GP surgery in Flackwell Heath and Wooburn Green
Bourne End & Wooburn Green Medical Centre
8 the Green, Wooburn Green, High Wycombe, HP10 0EE
Scores 83 out of 100, excellent for a GP surgery in England. 85% of patients say their experience is good and 70% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 83
- Easy to get through on the phone65
- Easy to contact online93
- Good experience of getting in touch82
- Did not wait too long for the appointment80
Quality of care 78
- Patients rate the surgery as good70
- Patients got what they needed77
- Doctors and nurses listen88
- Patients trust the staff90
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets62
- Children vaccinated on time75
What patients say
115 patients answered the 2026 NHS survey about this surgery.
70%
find the phone easy
well above the England average (57%)
85%
say their experience is good
well above the England average (77%)
+5
change since last year
2025: 80% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 70% | 57% | 66% |
| Easy to contact via website | 80% | 58% | 69% |
| Easy to contact via NHS App | 55% | 54% | 65% |
| Reception staff helpful | 96% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 15% | 31% | 27% |
| Sees preferred clinician | 33% | 42% | 15% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 89% |
| Next steps within 2 days | 96% | 93% | 94% |
| Good experience of contacting | 86% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 46% |
| Waiting time was about right | 82% | 69% | 79% |
| Remote appointment | 21% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 88% |
| Treated with care and concern | 91% | 86% | 86% |
| Considered mental wellbeing | 82% | 75% | 73% |
| Had all the information needed | 95% | 92% | 88% |
| Confidence and trust | 98% | 93% | 90% |
| Involved in decisions | 99% | 92% | 93% |
| Needs were met | 95% | 90% | 91% |
| Overall | |||
| Overall experience good | 85% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 80% |
| Supported by local services | 67% | 70% | 75% |
| Discussed managing condition | 39% | 43% | 30% |
| Agreed a care plan | 48% | 46% | 21% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 7:30am to 1pm 2pm to 7pm |
| Wednesday | 8am to 1pm 2pm to 6:30pm |
| Thursday | 7:30am to 1pm 2pm to 6:30pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 8 November 2023. Bank holidays may differ.
- Address
- 8 the Green, Wooburn Green, High Wycombe, HP10 0EE
- Phone
- 01628 530997
- Website
- www.bewgmc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Arc Bucks PCN (a group of local surgeries that share services)
- NHS code
- K82066 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Hawthornden Surgery
- Wharf Lane, Bourne End, SL8 5RX
- Orchard Surgery
- Station Road, Bourne End, SL8 5QQ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.1% | 15.2% |
| Diabetes | 6.2% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 15.4% | 14.3% |
| Obesity | 12.0% | 13.9% |
| Smoking | 9.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bourne End & Wooburn Green Medical Centrethis surgery | – | 83 | 70% | 85% | Yes |
| Millbarn Medical CentreBeaconsfield, HP9 1TX | 1.4 miles | 98 | 82% | 93% | Yes |
| The Simpson CentreBeaconsfield, HP9 1TX | 1.4 miles | 73 | 76% | 85% | Yes |
| Cookham Medical CentreMaidenhead, SL6 9HX | 2.8 miles | 52 | 65% | 73% | Yes |
| Kingswood SurgeryHigh Wycombe, HP13 7UN | 3.6 miles | 11 | 33% | 65% | Yes |
| Southmead SurgerySlough, SL2 3ER | 3.8 miles | 93 | 75% | 90% | Yes |
| Burnham Health CentreSlough, SL1 7DE | 3.8 miles | 24 | 42% | 65% | Yes |
| Marlow Medical GroupMarlow, SL7 1DN | 3.9 miles | 31 | 36% | 74% | Yes |
| Wye Valley SurgeryHigh Wycombe, HP11 2TT | 4.0 miles | 11 | 32% | 64% | Yes |
| Priory SurgeryHigh Wycombe, HP13 6SH | 4.1 miles | 5 | 35% | 57% | Yes |
Millbarn Medical Centre is 1.4 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Bourne End & Wooburn Green Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bourne End & Wooburn Green Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01628 530997.
How do patients rate Bourne End & Wooburn Green Medical Centre?
In the 2026 NHS GP Patient Survey, 85% of patients at Bourne End & Wooburn Green Medical Centre said their overall experience was good. The England average is 77%. 70% found it easy to get through by phone (England 57%). Its GPScore is 83 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Bourne End & Wooburn Green Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Bourne End & Wooburn Green Medical Centre as Good at its last published inspection (report published 24 September 2021).
What are the opening times of Bourne End & Wooburn Green Medical Centre?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 7:30am to 1pm 2pm to 7pm, Wednesday 8am to 1pm 2pm to 6:30pm, Thursday 7:30am to 1pm 2pm to 6:30pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 8 November 2023. Bank holidays may differ.
How do I contact Bourne End & Wooburn Green Medical Centre?
Call 01628 530997 or visit its website, www.bewgmc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 8 the Green, Wooburn Green, High Wycombe, HP10 0EE.
Does Bourne End & Wooburn Green Medical Centre have a branch surgery?
Yes. Bourne End & Wooburn Green Medical Centre also runs Hawthornden Surgery (Wharf Lane, Bourne End, SL8 5RX) and Orchard Surgery (Station Road, Bourne End, SL8 5QQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Bourne End & Wooburn Green Medical Centre?
Around 13,727 patients are registered (January 2025). The surgery is part of Arc Bucks PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.