GP surgery in Coventry
Park Leys Medical Practice
Keresley Green Medical Centre, Bennetts Road South, Coventry, CV6 2FL
Scores 69 out of 100, good for a GP surgery in England. 78% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 80
- Easy to get through on the phone73
- Easy to contact online54
- Good experience of getting in touch61
- Did not wait too long for the appointment96
Quality of care 52
- Patients rate the surgery as good47
- Patients got what they needed57
- Doctors and nurses listen44
- Patients trust the staff90
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets29
- Children vaccinated on time26
What patients say
98 patients answered the 2026 NHS survey about this surgery.
74%
find the phone easy
well above the England average (57%)
78%
say their experience is good
about the England average (77%)
-9
change since last year
2025: 87% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 74% | 57% | 71% |
| Easy to contact via website | 60% | 58% | 47% |
| Easy to contact via NHS App | 56% | 54% | 63% |
| Reception staff helpful | 95% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 34% |
| Sees preferred clinician | 27% | 42% | 33% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 89% |
| Next steps within 2 days | 99% | 93% | 95% |
| Good experience of contacting | 79% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 51% | 57% | 51% |
| Waiting time was about right | 92% | 69% | 82% |
| Remote appointment | 32% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 93% |
| Treated with care and concern | 87% | 86% | 92% |
| Considered mental wellbeing | 81% | 75% | 76% |
| Had all the information needed | 94% | 92% | 97% |
| Confidence and trust | 98% | 93% | 97% |
| Involved in decisions | 94% | 92% | 97% |
| Needs were met | 92% | 90% | 98% |
| Overall | |||
| Overall experience good | 78% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 68% |
| Supported by local services | 58% | 70% | 58% |
| Discussed managing condition | 51% | 43% | 40% |
| Agreed a care plan | 36% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 98 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 8pm |
| Tuesday | 8:30am to 8pm |
| Wednesday | 8:30am to 8pm |
| Thursday | 8:30am to 8pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 November 2018. Bank holidays may differ.
- Address
- Keresley Green Medical Centre, Bennetts Road South, Coventry, CV6 2FL
- Phone
- 024 7633 2636
- [email protected]
- Website
- www.parkleysmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Coventry North PCN (a group of local surgeries that share services)
- NHS code
- M84012 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Park Leys Medical Practice
- The Surgery, Coventry Road, Coventry, CV7 8EQ
- Park Leys Medical Practice
- Bennetts Road North, Keresley End, Coventry, CV7 8LA
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 8.2% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 16.7% | 14.3% |
| Obesity | 13.0% | 13.9% |
| Smoking | 12.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 77% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Park Leys Medical Practicethis surgery | – | 69 | 74% | 78% | Yes |
| Springfield Medical PracticeCoventry, CV6 2FL | under 0.1 miles | 30 | 45% | 76% | Yes |
| Coventry GP Group of PracticesCoventry, CV6 3FA | 0.7 miles | 6 | 55% | 64% | Yes |
| The Gables MedicentreCoventry, CV6 4DD | 1.0 miles | 21 | 52% | 67% | Yes |
| Engleton House SurgeryCoventry, CV6 3HZ | 1.1 miles | 83 | 77% | 92% | Yes |
| Holbrooks Health TeamCoventry, CV6 4HN | 1.1 miles | 17 | 55% | 61% | Yes |
| Moseley Avenue SurgeryCoventry, CV6 1HS | 1.3 miles | 38 | 58% | 77% | Yes |
| Alliance Teaching PracticesCoventry, CV6 5AR | 1.4 miles | 9 | 40% | 61% | Yes |
| Edgwick Medical CentreCoventry, CV6 5LL | 1.4 miles | 8 | 52% | 59% | Yes |
| Central Medical CentreCoventry, CV6 5DF | 1.6 miles | 58 | 88% | 83% | Yes |
Engleton House Surgery is 1.1 miles away, scores 83 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Park Leys Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Park Leys Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 024 7633 2636.
How do patients rate Park Leys Medical Practice?
In the 2026 NHS GP Patient Survey, 78% of patients at Park Leys Medical Practice said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 69 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Park Leys Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Park Leys Medical Practice as Good at its last published inspection (report published 8 February 2024).
What are the opening times of Park Leys Medical Practice?
Reception is open Monday 8:30am to 8pm, Tuesday 8:30am to 8pm, Wednesday 8:30am to 8pm, Thursday 8:30am to 8pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 November 2018. Bank holidays may differ.
How do I contact Park Leys Medical Practice?
Call 024 7633 2636 or visit its website, www.parkleysmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Keresley Green Medical Centre, Bennetts Road South, Coventry, CV6 2FL.
Does Park Leys Medical Practice have a branch surgery?
Yes. Park Leys Medical Practice also runs Park Leys Medical Practice (The Surgery, Coventry Road, Coventry, CV7 8EQ) and Park Leys Medical Practice (Bennetts Road North, Keresley End, Coventry, CV7 8LA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Park Leys Medical Practice?
Around 16,701 patients are registered (January 2025). The surgery is part of Coventry North PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.