GP surgery in Radford
Coventry GP Group of Practices
Jubilee Crescent, Radford, Coventry, CV6 3FA
Scores 6 out of 100, poor for a GP surgery in England. 64% of patients say their experience is good and 55% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 9
- Easy to get through on the phone37
- Easy to contact online22
- Good experience of getting in touch4
- Did not wait too long for the appointment0
Quality of care 6
- Patients rate the surgery as good11
- Patients got what they needed2
- Doctors and nurses listen13
- Patients trust the staff46
- Inspection rating (Good)50
- Health checks and screening done12
- Meets NHS clinical targets17
- Children vaccinated on time6
What patients say
106 patients answered the 2026 NHS survey about this surgery.
55%
find the phone easy
below the England average (57%)
64%
say their experience is good
well below the England average (77%)
-12
change since last year
2025: 76% · 2026: 64%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 55% | 57% | 64% |
| Easy to contact via website | 45% | 58% | 49% |
| Easy to contact via NHS App | 44% | 54% | 54% |
| Reception staff helpful | 73% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 42% |
| Sees preferred clinician | 29% | 42% | 47% |
| What happened when they got in touch | |||
| Knew what would happen next | 66% | 84% | 80% |
| Next steps within 2 days | 89% | 93% | 92% |
| Good experience of contacting | 51% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 45% | 57% | 57% |
| Waiting time was about right | 35% | 69% | 78% |
| Remote appointment | 49% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 79% | 87% | 92% |
| Treated with care and concern | 76% | 86% | 91% |
| Considered mental wellbeing | 72% | 75% | 78% |
| Had all the information needed | 89% | 92% | 98% |
| Confidence and trust | 93% | 93% | 96% |
| Involved in decisions | 85% | 92% | 93% |
| Needs were met | 76% | 90% | 91% |
| Overall | |||
| Overall experience good | 64% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 82% |
| Supported by local services | 50% | 70% | 54% |
| Discussed managing condition | 56% | 43% | 37% |
| Agreed a care plan | 70% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 16 November 2023. Bank holidays may differ.
- Address
- Jubilee Crescent, Radford, Coventry, CV6 3FA
- Phone
- 024 7659 6060
- [email protected]
- Website
- www.coventrygp.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Coventry Central PCN (a group of local surgeries that share services)
- NHS code
- M86624 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Sihota (Broad St.)
- Broad Street Health Centre, Broad Street, Coventry, CV6 5BG · 02476682486
Access and facilities
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 13 March 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.4% | 15.2% |
| Diabetes | 9.8% | 7.9% |
| Asthma | 5.0% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.0% | 3.0% |
| Depression | 15.1% | 14.3% |
| Obesity | 16.7% | 13.9% |
| Smoking | 14.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 53% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 66% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Coventry GP Group of Practicesthis surgery | – | 6 | 55% | 64% | Yes |
| Engleton House SurgeryCoventry, CV6 3HZ | 0.6 miles | 83 | 77% | 92% | Yes |
| Alliance Teaching PracticesCoventry, CV6 5AR | 0.7 miles | 9 | 40% | 61% | Yes |
| Park Leys Medical PracticeCoventry, CV6 2FL | 0.7 miles | 69 | 74% | 78% | Yes |
| Springfield Medical PracticeCoventry, CV6 2FL | 0.7 miles | 30 | 45% | 76% | Yes |
| The Gables MedicentreCoventry, CV6 4DD | 0.8 miles | 21 | 52% | 67% | Yes |
| Edgwick Medical CentreCoventry, CV6 5LL | 0.8 miles | 8 | 52% | 59% | Yes |
| Moseley Avenue SurgeryCoventry, CV6 1HS | 0.9 miles | 38 | 58% | 77% | Yes |
| Central Medical CentreCoventry, CV6 5DF | 0.9 miles | 58 | 88% | 83% | Yes |
| George Eliot Medical CentreCoventry, CV1 4JH | 0.9 miles | 72 | 74% | 89% | Yes |
Engleton House Surgery is 0.6 miles away, scores 83 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Coventry GP Group of Practices taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Coventry GP Group of Practices was taking on new patients. You can register online through the NHS website or call the surgery on 024 7659 6060.
How do patients rate Coventry GP Group of Practices?
In the 2026 NHS GP Patient Survey, 64% of patients at Coventry GP Group of Practices said their overall experience was good. The England average is 77%. 55% found it easy to get through by phone (England 57%). Its GPScore is 6 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Coventry GP Group of Practices?
The Care Quality Commission, which inspects GP surgeries in England, rated Coventry GP Group of Practices as Good at its last published inspection (report published 13 March 2020).
What are the opening times of Coventry GP Group of Practices?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 16 November 2023. Bank holidays may differ.
How do I contact Coventry GP Group of Practices?
Call 024 7659 6060 or visit its website, www.coventrygp.com. You can also book and order repeat prescriptions in the NHS App. The address is Jubilee Crescent, Radford, Coventry, CV6 3FA.
Does Coventry GP Group of Practices have a branch surgery?
Yes. Coventry GP Group of Practices also runs Dr Sihota (Broad St.) (Broad Street Health Centre, Broad Street, Coventry, CV6 5BG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Coventry GP Group of Practices?
Around 12,763 patients are registered (January 2025). The surgery is part of Coventry Central PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.