GP surgery in Teignmouth
Channel View Medical Group
3 Courtenay Place, Teignmouth, TQ14 8AY
Scores 81 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 72
- Easy to get through on the phone56
- Easy to contact online38
- Good experience of getting in touch61
- Did not wait too long for the appointment96
Quality of care 87
- Patients rate the surgery as good85
- Patients got what they needed70
- Doctors and nurses listen71
- Patients trust the staff59
- Inspection rating (Good)50
- Health checks and screening done92
- Meets NHS clinical targets76
- Children vaccinated on time90
What patients say
108 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
above the England average (57%)
89%
say their experience is good
well above the England average (77%)
+12
change since last year
2025: 77% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 73% |
| Easy to contact via website | 53% | 58% | 63% |
| Easy to contact via NHS App | 58% | 54% | 42% |
| Reception staff helpful | 85% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 35% |
| Sees preferred clinician | 56% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 92% |
| Next steps within 2 days | 96% | 93% | 92% |
| Good experience of contacting | 79% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 52% | 57% | 53% |
| Waiting time was about right | 92% | 69% | 87% |
| Remote appointment | 34% | 26% | 47% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 89% |
| Treated with care and concern | 93% | 86% | 87% |
| Considered mental wellbeing | 67% | 75% | 80% |
| Had all the information needed | 91% | 92% | 92% |
| Confidence and trust | 95% | 93% | 97% |
| Involved in decisions | 95% | 92% | 95% |
| Needs were met | 94% | 90% | 92% |
| Overall | |||
| Overall experience good | 89% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 80% |
| Supported by local services | 75% | 70% | 59% |
| Discussed managing condition | 31% | 43% | 39% |
| Agreed a care plan | 39% | 46% | 50% |
Green means at least 2 points better than England, red at least 2 points worse. With about 108 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 October 2019. Bank holidays may differ.
- Address
- 3 Courtenay Place, Teignmouth, TQ14 8AY
- Phone
- 01626 774656
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Coastal Network PCN (a group of local surgeries that share services)
- NHS code
- L83120 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Bishopsteignton Surgery
- Methodist Church, Fore Street, Bishopsteignton, Teignmouth, TQ14 9QP · 01626 775256
- Glendevon Medical Centre
- 3 Carlton Place, Teignmouth, TQ14 8AB
- Kingsdown Clinic
- Mill Lane, Teignmouth, TQ14 9BQ
- Riverside Surgery
- Albion Street, Shaldon, Teignmouth, TQ14 0DF
- The Den Site
- 2 Den Crescent, Teignmouth, TQ14 8BG
- The Health Centre (Chudleigh)
- Market Way, Chudleigh, TQ13 0JT · 01626 852222
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 1 November 2019
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.9% | 15.2% |
| Diabetes | 8.4% | 7.9% |
| Asthma | 8.9% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 4.5% | 3.0% |
| Depression | 12.3% | 14.3% |
| Obesity | 17.5% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 94% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 91% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Channel View Medical Groupthis surgery | – | 81 | 65% | 90% | Yes |
| Barton SurgeryDawlish, EX7 9QH | 2.5 miles | 74 | 66% | 88% | Yes |
| Buckland SurgeryNewton Abbot, TQ12 4HG | 4.3 miles | 47 | 41% | 83% | Yes |
| Chilcote PracticeTorquay, TQ1 3LA | 4.5 miles | 83 | 55% | 92% | Yes |
| Kingsteignton Medical PracticeNewton Abbot, TQ12 3HN | 4.5 miles | 27 | 30% | 72% | Yes |
| Brunel Medical PracticeTorquay, TQ1 3SL | 4.7 miles | 53 | 43% | 80% | Yes |
| Devon Square SurgeryNewton Abbot, TQ12 2HH | 5.0 miles | 46 | 64% | 75% | Yes |
| Kingskerswell & Ipplepen Medical PracticeNewton Abbot, TQ12 5DJ | 5.0 miles | 47 | 50% | 75% | Yes |
| Cricketfield SurgeryNewton Abbot, TQ12 2AS | 5.1 miles | 52 | 47% | 73% | Yes |
| Southover Medical PracticeTorquay, TQ1 3HD | 5.2 miles | 25 | 36% | 69% | Yes |
Common questions
Is Channel View Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Channel View Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01626 774656.
How do patients rate Channel View Medical Group?
In the 2026 NHS GP Patient Survey, 90% of patients at Channel View Medical Group said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 81 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Channel View Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Channel View Medical Group as Good at its last published inspection (report published 1 November 2019).
What are the opening times of Channel View Medical Group?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 October 2019. Bank holidays may differ.
How do I contact Channel View Medical Group?
Call 01626 774656. You can also book and order repeat prescriptions in the NHS App. The address is 3 Courtenay Place, Teignmouth, TQ14 8AY.
Does Channel View Medical Group have a branch surgery?
Yes. Channel View Medical Group also runs Bishopsteignton Surgery (Methodist Church, Fore Street, Bishopsteignton, Teignmouth, TQ14 9QP) and Glendevon Medical Centre (3 Carlton Place, Teignmouth, TQ14 8AB) and Kingsdown Clinic (Mill Lane, Teignmouth, TQ14 9BQ) and Riverside Surgery (Albion Street, Shaldon, Teignmouth, TQ14 0DF) and The Den Site (2 Den Crescent, Teignmouth, TQ14 8BG) and The Health Centre (Chudleigh) (Market Way, Chudleigh, TQ13 0JT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Channel View Medical Group?
Around 17,090 patients are registered (January 2025). The surgery is part of The Coastal Network PCN, a group of local surgeries that share staff and services, in the Devon NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.