GP surgery in Whitley Bay
Beaumont Park Surgery
The Surgery, 35 Hepscott Drive, Beaumont Park, Whitley Bay, NE25 9XJ
Scores 76 out of 100, good for a GP surgery in England. 87% of patients say their experience is good and 84% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 61
- Easy to get through on the phone88
- Easy to contact online72
- Good experience of getting in touch67
- Did not wait too long for the appointment18
Quality of care 89
- Patients rate the surgery as good79
- Patients got what they needed86
- Doctors and nurses listen84
- Patients trust the staff76
- Inspection rating (Good)50
- Health checks and screening done70
- Meets NHS clinical targets77
- Children vaccinated on time98
What patients say
97 patients answered the 2026 NHS survey about this surgery.
84%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
+5
change since last year
2025: 82% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 84% | 57% | 85% |
| Easy to contact via website | 67% | 58% | 68% |
| Easy to contact via NHS App | 62% | 54% | 53% |
| Reception staff helpful | 91% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 36% |
| Sees preferred clinician | 50% | 42% | 48% |
| What happened when they got in touch | |||
| Knew what would happen next | 99% | 84% | 93% |
| Next steps within 2 days | 99% | 93% | 99% |
| Good experience of contacting | 81% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 51% |
| Waiting time was about right | 59% | 69% | 68% |
| Remote appointment | 19% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 89% |
| Treated with care and concern | 95% | 86% | 85% |
| Considered mental wellbeing | 87% | 75% | 78% |
| Had all the information needed | 95% | 92% | 95% |
| Confidence and trust | 96% | 93% | 89% |
| Involved in decisions | 95% | 92% | 94% |
| Needs were met | 96% | 90% | 94% |
| Overall | |||
| Overall experience good | 87% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 91% |
| Supported by local services | 82% | 70% | 85% |
| Discussed managing condition | 41% | 43% | 46% |
| Agreed a care plan | 52% | 46% | 56% |
Green means at least 2 points better than England, red at least 2 points worse. With about 97 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 1pm 1:30pm to 6:30pm |
| Friday | 8am to 1pm 1:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 November 2025. Bank holidays may differ.
- Address
- The Surgery, 35 Hepscott Drive, Beaumont Park, Whitley Bay, NE25 9XJ
- Phone
- 0191 251 4548
- Website
- www.beaumontparkmedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Whitley Bay PCN (a group of local surgeries that share services)
- NHS code
- A87011 · NHS profile
Access and facilities
- Accessible toilets
- Free NHS WiFi
- Free on-site car parking
- Step-free access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.0% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 3.5% | 3.0% |
| Depression | 15.2% | 14.3% |
| Obesity | 14.1% | 13.9% |
| Smoking | 4.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 82% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 80% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Beaumont Park Surgerythis surgery | – | 76 | 84% | 87% | Yes |
| Marine Avenue Medical CentreWhitley Bay, NE26 3LW | 0.7 miles | 73 | 86% | 81% | Yes |
| Bridge and Monkseaton Medical PracticeWhitley Bay, NE25 9PH | 0.8 miles | 94 | 81% | 92% | Yes |
| Whitley Bay Health CentreWhitley Bay, NE26 2ND | 1.4 miles | 94 | 75% | 90% | Yes |
| Northumberland Park Medical GroupNewcastle Upon Tyne, NE27 0HJ | 1.5 miles | 83 | 67% | 87% | Yes |
| Npc Elsdon AvenueWhitley Bay, NE25 0BW | 2.6 miles | 77 | 80% | 86% | Yes |
| Collingwood Health GroupNorth Shields, NE29 0SF | 2.6 miles | 59 | 56% | 84% | Yes |
| Npc North Tyneside - Spring TerraceNorth Shields, NE29 0HD | 2.7 miles | 72 | 76% | 81% | Yes |
| Priory Medical GroupNorth Shields, NE29 0HT | 2.8 miles | 64 | 54% | 86% | Yes |
| Netherfield HouseCramlington, NE23 7EF | 3.2 miles | 91 | 84% | 92% | Yes |
Bridge and Monkseaton Medical Practice is 0.8 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Beaumont Park Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Beaumont Park Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0191 251 4548.
How do patients rate Beaumont Park Surgery?
In the 2026 NHS GP Patient Survey, 87% of patients at Beaumont Park Surgery said their overall experience was good. The England average is 77%. 84% found it easy to get through by phone (England 57%). Its GPScore is 76 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Beaumont Park Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Beaumont Park Surgery as Good at its last published inspection (report published 2 March 2026).
What are the opening times of Beaumont Park Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 1pm 1:30pm to 6:30pm, Friday 8am to 1pm 1:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 November 2025. Bank holidays may differ.
How do I contact Beaumont Park Surgery?
Call 0191 251 4548 or visit its website, www.beaumontparkmedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Surgery, 35 Hepscott Drive, Beaumont Park, Whitley Bay, NE25 9XJ.
How many patients are registered at Beaumont Park Surgery?
Around 6,426 patients are registered (January 2025). The surgery is part of Whitley Bay PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.