GP surgery in Great Yarmouth
Coastal Villages Practice
Ormesby Village Surgery, Pippin Close, Ormesby, Great Yarmouth, NR29 3RW
Scores 83 out of 100, excellent for a GP surgery in England. 85% of patients say their experience is good and 80% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 72
- Easy to get through on the phone82
- Easy to contact online41
- Good experience of getting in touch66
- Did not wait too long for the appointment65
Quality of care 90
- Patients rate the surgery as good69
- Patients got what they needed97
- Doctors and nurses listen78
- Patients trust the staff86
- Inspection rating (Good)50
- Health checks and screening done85
- Meets NHS clinical targets79
- Children vaccinated on time88
What patients say
111 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
85%
say their experience is good
above the England average (77%)
+4
change since last year
2025: 80% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 62% |
| Easy to contact via website | 54% | 58% | 64% |
| Easy to contact via NHS App | 60% | 54% | 50% |
| Reception staff helpful | 87% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 22% |
| Sees preferred clinician | 32% | 42% | 35% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 92% |
| Next steps within 2 days | 96% | 93% | 96% |
| Good experience of contacting | 81% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 54% |
| Waiting time was about right | 76% | 69% | 80% |
| Remote appointment | 18% | 26% | 16% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 92% |
| Treated with care and concern | 96% | 86% | 90% |
| Considered mental wellbeing | 89% | 75% | 89% |
| Had all the information needed | 96% | 92% | 97% |
| Confidence and trust | 98% | 93% | 95% |
| Involved in decisions | 99% | 92% | 96% |
| Needs were met | 99% | 90% | 96% |
| Overall | |||
| Overall experience good | 85% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 74% |
| Supported by local services | 83% | 70% | 76% |
| Discussed managing condition | 34% | 43% | 49% |
| Agreed a care plan | 21% | 46% | 31% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 5:30pm |
| Tuesday | 8am to 5:30pm |
| Wednesday | 8am to 5:30pm |
| Thursday | 8am to 5:30pm |
| Friday | 8am to 5:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 May 2023. Bank holidays may differ.
- Address
- Ormesby Village Surgery, Pippin Close, Ormesby, Great Yarmouth, NR29 3RW
- Phone
- 01493 730205
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Great Yarmouth & Northern Villages PCN (a group of local surgeries that share services)
- NHS code
- D82058 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Hemsby Medical Centre
- 1 Kings Court, Hemsby, Great Yarmouth, NR29 4EW
- Martham Health Centre
- Hemsby Road, Martham, Great Yarmouth, NR29 4QG
- North Caister Medical Centre
- Branford Road, Caister-on-Sea, Great Yarmouth, NR30 5NE
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 6 April 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 28.1% | 15.2% |
| Diabetes | 12.4% | 7.9% |
| Asthma | 8.8% | 6.6% |
| COPD | 3.9% | 1.9% |
| Coronary heart disease | 5.4% | 3.0% |
| Depression | 13.6% | 14.3% |
| Obesity | 17.5% | 13.9% |
| Smoking | 12.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 63% | 78% |
| Asthma: annual review | 85% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Coastal Villages Practicethis surgery | – | 83 | 80% | 85% | Yes |
| Fleggburgh SurgeryGreat Yarmouth, NR29 3AW | 3.0 miles | 98 | 94% | 96% | Yes |
| East Norfolk Medical PracticeGreat Yarmouth, NR30 1QP | 4.2 miles | 60 | 68% | 84% | Yes |
| Nelson Medical CentreGreat Yarmouth, NR31 0DW | 5.0 miles | 74 | 76% | 86% | Yes |
| The Park SurgeryGreat Yarmouth, NR30 2HW | 5.1 miles | 90 | 79% | 88% | Yes |
| Acle Medical PartnershipNorwich, NR13 3RA | 6.2 miles | 36 | 56% | 75% | Yes |
| The Millwood PartnershipGreat Yarmouth, NR31 8HS | 6.2 miles | 22 | 26% | 67% | Yes |
| Ludham and Stalham Green SurgeriesGreat Yarmouth, NR29 5AB | 6.8 miles | 32 | 63% | 75% | Yes |
| Beaches Medical CentreGreat Yarmouth, NR31 6QB | 7.0 miles | 8 | 43% | 62% | Yes |
| Stalham Staithe SurgeryNorwich, NR12 9BU | 9.6 miles | 48 | 61% | 69% | Yes |
Fleggburgh Surgery is 3.0 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Coastal Villages Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Coastal Villages Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01493 730205.
How do patients rate Coastal Villages Practice?
In the 2026 NHS GP Patient Survey, 85% of patients at Coastal Villages Practice said their overall experience was good. The England average is 77%. 80% found it easy to get through by phone (England 57%). Its GPScore is 83 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Coastal Villages Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Coastal Villages Practice as Good at its last published inspection (report published 6 April 2018).
What are the opening times of Coastal Villages Practice?
Reception is open Monday 8am to 5:30pm, Tuesday 8am to 5:30pm, Wednesday 8am to 5:30pm, Thursday 8am to 5:30pm, Friday 8am to 5:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 May 2023. Bank holidays may differ.
How do I contact Coastal Villages Practice?
Call 01493 730205. You can also book and order repeat prescriptions in the NHS App. The address is Ormesby Village Surgery, Pippin Close, Ormesby, Great Yarmouth, NR29 3RW.
Does Coastal Villages Practice have a branch surgery?
Yes. Coastal Villages Practice also runs Hemsby Medical Centre (1 Kings Court, Hemsby, Great Yarmouth, NR29 4EW) and Martham Health Centre (Hemsby Road, Martham, Great Yarmouth, NR29 4QG) and North Caister Medical Centre (Branford Road, Caister-on-Sea, Great Yarmouth, NR30 5NE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Coastal Villages Practice?
Around 17,488 patients are registered (January 2025). The surgery is part of Great Yarmouth & Northern Villages PCN, a group of local surgeries that share staff and services, in the Norfolk and Suffolk NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.