GP surgery in Abingdon-on-Thames
Marcham RD Family Health Centre
Marcham Road, Abingdon, OX14 1BT
Scores 43 out of 100, average for a GP surgery in England. 75% of patients say their experience is good and 53% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 44
- Easy to get through on the phone34
- Easy to contact online31
- Good experience of getting in touch25
- Did not wait too long for the appointment82
Quality of care 42
- Patients rate the surgery as good36
- Patients got what they needed42
- Doctors and nurses listen34
- Patients trust the staff51
- Inspection rating (Good)50
- Health checks and screening done44
- Meets NHS clinical targets60
- Children vaccinated on time96
What patients say
114 patients answered the 2026 NHS survey about this surgery.
53%
find the phone easy
below the England average (57%)
75%
say their experience is good
about the England average (77%)
-3
change since last year
2025: 78% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 53% | 57% | 50% |
| Easy to contact via website | 50% | 58% | 47% |
| Easy to contact via NHS App | 44% | 54% | 48% |
| Reception staff helpful | 80% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 39% |
| Sees preferred clinician | 39% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 92% |
| Next steps within 2 days | 100% | 93% | 98% |
| Good experience of contacting | 66% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 62% |
| Waiting time was about right | 83% | 69% | 80% |
| Remote appointment | 28% | 26% | 34% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 89% |
| Treated with care and concern | 84% | 86% | 88% |
| Considered mental wellbeing | 73% | 75% | 81% |
| Had all the information needed | 95% | 92% | 93% |
| Confidence and trust | 94% | 93% | 95% |
| Involved in decisions | 90% | 92% | 90% |
| Needs were met | 90% | 90% | 95% |
| Overall | |||
| Overall experience good | 75% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 79% |
| Supported by local services | 56% | 70% | 73% |
| Discussed managing condition | 32% | 43% | 47% |
| Agreed a care plan | 34% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:40am to 1pm 2pm to 6pm |
| Tuesday | 8:40am to 1pm 2pm to 6pm |
| Wednesday | 8:40am to 1pm 2pm to 6pm |
| Thursday | 8:30am to 1pm 2pm to 6pm |
| Friday | 8:40am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 June 2012. Bank holidays may differ.
- Address
- Marcham Road, Abingdon, OX14 1BT
- Phone
- 01235 522602
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Abingdon and District PCN (a group of local surgeries that share services)
- NHS code
- K84041 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 13 January 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.2% | 15.2% |
| Diabetes | 6.5% | 7.9% |
| Asthma | 6.1% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 16.1% | 14.3% |
| Obesity | 12.1% | 13.9% |
| Smoking | 9.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Marcham RD Family Health Centrethis surgery | – | 43 | 53% | 75% | Yes |
| Malthouse SurgeryAbingdon, OX14 3JY | 0.9 miles | 62 | 55% | 84% | Yes |
| The Abingdon SurgeryAbingdon, OX14 3LB | 0.9 miles | 86 | 79% | 90% | Yes |
| Long Furlong Medical CentreAbingdon, OX14 1XR | 1.8 miles | 39 | 58% | 71% | Yes |
| Clifton Hampden SurgeryAbingdon, OX14 3EL | 4.1 miles | 64 | 72% | 79% | Yes |
| Oak Tree Health CentreDidcot, OX11 7GD | 4.6 miles | 20 | 35% | 66% | Yes |
| Woodlands Medical CentreDidcot, OX11 0BB | 4.9 miles | 17 | 29% | 63% | Yes |
| Didcot Health Centre PracticeDidcot, OX11 7JH | 5.0 miles | 28 | 28% | 71% | Yes |
| Berinsfield Health CentreWallingford, OX10 7NE | 5.4 miles | 99 | 96% | 99% | Yes |
| Donnington Medical PartnershipOxford, OX4 4DH | 5.5 miles | 40 | 70% | 78% | Yes |
Malthouse Surgery is 0.9 miles away, scores 62 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Marcham RD Family Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Marcham RD Family Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01235 522602.
How do patients rate Marcham RD Family Health Centre?
In the 2026 NHS GP Patient Survey, 75% of patients at Marcham RD Family Health Centre said their overall experience was good. The England average is 77%. 53% found it easy to get through by phone (England 57%). Its GPScore is 43 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Marcham RD Family Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Marcham RD Family Health Centre as Good at its last published inspection (report published 13 January 2017).
What are the opening times of Marcham RD Family Health Centre?
Reception is open Monday 8:40am to 1pm 2pm to 6pm, Tuesday 8:40am to 1pm 2pm to 6pm, Wednesday 8:40am to 1pm 2pm to 6pm, Thursday 8:30am to 1pm 2pm to 6pm, Friday 8:40am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 June 2012. Bank holidays may differ.
How do I contact Marcham RD Family Health Centre?
Call 01235 522602. You can also book and order repeat prescriptions in the NHS App. The address is Marcham Road, Abingdon, OX14 1BT.
How many patients are registered at Marcham RD Family Health Centre?
Around 14,475 patients are registered (January 2025). The surgery is part of Abingdon and District PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.