GP surgery in Bristol, City of
Bedminster Family Practice
Regent Road, Bedminster, Bristol, BS3 4AT
Scores 34 out of 100, below average for a GP surgery in England. 80% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 30
- Easy to get through on the phone30
- Easy to contact online69
- Good experience of getting in touch33
- Did not wait too long for the appointment28
Quality of care 42
- Patients rate the surgery as good53
- Patients got what they needed53
- Doctors and nurses listen43
- Patients trust the staff52
- Inspection rating (Good)50
- Health checks and screening done10
- Meets NHS clinical targets46
- Children vaccinated on time26
What patients say
92 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
80%
say their experience is good
above the England average (77%)
+4
change since last year
2025: 76% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 31% |
| Easy to contact via website | 66% | 58% | 54% |
| Easy to contact via NHS App | 61% | 54% | 59% |
| Reception staff helpful | 86% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 29% |
| Sees preferred clinician | 35% | 42% | 34% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 80% |
| Next steps within 2 days | 85% | 93% | 90% |
| Good experience of contacting | 70% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 45% |
| Waiting time was about right | 64% | 69% | 80% |
| Remote appointment | 20% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 82% |
| Treated with care and concern | 84% | 86% | 83% |
| Considered mental wellbeing | 75% | 75% | 71% |
| Had all the information needed | 95% | 92% | 88% |
| Confidence and trust | 94% | 93% | 95% |
| Involved in decisions | 90% | 92% | 93% |
| Needs were met | 92% | 90% | 94% |
| Overall | |||
| Overall experience good | 80% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 81% |
| Supported by local services | 65% | 70% | 69% |
| Discussed managing condition | 47% | 43% | 32% |
| Agreed a care plan | 45% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 92 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 November 2024. Bank holidays may differ.
- Address
- Regent Road, Bedminster, Bristol, BS3 4AT
- Phone
- 0117 966 3149
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Swift PCN (a group of local surgeries that share services)
- NHS code
- L81082 · NHS profile
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Free public WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 June 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 9.6% | 15.2% |
| Diabetes | 5.5% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 2.0% | 3.0% |
| Depression | 17.5% | 14.3% |
| Obesity | 9.1% | 13.9% |
| Smoking | 16.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 69% | 75% |
| Blood pressure controlled (hypertension, under 80) | 58% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 60% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bedminster Family Practicethis surgery | – | 34 | 51% | 80% | Yes |
| Bridge View MedicalBristol, BS3 1AS | 0.3 miles | 43 | 32% | 78% | Yes |
| Broadmead Medical CentreBristol, BS1 3EA | 0.9 miles | 45 | 77% | 75% | Yes |
| Wells Road SurgeryBristol, BS4 2DF | 1.0 miles | 59 | 74% | 80% | Yes |
| Downton Road SurgeryBristol, BS4 1WH | 1.1 miles | 44 | 72% | 86% | Yes |
| Compass HealthBristol, BS2 8JP | 1.3 miles | – | – | – | No |
| Lawrence Hill Health CentreBristol, BS2 0AN | 1.3 miles | 4 | 28% | 69% | Yes |
| Student Health ServiceBristol, BS6 6AU | 1.3 miles | 73 | 89% | 84% | Yes |
| The Family PracticeBristol, BS6 6DF | 1.3 miles | 47 | 47% | 72% | Yes |
| Priory SurgeryBristol, BS4 2QJ | 1.4 miles | 32 | 55% | 79% | Yes |
Broadmead Medical Centre is 0.9 miles away, scores 45 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Bedminster Family Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bedminster Family Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0117 966 3149.
How do patients rate Bedminster Family Practice?
In the 2026 NHS GP Patient Survey, 80% of patients at Bedminster Family Practice said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Bedminster Family Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Bedminster Family Practice as Good at its last published inspection (report published 27 June 2017).
What are the opening times of Bedminster Family Practice?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 November 2024. Bank holidays may differ.
How do I contact Bedminster Family Practice?
Call 0117 966 3149. You can also book and order repeat prescriptions in the NHS App. The address is Regent Road, Bedminster, Bristol, BS3 4AT.
How many patients are registered at Bedminster Family Practice?
Around 13,859 patients are registered (January 2025). The surgery is part of Swift PCN, a group of local surgeries that share staff and services, in the Bristol, North Somerset and South Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.