GP surgery in Seaham
Byron Medical Practice
The Avenue, Deneside, Seaham, SR7 8LF
Scores 71 out of 100, good for a GP surgery in England. 81% of patients say their experience is good and 79% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 65
- Easy to get through on the phone80
- Easy to contact online81
- Good experience of getting in touch68
- Did not wait too long for the appointment33
Quality of care 76
- Patients rate the surgery as good56
- Patients got what they needed88
- Doctors and nurses listen20
- Patients trust the staff79
- Inspection rating (Good)50
- Health checks and screening done88
- Meets NHS clinical targets95
- Children vaccinated on time95
What patients say
115 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
81%
say their experience is good
above the England average (77%)
-5
change since last year
2025: 86% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 79% |
| Easy to contact via website | 72% | 58% | 66% |
| Easy to contact via NHS App | 89% | 54% | 72% |
| Reception staff helpful | 82% | 85% | 97% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 25% |
| Sees preferred clinician | 39% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 87% |
| Next steps within 2 days | 90% | 93% | 97% |
| Good experience of contacting | 81% | 73% | 89% |
| The appointment | |||
| Offered a choice of time or day | 76% | 57% | 82% |
| Waiting time was about right | 65% | 69% | 80% |
| Remote appointment | 19% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 85% |
| Treated with care and concern | 85% | 86% | 84% |
| Considered mental wellbeing | 74% | 75% | 73% |
| Had all the information needed | 97% | 92% | 96% |
| Confidence and trust | 97% | 93% | 92% |
| Involved in decisions | 95% | 92% | 87% |
| Needs were met | 97% | 90% | 92% |
| Overall | |||
| Overall experience good | 81% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 77% |
| Supported by local services | 68% | 70% | 72% |
| Discussed managing condition | 43% | 43% | 50% |
| Agreed a care plan | 42% | 46% | 28% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8:30pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 20 April 2015. Bank holidays may differ.
- Address
- The Avenue, Deneside, Seaham, SR7 8LF
- Phone
- 0191 300 9631
- [email protected]
- Website
- www.denesidemedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Easington PCN (a group of local surgeries that share services)
- NHS code
- A83075 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Parent and baby room
- Pram park
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 21 September 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.6% | 15.2% |
| Diabetes | 10.7% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 4.2% | 1.9% |
| Coronary heart disease | 4.9% | 3.0% |
| Depression | 15.8% | 14.3% |
| Obesity | 23.7% | 13.9% |
| Smoking | 12.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 90% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Byron Medical Practicethis surgery | – | 71 | 79% | 81% | Yes |
| Marlborough SurgerySeaham, SR7 7JE | 0.5 miles | 76 | 69% | 86% | Yes |
| The New Seaham Medical GroupSeaham, SR7 8DY | 0.7 miles | 53 | 74% | 78% | Yes |
| Murton Medical CentreSeaham, SR7 9AB | 1.9 miles | 88 | 80% | 93% | Yes |
| Southlands Medical GroupSunderland, SR2 0RY | 2.5 miles | 98 | 90% | 96% | Yes |
| Village Surgery PartnershipSunderland, SR3 2AN | 3.3 miles | 75 | 70% | 92% | Yes |
| New Silksworth Medical PracticeSunderland, SR3 2AN | 3.3 miles | 48 | 39% | 78% | Yes |
| Silverdale Family PracticeDurham, DH6 2TH | 3.5 miles | 100 | 97% | 96% | Yes |
| Hetton Group PracticeHoughton Le Spring, DH5 9EZ | 4.1 miles | 65 | 66% | 85% | Yes |
| Villette SurgerySunderland, SR2 8AX | 4.3 miles | 97 | 86% | 95% | Yes |
Murton Medical Centre is 1.9 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Byron Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Byron Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0191 300 9631.
How do patients rate Byron Medical Practice?
In the 2026 NHS GP Patient Survey, 81% of patients at Byron Medical Practice said their overall experience was good. The England average is 77%. 79% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Byron Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Byron Medical Practice as Good at its last published inspection (report published 21 September 2016).
What are the opening times of Byron Medical Practice?
Reception is open Monday 8am to 8:30pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 April 2015. Bank holidays may differ.
How do I contact Byron Medical Practice?
Call 0191 300 9631 or visit its website, www.denesidemedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Avenue, Deneside, Seaham, SR7 8LF.
How many patients are registered at Byron Medical Practice?
Around 8,316 patients are registered (January 2025). The surgery is part of North Easington PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.