 2 points better than England, red at least 2 points worse. With about 124 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 November 2023. Bank holidays may differ.
- Address
- 44 Devon Square, Newton Abbot, TQ12 2HH
- Phone
- 01626 332182
- [email protected]
- Website
- www.devonsquare.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Templer Care Network PCN (a group of local surgeries that share services)
- NHS code
- L83046 · NHS profile
Access and facilities
- Disabled toilet
- Induction loop
- Signing service
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.3% | 15.2% |
| Diabetes | 7.4% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 15.0% | 14.3% |
| Obesity | 14.4% | 13.9% |
| Smoking | 12.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 84% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 78% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Devon Square Surgerythis surgery | – | 46 | 64% | 75% | Yes |
| Albany SurgeryNewton Abbot, TQ12 1GJ | 0.2 miles | 19 | 33% | 70% | Yes |
| Cricketfield SurgeryNewton Abbot, TQ12 2AS | 0.2 miles | 52 | 47% | 73% | Yes |
| Buckland SurgeryNewton Abbot, TQ12 4HG | 0.8 miles | 47 | 41% | 83% | Yes |
| Kingsteignton Medical PracticeNewton Abbot, TQ12 3HN | 1.4 miles | 27 | 30% | 72% | Yes |
| Kingskerswell & Ipplepen Medical PracticeNewton Abbot, TQ12 5DJ | 2.3 miles | 47 | 50% | 75% | Yes |
| Chilcote PracticeTorquay, TQ1 3LA | 5.0 miles | 83 | 55% | 92% | Yes |
| Channel View Medical GroupTeignmouth, TQ14 8AY | 5.0 miles | 81 | 65% | 90% | Yes |
| Southover Medical PracticeTorquay, TQ1 3HD | 5.1 miles | 25 | 36% | 69% | Yes |
| Brunel Medical PracticeTorquay, TQ1 3SL | 5.2 miles | 53 | 43% | 80% | Yes |
Chilcote Practice is 5.0 miles away, scores 83 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Devon Square Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Devon Square Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01626 332182.
How do patients rate Devon Square Surgery?
In the 2026 NHS GP Patient Survey, 75% of patients at Devon Square Surgery said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 46 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Devon Square Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Devon Square Surgery as Good at its last published inspection (report published 12 May 2026).
What are the opening times of Devon Square Surgery?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 November 2023. Bank holidays may differ.
How do I contact Devon Square Surgery?
Call 01626 332182 or visit its website, www.devonsquare.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 44 Devon Square, Newton Abbot, TQ12 2HH.
How many patients are registered at Devon Square Surgery?
Around 9,603 patients are registered (January 2025). The surgery is part of Templer Care Network PCN, a group of local surgeries that share staff and services, in the Devon NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.