GP surgery in Westmorland and Furness
Duddon Valley Medical Practice
Askam Surgery, 2 Parklands Drive, Askam-in-Furness, LA16 7JP
Scores 81 out of 100, excellent for a GP surgery in England. 85% of patients say their experience is good and 79% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 78
- Easy to get through on the phone81
- Easy to contact online64
- Good experience of getting in touch76
- Did not wait too long for the appointment65
Quality of care 81
- Patients rate the surgery as good69
- Patients got what they needed76
- Doctors and nurses listen73
- Patients trust the staff58
- Inspection rating (Good)50
- Health checks and screening done98
- Meets NHS clinical targets46
- Children vaccinated on time95
What patients say
115 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
85%
say their experience is good
above the England average (77%)
-10
change since last year
2025: 94% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 86% |
| Easy to contact via website | 64% | 58% | 55% |
| Easy to contact via NHS App | 72% | 54% | 79% |
| Reception staff helpful | 95% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 36% |
| Sees preferred clinician | 54% | 42% | 59% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 85% |
| Next steps within 2 days | 98% | 93% | 96% |
| Good experience of contacting | 84% | 73% | 91% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 56% |
| Waiting time was about right | 76% | 69% | 81% |
| Remote appointment | 26% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 93% |
| Treated with care and concern | 88% | 86% | 93% |
| Considered mental wellbeing | 78% | 75% | 75% |
| Had all the information needed | 93% | 92% | 91% |
| Confidence and trust | 94% | 93% | 95% |
| Involved in decisions | 95% | 92% | 94% |
| Needs were met | 95% | 90% | 93% |
| Overall | |||
| Overall experience good | 85% | 77% | 94% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 89% |
| Supported by local services | 86% | 70% | 84% |
| Discussed managing condition | 42% | 43% | 52% |
| Agreed a care plan | 46% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 August 2026. Bank holidays may differ.
- Address
- Askam Surgery, 2 Parklands Drive, Askam-in-Furness, LA16 7JP
- Phone
- 01229 260290
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Mid Furness PCN (a group of local surgeries that share services)
- NHS code
- A82651 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr NL Hall & Dr La Wilson
- Broughton Surgery, C/O the Victory Hall, Broughton-in-Furness, LA20 6HN
- The Surgery
- Foxfield Road, Broughton-in-Furness, LA20 6EZ
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Off-site car parking nearby
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Train station nearby
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 16 August 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.3% | 15.2% |
| Diabetes | 7.1% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 16.3% | 13.9% |
| Smoking | 7.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 81% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 92% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 81% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Duddon Valley Medical Practicethis surgery | – | 81 | 79% | 85% | Yes |
| Dalton SurgeryDalton-in-Furness, LA15 8AB | 2.3 miles | 36 | 37% | 82% | Yes |
| Waterloo House SurgeryMillom, LA18 4BY | 2.9 miles | 74 | 72% | 86% | Yes |
| Norwood Medical CentreBarrow-in-Furness, LA14 5ES | 4.5 miles | 23 | 40% | 66% | Yes |
| The Family PracticeBarrow-in-Furness, LA14 5SL | 4.7 miles | 28 | 67% | 62% | Yes |
| Ulverston Community Health CentreUlverston, LA12 7BT | 4.7 miles | 70 | 75% | 89% | Yes |
| Ulverston Medical PracticeUlverston, LA12 7BT | 4.7 miles | 77 | 66% | 83% | Yes |
| Bridgegate Medical CentreBarrow-in-Furness, LA13 9SH | 4.8 miles | 23 | 59% | 73% | Yes |
| Duke Street SurgeryBarrow-in-Furness, LA14 1LF | 5.1 miles | 39 | 64% | 77% | Yes |
| Abbey Road SurgeryBarrow-in-Furness, LA14 2LB | 5.1 miles | 90 | 89% | 88% | Yes |
Common questions
Is Duddon Valley Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Duddon Valley Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01229 260290.
How do patients rate Duddon Valley Medical Practice?
In the 2026 NHS GP Patient Survey, 85% of patients at Duddon Valley Medical Practice said their overall experience was good. The England average is 77%. 79% found it easy to get through by phone (England 57%). Its GPScore is 81 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Duddon Valley Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Duddon Valley Medical Practice as Good at its last published inspection (report published 16 August 2017).
What are the opening times of Duddon Valley Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 August 2026. Bank holidays may differ.
How do I contact Duddon Valley Medical Practice?
Call 01229 260290. You can also book and order repeat prescriptions in the NHS App. The address is Askam Surgery, 2 Parklands Drive, Askam-in-Furness, LA16 7JP.
Does Duddon Valley Medical Practice have a branch surgery?
Yes. Duddon Valley Medical Practice also runs Dr NL Hall & Dr La Wilson (Broughton Surgery, C/O the Victory Hall, Broughton-in-Furness, LA20 6HN) and The Surgery (Foxfield Road, Broughton-in-Furness, LA20 6EZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Duddon Valley Medical Practice?
Around 4,965 patients are registered (January 2025). The surgery is part of Mid Furness PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.