GP surgery in Skipton
Dyneley House Surgery
Newmarket Street, Skipton, BD23 2HZ
Scores 54 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 53% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 44
- Easy to get through on the phone34
- Easy to contact online94
- Good experience of getting in touch43
- Did not wait too long for the appointment44
Quality of care 65
- Patients rate the surgery as good50
- Patients got what they needed91
- Doctors and nurses listen45
- Patients trust the staff11
- Inspection rating (Outstanding)98
- Health checks and screening done37
- Meets NHS clinical targets54
- Children vaccinated on time66
What patients say
104 patients answered the 2026 NHS survey about this surgery.
53%
find the phone easy
below the England average (57%)
79%
say their experience is good
above the England average (77%)
-5
change since last year
2025: 84% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 53% | 57% | 58% |
| Easy to contact via website | 82% | 58% | 61% |
| Easy to contact via NHS App | 56% | 54% | 51% |
| Reception staff helpful | 89% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 24% |
| Sees preferred clinician | 15% | 42% | 20% |
| What happened when they got in touch | |||
| Knew what would happen next | 94% | 84% | 92% |
| Next steps within 2 days | 96% | 93% | 93% |
| Good experience of contacting | 73% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 65% |
| Waiting time was about right | 70% | 69% | 79% |
| Remote appointment | 23% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 83% |
| Treated with care and concern | 81% | 86% | 85% |
| Considered mental wellbeing | 62% | 75% | 69% |
| Had all the information needed | 88% | 92% | 94% |
| Confidence and trust | 87% | 93% | 94% |
| Involved in decisions | 97% | 92% | 95% |
| Needs were met | 97% | 90% | 93% |
| Overall | |||
| Overall experience good | 79% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 78% |
| Supported by local services | 75% | 70% | 66% |
| Discussed managing condition | 33% | 43% | 49% |
| Agreed a care plan | 45% | 46% | 20% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm 6:30pm to 8pm |
| Thursday | 8am to 6pm 6:30pm to 8pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 May 2023. Bank holidays may differ.
- Address
- Newmarket Street, Skipton, BD23 2HZ
- Phone
- 01756 799311
- Website
- www.dyneleyhousesurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Waca PCN (a group of local surgeries that share services)
- NHS code
- B82053 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 6 September 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Outstanding |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.0% | 15.2% |
| Diabetes | 8.2% | 7.9% |
| Asthma | 8.1% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 15.7% | 14.3% |
| Obesity | 13.7% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 62% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dyneley House Surgerythis surgery | – | 54 | 53% | 79% | Yes |
| Addingham SurgeryIlkley, LS29 0LZ | 5.5 miles | 93 | 92% | 92% | Yes |
| The Pendle Medical PartnershipBarnoldswick, BB18 6QT | 6.1 miles | 4 | 28% | 59% | Yes |
| Ling House Medical CentreKeighley, BD21 2JH | 7.6 miles | 9 | 32% | 71% | Yes |
| Barnoldswick Medical CentreBarnoldswick, BB18 5BG | 7.6 miles | 30 | 51% | 77% | Yes |
| I G MedicalIlkley, LS29 8TH | 8.5 miles | 70 | 55% | 84% | Yes |
| Ilkley & Wharfedale Medical PracticeIlkley, LS29 8TQ | 8.5 miles | 71 | 90% | 83% | Yes |
| Modality Partnership (Awc)Keighley, BD22 8DH | 9.2 miles | 21 | 19% | 66% | Yes |
| Harambee SurgeryColne, BB8 8QU | 9.3 miles | 66 | 94% | 80% | Yes |
| The Richmond Hill PracticeColne, BB8 0JZ | 9.4 miles | 3 | 26% | 59% | Yes |
Addingham Surgery is 5.5 miles away, scores 93 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Dyneley House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dyneley House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01756 799311.
How do patients rate Dyneley House Surgery?
In the 2026 NHS GP Patient Survey, 79% of patients at Dyneley House Surgery said their overall experience was good. The England average is 77%. 53% found it easy to get through by phone (England 57%). Its GPScore is 54 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Dyneley House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Dyneley House Surgery as Outstanding at its last published inspection (report published 6 September 2016).
What are the opening times of Dyneley House Surgery?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm 6:30pm to 8pm, Thursday 8am to 6pm 6:30pm to 8pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 May 2023. Bank holidays may differ.
How do I contact Dyneley House Surgery?
Call 01756 799311 or visit its website, www.dyneleyhousesurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Newmarket Street, Skipton, BD23 2HZ.
How many patients are registered at Dyneley House Surgery?
Around 15,234 patients are registered (January 2025). The surgery is part of Waca PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.