GP surgery in Huntingdonshire
Buckden Surgery
The Surgery, Mayfield, Buckden, St. Neots, PE19 5SZ
Scores 96 out of 100, excellent for a GP surgery in England. 93% of patients say their experience is good and 78% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 92
- Easy to get through on the phone79
- Easy to contact online95
- Good experience of getting in touch94
- Did not wait too long for the appointment86
Quality of care 98
- Patients rate the surgery as good93
- Patients got what they needed77
- Doctors and nurses listen66
- Patients trust the staff68
- Inspection rating (Outstanding)98
- Health checks and screening done88
- Meets NHS clinical targets92
- Children vaccinated on time94
What patients say
131 patients answered the 2026 NHS survey about this surgery.
78%
find the phone easy
well above the England average (57%)
93%
say their experience is good
well above the England average (77%)
+16
change since last year
2025: 76% · 2026: 93%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 78% | 57% | 46% |
| Easy to contact via website | 83% | 58% | 81% |
| Easy to contact via NHS App | 75% | 54% | 50% |
| Reception staff helpful | 93% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 25% |
| Sees preferred clinician | 54% | 42% | 49% |
| What happened when they got in touch | |||
| Knew what would happen next | 94% | 84% | 83% |
| Next steps within 2 days | 98% | 93% | 98% |
| Good experience of contacting | 92% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 44% |
| Waiting time was about right | 85% | 69% | 77% |
| Remote appointment | 18% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 78% |
| Treated with care and concern | 95% | 86% | 79% |
| Considered mental wellbeing | 76% | 75% | 63% |
| Had all the information needed | 96% | 92% | 88% |
| Confidence and trust | 96% | 93% | 90% |
| Involved in decisions | 94% | 92% | 85% |
| Needs were met | 95% | 90% | 84% |
| Overall | |||
| Overall experience good | 93% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 81% |
| Supported by local services | 84% | 70% | 62% |
| Discussed managing condition | 44% | 43% | 29% |
| Agreed a care plan | 26% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 131 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2025. Bank holidays may differ.
- Address
- The Surgery, Mayfield, Buckden, St. Neots, PE19 5SZ
- Phone
- 01480 810216
- [email protected]
- Website
- www.bandlp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- A1 Network PCN (a group of local surgeries that share services)
- NHS code
- D81045 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Surgery
- 40 High Street, Little Paxton, St. Neots, PE19 6EY
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 5 May 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 7.5% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 14.4% | 14.3% |
| Obesity | 13.3% | 13.9% |
| Smoking | 8.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Buckden Surgerythis surgery | – | 96 | 78% | 93% | Yes |
| The Hicks Group PracticeHuntingdon, PE29 3EZ | 4.0 miles | 64 | 52% | 84% | Yes |
| Great Staughton SurgerySt. Neots, PE19 5DA | 4.1 miles | 84 | 75% | 93% | Yes |
| Almond Road SurgerySt. Neots, PE19 1DZ | 4.1 miles | 47 | 72% | 78% | Yes |
| Priory Fields SurgeryHuntingdon, PE29 3RL | 4.2 miles | 60 | 68% | 83% | Yes |
| Lakeside Healthcare St NeotsSt. Neots, PE19 1BQ | 4.3 miles | 22 | 40% | 69% | Yes |
| St Neots Health CentreSt Neots, PE19 1AG | 4.4 miles | 45 | 63% | 82% | Yes |
| Acorn SurgeryHuntingdon, PE29 7HN | 5.0 miles | 77 | 64% | 82% | Yes |
| Alconbury SurgeryHuntingdon, PE28 4EQ | 5.5 miles | 98 | 87% | 96% | Yes |
| Kimbolton Medical CentreHuntingdon, PE28 0JF | 5.8 miles | 94 | 83% | 96% | Yes |
Common questions
Is Buckden Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Buckden Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01480 810216.
How do patients rate Buckden Surgery?
In the 2026 NHS GP Patient Survey, 93% of patients at Buckden Surgery said their overall experience was good. The England average is 77%. 78% found it easy to get through by phone (England 57%). Its GPScore is 96 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Buckden Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Buckden Surgery as Outstanding at its last published inspection (report published 5 May 2016).
What are the opening times of Buckden Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 November 2025. Bank holidays may differ.
How do I contact Buckden Surgery?
Call 01480 810216 or visit its website, www.bandlp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Surgery, Mayfield, Buckden, St. Neots, PE19 5SZ.
Does Buckden Surgery have a branch surgery?
Yes. Buckden Surgery also runs The Surgery (40 High Street, Little Paxton, St. Neots, PE19 6EY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Buckden Surgery?
Around 10,467 patients are registered (January 2025). The surgery is part of A1 Network PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.