GP surgery in High Wycombe
Wye Valley Surgery
Wycombe Hospital, Queen Alexandra Road, High Wycombe, HP11 2TT
Scores 11 out of 100, poor for a GP surgery in England. 64% of patients say their experience is good and 32% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 14
- Easy to get through on the phone6
- Easy to contact online16
- Good experience of getting in touch15
- Did not wait too long for the appointment38
Quality of care 11
- Patients rate the surgery as good11
- Patients got what they needed20
- Doctors and nurses listen16
- Patients trust the staff47
- Inspection rating (Good)50
- Health checks and screening done6
- Meets NHS clinical targets22
- Children vaccinated on time55
What patients say
97 patients answered the 2026 NHS survey about this surgery.
32%
find the phone easy
well below the England average (57%)
64%
say their experience is good
well below the England average (77%)
+2
change since last year
2025: 62% · 2026: 64%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 32% | 57% | 25% |
| Easy to contact via website | 41% | 58% | 34% |
| Easy to contact via NHS App | 50% | 54% | 41% |
| Reception staff helpful | 76% | 85% | 68% |
| Seeing the same person | |||
| Has a preferred clinician | 39% | 31% | 33% |
| Sees preferred clinician | 15% | 42% | 15% |
| What happened when they got in touch | |||
| Knew what would happen next | 77% | 84% | 70% |
| Next steps within 2 days | 88% | 93% | 93% |
| Good experience of contacting | 61% | 73% | 43% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 37% |
| Waiting time was about right | 67% | 69% | 55% |
| Remote appointment | 22% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 80% | 87% | 81% |
| Treated with care and concern | 80% | 86% | 83% |
| Considered mental wellbeing | 70% | 75% | 69% |
| Had all the information needed | 86% | 92% | 85% |
| Confidence and trust | 93% | 93% | 90% |
| Involved in decisions | 93% | 92% | 84% |
| Needs were met | 86% | 90% | 86% |
| Overall | |||
| Overall experience good | 64% | 77% | 62% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 61% |
| Supported by local services | 59% | 70% | 63% |
| Discussed managing condition | 39% | 43% | 37% |
| Agreed a care plan | 54% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 97 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:15am to 6pm |
| Tuesday | 8:15am to 6pm |
| Wednesday | 8:15am to 6pm |
| Thursday | 8:15am to 6pm |
| Friday | 8:15am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 February 2025. Bank holidays may differ.
- Address
- Wycombe Hospital, Queen Alexandra Road, High Wycombe, HP11 2TT
- Phone
- 01494 521044
- [email protected]
- Website
- www.wyevalleysurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dashwood PCN (a group of local surgeries that share services)
- NHS code
- K82030 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.5% | 15.2% |
| Diabetes | 8.9% | 7.9% |
| Asthma | 6.0% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 12.9% | 14.3% |
| Obesity | 11.3% | 13.9% |
| Smoking | 14.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 52% | 67% |
| Cervical screening, women 50-64 | 65% | 75% |
| Blood pressure controlled (hypertension, under 80) | 55% | 68% |
| Blood pressure checked in last 5 years (45+) | 80% | 87% |
| Diabetes: blood pressure on target | 64% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 50% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Wye Valley Surgerythis surgery | – | 11 | 32% | 64% | Yes |
| Priory SurgeryHigh Wycombe, HP13 6SH | 0.4 miles | 5 | 35% | 57% | Yes |
| Carrington House SurgeryHigh Wycombe, HP13 6SL | 0.4 miles | 4 | 34% | 49% | Yes |
| Chiltern House Medical CentreHigh Wycombe, HP13 5DN | 0.5 miles | 22 | 56% | 70% | Yes |
| Desborough SurgeryHigh Wycombe, HP11 2SD | 0.5 miles | 47 | 67% | 73% | Yes |
| Riverside SurgeryHigh Wycombe, HP11 2RZ | 0.6 miles | 66 | 71% | 82% | Yes |
| Tower House SurgeryHigh Wycombe, HP12 3AF | 1.0 miles | 2 | 37% | 63% | Yes |
| Cressex Health CentreHigh Wycombe, HP12 3PP | 1.3 miles | 19 | 39% | 67% | Yes |
| Kingswood SurgeryHigh Wycombe, HP13 7UN | 1.4 miles | 11 | 33% | 65% | Yes |
| Hughenden Valley SurgeryHigh Wycombe, HP14 4LG | 2.3 miles | 41 | 46% | 77% | Yes |
Chiltern House Medical Centre is 0.5 miles away, scores 22 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Wye Valley Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Wye Valley Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01494 521044.
How do patients rate Wye Valley Surgery?
In the 2026 NHS GP Patient Survey, 64% of patients at Wye Valley Surgery said their overall experience was good. The England average is 77%. 32% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Wye Valley Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Wye Valley Surgery as Good at its last published inspection (report published 16 August 2023).
What are the opening times of Wye Valley Surgery?
Reception is open Monday 8:15am to 6pm, Tuesday 8:15am to 6pm, Wednesday 8:15am to 6pm, Thursday 8:15am to 6pm, Friday 8:15am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 February 2025. Bank holidays may differ.
How do I contact Wye Valley Surgery?
Call 01494 521044 or visit its website, www.wyevalleysurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Wycombe Hospital, Queen Alexandra Road, High Wycombe, HP11 2TT.
How many patients are registered at Wye Valley Surgery?
Around 11,696 patients are registered (January 2025). The surgery is part of Dashwood PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.