GP surgery in Seaham
The New Seaham Medical Group
Eastdene Road, Eastlea, Seaham, SR7 8DY
Scores 53 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 60
- Easy to get through on the phone72
- Easy to contact online60
- Good experience of getting in touch65
- Did not wait too long for the appointment37
Quality of care 42
- Patients rate the surgery as good44
- Patients got what they needed17
- Doctors and nurses listen25
- Patients trust the staff16
- Inspection rating (Good)50
- Health checks and screening done93
- Meets NHS clinical targets89
- Children vaccinated on time81
What patients say
96 patients answered the 2026 NHS survey about this surgery.
74%
find the phone easy
well above the England average (57%)
78%
say their experience is good
about the England average (77%)
-6
change since last year
2025: 84% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 74% | 57% | 81% |
| Easy to contact via website | 62% | 58% | 68% |
| Easy to contact via NHS App | 60% | 54% | 70% |
| Reception staff helpful | 89% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 24% |
| Sees preferred clinician | 60% | 42% | 64% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 73% |
| Next steps within 2 days | 94% | 93% | 87% |
| Good experience of contacting | 80% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 72% |
| Waiting time was about right | 67% | 69% | 62% |
| Remote appointment | 22% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 86% |
| Treated with care and concern | 85% | 86% | 87% |
| Considered mental wellbeing | 77% | 75% | 75% |
| Had all the information needed | 81% | 92% | 96% |
| Confidence and trust | 88% | 93% | 93% |
| Involved in decisions | 89% | 92% | 91% |
| Needs were met | 85% | 90% | 97% |
| Overall | |||
| Overall experience good | 78% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 71% | 79% | 82% |
| Supported by local services | 70% | 70% | 64% |
| Discussed managing condition | 54% | 43% | 39% |
| Agreed a care plan | 41% | 46% | 56% |
Green means at least 2 points better than England, red at least 2 points worse. With about 96 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 30 October 2025. Bank holidays may differ.
- Address
- Eastdene Road, Eastlea, Seaham, SR7 8DY
- Phone
- 0191 581 7661
- Website
- www.newseahammedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Easington PCN (a group of local surgeries that share services)
- NHS code
- A83071 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Seaham
- New Seaham Medical Centre, East Dene Road, Seaham, SR7 8DY · 0191 5815552
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.4% | 15.2% |
| Diabetes | 10.1% | 7.9% |
| Asthma | 7.8% | 6.6% |
| COPD | 3.0% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 15.3% | 14.3% |
| Obesity | 24.2% | 13.9% |
| Smoking | 12.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 86% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 89% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 68% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The New Seaham Medical Groupthis surgery | – | 53 | 74% | 78% | Yes |
| Byron Medical PracticeSeaham, SR7 8LF | 0.7 miles | 71 | 79% | 81% | Yes |
| Marlborough SurgerySeaham, SR7 7JE | 1.2 miles | 76 | 69% | 86% | Yes |
| Murton Medical CentreSeaham, SR7 9AB | 1.4 miles | 88 | 80% | 93% | Yes |
| Southlands Medical GroupSunderland, SR2 0RY | 2.5 miles | 98 | 90% | 96% | Yes |
| Silverdale Family PracticeDurham, DH6 2TH | 3.0 miles | 100 | 97% | 96% | Yes |
| New Silksworth Medical PracticeSunderland, SR3 2AN | 3.0 miles | 48 | 39% | 78% | Yes |
| Village Surgery PartnershipSunderland, SR3 2AN | 3.0 miles | 75 | 70% | 92% | Yes |
| Hetton Group PracticeHoughton Le Spring, DH5 9EZ | 3.4 miles | 65 | 66% | 85% | Yes |
| Houghton Medical Group,Houghton Le Spring, DH4 4DN | 4.1 miles | 87 | 72% | 89% | Yes |
Byron Medical Practice is 0.7 miles away, scores 71 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The New Seaham Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The New Seaham Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0191 581 7661.
How do patients rate The New Seaham Medical Group?
In the 2026 NHS GP Patient Survey, 78% of patients at The New Seaham Medical Group said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 53 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for The New Seaham Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated The New Seaham Medical Group as Good at its last published inspection (report published 11 January 2023).
What are the opening times of The New Seaham Medical Group?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 7am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 30 October 2025. Bank holidays may differ.
How do I contact The New Seaham Medical Group?
Call 0191 581 7661 or visit its website, www.newseahammedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Eastdene Road, Eastlea, Seaham, SR7 8DY.
Does The New Seaham Medical Group have a branch surgery?
Yes. The New Seaham Medical Group also runs Seaham (New Seaham Medical Centre, East Dene Road, Seaham, SR7 8DY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The New Seaham Medical Group?
Around 4,647 patients are registered (January 2025). The surgery is part of North Easington PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.