GP surgery in Didcot
Didcot Health Centre Practice
Britwell Road, Didcot, OX11 7JH
Scores 28 out of 100, below average for a GP surgery in England. 71% of patients say their experience is good and 28% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone4
- Easy to contact online5
- Good experience of getting in touch22
- Did not wait too long for the appointment76
Quality of care 34
- Patients rate the surgery as good23
- Patients got what they needed29
- Doctors and nurses listen53
- Patients trust the staff58
- Inspection rating (Good)50
- Health checks and screening done22
- Meets NHS clinical targets85
- Children vaccinated on time78
What patients say
114 patients answered the 2026 NHS survey about this surgery.
28%
find the phone easy
well below the England average (57%)
71%
say their experience is good
below the England average (77%)
+12
change since last year
2025: 58% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 28% | 57% | 21% |
| Easy to contact via website | 30% | 58% | 16% |
| Easy to contact via NHS App | 31% | 54% | 16% |
| Reception staff helpful | 78% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 35% | 31% | 29% |
| Sees preferred clinician | 36% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 81% |
| Next steps within 2 days | 93% | 93% | 98% |
| Good experience of contacting | 65% | 73% | 48% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 33% |
| Waiting time was about right | 81% | 69% | 73% |
| Remote appointment | 49% | 26% | 62% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 80% |
| Treated with care and concern | 86% | 86% | 81% |
| Considered mental wellbeing | 74% | 75% | 71% |
| Had all the information needed | 90% | 92% | 95% |
| Confidence and trust | 94% | 93% | 89% |
| Involved in decisions | 88% | 92% | 91% |
| Needs were met | 88% | 90% | 90% |
| Overall | |||
| Overall experience good | 71% | 77% | 58% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 66% |
| Supported by local services | 69% | 70% | 73% |
| Discussed managing condition | 45% | 43% | 31% |
| Agreed a care plan | 29% | 46% | 47% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 7:50pm |
| Tuesday | 8am to 1pm 2pm to 6:30pm |
| Wednesday | 8am to 1pm 2pm to 7:50pm |
| Thursday | 8am to 1pm 2pm to 6:30pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 November 2025. Bank holidays may differ.
- Address
- Britwell Road, Didcot, OX11 7JH
- Phone
- 01235 512288
- [email protected]
- Website
- www.didcothealthcentre.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Didcot PCN (a group of local surgeries that share services)
- NHS code
- K84002 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 7 April 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.9% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 6.1% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 17.9% | 14.3% |
| Obesity | 12.9% | 13.9% |
| Smoking | 13.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 83% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 71% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Didcot Health Centre Practicethis surgery | – | 28 | 28% | 71% | Yes |
| Woodlands Medical CentreDidcot, OX11 0BB | 0.5 miles | 17 | 29% | 63% | Yes |
| Oak Tree Health CentreDidcot, OX11 7GD | 0.7 miles | 20 | 35% | 66% | Yes |
| Clifton Hampden SurgeryAbingdon, OX14 3EL | 3.9 miles | 64 | 72% | 79% | Yes |
| The Abingdon SurgeryAbingdon, OX14 3LB | 4.8 miles | 86 | 79% | 90% | Yes |
| Malthouse SurgeryAbingdon, OX14 3JY | 4.8 miles | 62 | 55% | 84% | Yes |
| Marcham RD Family Health CentreAbingdon, OX14 1BT | 5.0 miles | 43 | 53% | 75% | Yes |
| Berinsfield Health CentreWallingford, OX10 7NE | 5.0 miles | 99 | 96% | 99% | Yes |
| Wallingford Medical PracticeWallingford, OX10 9DU | 5.2 miles | 91 | 72% | 92% | Yes |
| Long Furlong Medical CentreAbingdon, OX14 1XR | 5.8 miles | 39 | 58% | 71% | Yes |
Clifton Hampden Surgery is 3.9 miles away, scores 64 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Didcot Health Centre Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Didcot Health Centre Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01235 512288.
How do patients rate Didcot Health Centre Practice?
In the 2026 NHS GP Patient Survey, 71% of patients at Didcot Health Centre Practice said their overall experience was good. The England average is 77%. 28% found it easy to get through by phone (England 57%). Its GPScore is 28 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Didcot Health Centre Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Didcot Health Centre Practice as Good at its last published inspection (report published 7 April 2017).
What are the opening times of Didcot Health Centre Practice?
Reception is open Monday 8am to 1pm 2pm to 7:50pm, Tuesday 8am to 1pm 2pm to 6:30pm, Wednesday 8am to 1pm 2pm to 7:50pm, Thursday 8am to 1pm 2pm to 6:30pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 November 2025. Bank holidays may differ.
How do I contact Didcot Health Centre Practice?
Call 01235 512288 or visit its website, www.didcothealthcentre.com. You can also book and order repeat prescriptions in the NHS App. The address is Britwell Road, Didcot, OX11 7JH.
How many patients are registered at Didcot Health Centre Practice?
Around 19,340 patients are registered (January 2025). The surgery is part of Didcot PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.