GP surgery in Havant
Emsworth Surgery
North Street House, 6 North Street, Emsworth, PO10 7DD
Scores 70 out of 100, good for a GP surgery in England. 89% of patients say their experience is good and 56% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 66
- Easy to get through on the phone40
- Easy to contact online60
- Good experience of getting in touch71
- Did not wait too long for the appointment79
Quality of care 72
- Patients rate the surgery as good83
- Patients got what they needed84
- Doctors and nurses listen76
- Patients trust the staff63
- Inspection rating (Requires improvement)2
- Health checks and screening done51
- Meets NHS clinical targets69
- Children vaccinated on time60
What patients say
114 patients answered the 2026 NHS survey about this surgery.
56%
find the phone easy
about the England average (57%)
89%
say their experience is good
well above the England average (77%)
+7
change since last year
2025: 81% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 56% | 57% | 60% |
| Easy to contact via website | 62% | 58% | 60% |
| Easy to contact via NHS App | 64% | 54% | 43% |
| Reception staff helpful | 90% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 32% |
| Sees preferred clinician | 52% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 87% |
| Next steps within 2 days | 89% | 93% | 95% |
| Good experience of contacting | 82% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 39% |
| Waiting time was about right | 82% | 69% | 79% |
| Remote appointment | 30% | 26% | 31% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 89% |
| Treated with care and concern | 92% | 86% | 90% |
| Considered mental wellbeing | 80% | 75% | 68% |
| Had all the information needed | 90% | 92% | 97% |
| Confidence and trust | 95% | 93% | 91% |
| Involved in decisions | 97% | 92% | 90% |
| Needs were met | 96% | 90% | 91% |
| Overall | |||
| Overall experience good | 89% | 77% | 81% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 92% |
| Supported by local services | 84% | 70% | 77% |
| Discussed managing condition | 47% | 43% | 27% |
| Agreed a care plan | 26% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 October 2025. Bank holidays may differ.
- Address
- North Street House, 6 North Street, Emsworth, PO10 7DD
- Phone
- 01243 378812
- Website
- www.emsworthmedical.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Hayling Island & Emsworth PCN (a group of local surgeries that share services)
- NHS code
- J82009 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Tibbs & Partners
- The George & Dragon Surgery, The Square, Westbourne, Emsworth, PO10 8UE · 0844 4778723
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Requires improvement
overall, from the inspection published 6 January 2026
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.6% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.9% | 3.0% |
| Depression | 9.9% | 14.3% |
| Obesity | 11.8% | 13.9% |
| Smoking | 8.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Emsworth Surgerythis surgery | – | 70 | 56% | 89% | Yes |
| Southbourne SurgeryEmsworth, PO10 8JH | 1.5 miles | 11 | 22% | 67% | Yes |
| Homewell Curlew PracticeHavant, PO9 2AQ | 2.0 miles | 45 | 57% | 79% | Yes |
| The Bosmere Medical PracticeHavant, PO9 1DQ | 2.3 miles | 56 | 52% | 83% | Yes |
| Blossom HealthHavant, PO9 3HN | 2.9 miles | 24 | 66% | 74% | Yes |
| Rowlands Castle SurgeryRowland's Castle, PO9 6BN | 3.1 miles | 92 | 89% | 95% | Yes |
| The Elms PracticeHayling Island, PO11 9AP | 4.4 miles | 40 | 72% | 72% | Yes |
| Waterside Medical PracticeHayling Island, PO11 9AP | 4.4 miles | 75 | 65% | 88% | Yes |
| The Drayton SurgeryPortsmouth, PO6 1PA | 4.7 miles | 57 | 65% | 72% | Yes |
| Oaks HealthcareWaterlooville, PO8 8DL | 4.7 miles | 6 | 22% | 56% | Yes |
Rowlands Castle Surgery is 3.1 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Emsworth Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Emsworth Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01243 378812.
How do patients rate Emsworth Surgery?
In the 2026 NHS GP Patient Survey, 89% of patients at Emsworth Surgery said their overall experience was good. The England average is 77%. 56% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Emsworth Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Emsworth Surgery as Requires improvement at its last published inspection (report published 6 January 2026).
What are the opening times of Emsworth Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 October 2025. Bank holidays may differ.
How do I contact Emsworth Surgery?
Call 01243 378812 or visit its website, www.emsworthmedical.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is North Street House, 6 North Street, Emsworth, PO10 7DD.
Does Emsworth Surgery have a branch surgery?
Yes. Emsworth Surgery also runs Dr Tibbs & Partners (The George & Dragon Surgery, The Square, Westbourne, Emsworth, PO10 8UE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Emsworth Surgery?
Around 15,333 patients are registered (January 2025). The surgery is part of Hayling Island & Emsworth PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.