GP surgery in Mid Devon
College Surgery Partnership
Culm Valley Int Centre for Health, Willand Road, Cullompton, EX15 1FE
Scores 59 out of 100, average for a GP surgery in England. 84% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2015. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 32
- Easy to get through on the phone35
- Easy to contact online58
- Good experience of getting in touch36
- Did not wait too long for the appointment27
Quality of care 90
- Patients rate the surgery as good67
- Patients got what they needed63
- Doctors and nurses listen63
- Patients trust the staff93
- Inspection rating (Outstanding)98
- Health checks and screening done71
- Meets NHS clinical targets90
- Children vaccinated on time89
What patients say
109 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
84%
say their experience is good
above the England average (77%)
+4
change since last year
2025: 80% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 61% |
| Easy to contact via website | 61% | 58% | 53% |
| Easy to contact via NHS App | 44% | 54% | 54% |
| Reception staff helpful | 97% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 34% | 31% | 40% |
| Sees preferred clinician | 30% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 82% |
| Next steps within 2 days | 87% | 93% | 94% |
| Good experience of contacting | 71% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 70% | 57% | 56% |
| Waiting time was about right | 63% | 69% | 57% |
| Remote appointment | 22% | 26% | 16% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 93% |
| Treated with care and concern | 94% | 86% | 90% |
| Considered mental wellbeing | 87% | 75% | 79% |
| Had all the information needed | 96% | 92% | 95% |
| Confidence and trust | 99% | 93% | 98% |
| Involved in decisions | 98% | 92% | 98% |
| Needs were met | 93% | 90% | 88% |
| Overall | |||
| Overall experience good | 84% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 75% |
| Supported by local services | 67% | 70% | 56% |
| Discussed managing condition | 49% | 43% | 45% |
| Agreed a care plan | 65% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 May 2016. Bank holidays may differ.
- Address
- Culm Valley Int Centre for Health, Willand Road, Cullompton, EX15 1FE
- Phone
- 01884 831300
- Website
- www.collegesurgery.org.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Culm Valley PCN (a group of local surgeries that share services)
- NHS code
- L83092 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Bradninch Surgery
- 4 Millway, Bradninch, EX5 4NL
- Grantlands Surgery Uffculme
- Commercial Road, Uffculme, EX15 3EB
Access and facilities
- Car parking
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 29 October 2015
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 8.8% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 3.8% | 3.0% |
| Depression | 13.9% | 14.3% |
| Obesity | 13.9% | 13.9% |
| Smoking | 12.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| College Surgery Partnershipthis surgery | – | 59 | 54% | 84% | Yes |
| Bramblehaies SurgeryCullompton, EX15 1TZ | 0.3 miles | 26 | 50% | 71% | Yes |
| Sampford Peverell SurgeryTiverton, EX16 7BJ | 3.9 miles | 51 | 63% | 79% | Yes |
| Amicus HealthTiverton, EX16 6NJ | 5.0 miles | 88 | 64% | 94% | Yes |
| Wyndham House SurgeryExeter, EX5 4HZ | 5.1 miles | 100 | 99% | 96% | Yes |
| Castle Place PracticeTiverton, EX16 6NP | 5.4 miles | 41 | 52% | 76% | Yes |
| Blackdown PracticeCullompton, EX15 3SF | 7.9 miles | 99 | 91% | 93% | Yes |
| Cranbrook Medical PracticeExeter, EX5 7DR | 8.2 miles | 11 | 51% | 68% | Yes |
| Coleridge Medical CentreOttery St. Mary, EX11 1EQ | 9.1 miles | 36 | 46% | 81% | Yes |
| Pinhoe SurgeryExeter, EX1 3SY | 9.4 miles | 74 | 73% | 89% | Yes |
Amicus Health is 5.0 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is College Surgery Partnership taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), College Surgery Partnership was taking on new patients. You can register online through the NHS website or call the surgery on 01884 831300.
How do patients rate College Surgery Partnership?
In the 2026 NHS GP Patient Survey, 84% of patients at College Surgery Partnership said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 59 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for College Surgery Partnership?
The Care Quality Commission, which inspects GP surgeries in England, rated College Surgery Partnership as Outstanding at its last published inspection (report published 29 October 2015).
What are the opening times of College Surgery Partnership?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 May 2016. Bank holidays may differ.
How do I contact College Surgery Partnership?
Call 01884 831300 or visit its website, www.collegesurgery.org.uk. You can also book and order repeat prescriptions in the NHS App. The address is Culm Valley Int Centre for Health, Willand Road, Cullompton, EX15 1FE.
Does College Surgery Partnership have a branch surgery?
Yes. College Surgery Partnership also runs Bradninch Surgery (4 Millway, Bradninch, EX5 4NL) and Grantlands Surgery Uffculme (Commercial Road, Uffculme, EX15 3EB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at College Surgery Partnership?
Around 16,208 patients are registered (January 2025). The surgery is part of Culm Valley PCN, a group of local surgeries that share staff and services, in the Devon NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.