GP surgery in Wiltshire
Cricklade Surgery
113 High Street, Cricklade, Swindon, SN6 6AE
Scores 77 out of 100, good for a GP surgery in England. 89% of patients say their experience is good and 84% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Inadequate in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 82
- Easy to get through on the phone88
- Easy to contact online55
- Good experience of getting in touch92
- Did not wait too long for the appointment56
Quality of care 67
- Patients rate the surgery as good82
- Patients got what they needed46
- Doctors and nurses listen52
- Patients trust the staff44
- Inspection rating (Inadequate)0
- Health checks and screening done99
- Meets NHS clinical targets88
- Children vaccinated on time86
What patients say
109 patients answered the 2026 NHS survey about this surgery.
84%
find the phone easy
well above the England average (57%)
89%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 88% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 84% | 57% | 84% |
| Easy to contact via website | 60% | 58% | 56% |
| Easy to contact via NHS App | 78% | 54% | 60% |
| Reception staff helpful | 95% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 38% |
| Sees preferred clinician | 53% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 92% |
| Next steps within 2 days | 98% | 93% | 98% |
| Good experience of contacting | 91% | 73% | 90% |
| The appointment | |||
| Offered a choice of time or day | 69% | 57% | 67% |
| Waiting time was about right | 74% | 69% | 76% |
| Remote appointment | 25% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 89% |
| Treated with care and concern | 88% | 86% | 91% |
| Considered mental wellbeing | 77% | 75% | 76% |
| Had all the information needed | 92% | 92% | 96% |
| Confidence and trust | 93% | 93% | 93% |
| Involved in decisions | 92% | 92% | 94% |
| Needs were met | 91% | 90% | 91% |
| Overall | |||
| Overall experience good | 89% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 91% | 79% | 85% |
| Supported by local services | 75% | 70% | 78% |
| Discussed managing condition | 54% | 43% | 49% |
| Agreed a care plan | 43% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 7pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 7pm |
| Thursday | 8:30am to 7pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 30 March 2017. Bank holidays may differ.
- Address
- 113 High Street, Cricklade, Swindon, SN6 6AE
- Phone
- 01793 750645
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Wilts Border PCN (a group of local surgeries that share services)
- NHS code
- J83609 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Surgery Ashton Keynes
- Village Hall, Ashton Keynes Village Hall, Ashton Keynes, Swindon, SN6 6NT
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Inadequate |
| Is it effective? | Requires improvement |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Inadequate |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.4% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 8.1% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 12.1% | 14.3% |
| Obesity | 10.2% | 13.9% |
| Smoking | 9.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 85% | 67% |
| Cervical screening, women 50-64 | 85% | 75% |
| Blood pressure controlled (hypertension, under 80) | 83% | 68% |
| Blood pressure checked in last 5 years (45+) | 93% | 87% |
| Diabetes: blood pressure on target | 88% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 92% | 78% |
| Asthma: annual review | 86% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Cricklade Surgerythis surgery | – | 77 | 84% | 89% | Yes |
| Purton SurgerySwindon, SN5 4BD | 3.9 miles | 86 | 75% | 90% | Yes |
| North Swindon PracticeSwindon, SN25 1QQ | 3.9 miles | 20 | 51% | 69% | Yes |
| Abbey Meads Medical PracticeSwindon, SN25 4YZ | 4.0 miles | 34 | 52% | 75% | Yes |
| Ridge Green Medical PracticeSwindon, SN5 5PX | 5.1 miles | 54 | 61% | 74% | Yes |
| Hawthorn Medical CentreSwindon, SN2 1UU | 5.5 miles | 3 | 30% | 56% | Yes |
| Hilary Cottage SurgeryFairford, GL7 4BQ | 5.8 miles | 31 | 49% | 67% | Yes |
| Ashington House SurgerySwindon, SN5 7XY | 5.9 miles | 14 | 27% | 69% | Yes |
| Merchiston SurgerySwindon, SN3 4BF | 5.9 miles | 7 | 21% | 64% | Yes |
| Westrop Medical PracticeSwindon, SN6 7DN | 6.1 miles | 56 | 76% | 78% | Yes |
Common questions
Is Cricklade Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Cricklade Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01793 750645.
How do patients rate Cricklade Surgery?
In the 2026 NHS GP Patient Survey, 89% of patients at Cricklade Surgery said their overall experience was good. The England average is 77%. 84% found it easy to get through by phone (England 57%). Its GPScore is 77 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Cricklade Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Cricklade Surgery as Inadequate at its last published inspection (report published 12 March 2026).
What are the opening times of Cricklade Surgery?
Reception is open Monday 8:30am to 7pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 7pm, Thursday 8:30am to 7pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 30 March 2017. Bank holidays may differ.
How do I contact Cricklade Surgery?
Call 01793 750645. You can also book and order repeat prescriptions in the NHS App. The address is 113 High Street, Cricklade, Swindon, SN6 6AE.
Does Cricklade Surgery have a branch surgery?
Yes. Cricklade Surgery also runs The Surgery Ashton Keynes (Village Hall, Ashton Keynes Village Hall, Ashton Keynes, Swindon, SN6 6NT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Cricklade Surgery?
Around 3,461 patients are registered (January 2025). The surgery is part of North Wilts Border PCN, a group of local surgeries that share staff and services, in the Bath and North East Somerset, Swindon and Wiltshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.