GP surgery in North Yorkshire
Esk Valley Medical Practice
Briar Hill, Danby, Whitby, YO21 2PA
Scores 96 out of 100, excellent for a GP surgery in England. 96% of patients say their experience is good and 92% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 97
- Easy to get through on the phone96
- Easy to contact online98
- Good experience of getting in touch96
- Did not wait too long for the appointment88
Quality of care 92
- Patients rate the surgery as good98
- Patients got what they needed95
- Doctors and nurses listen92
- Patients trust the staff93
- Inspection rating (Good)50
- Health checks and screening done40
- Meets NHS clinical targets46
- Children vaccinated on time55
What patients say
127 patients answered the 2026 NHS survey about this surgery.
92%
find the phone easy
well above the England average (57%)
96%
say their experience is good
well above the England average (77%)
+9
change since last year
2025: 87% · 2026: 96%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 92% | 57% | 89% |
| Easy to contact via website | 87% | 58% | 64% |
| Easy to contact via NHS App | 93% | 54% | 63% |
| Reception staff helpful | 98% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 51% | 31% | 44% |
| Sees preferred clinician | 79% | 42% | 68% |
| What happened when they got in touch | |||
| Knew what would happen next | 96% | 84% | 95% |
| Next steps within 2 days | 99% | 93% | 98% |
| Good experience of contacting | 94% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 94% | 57% | 86% |
| Waiting time was about right | 86% | 69% | 88% |
| Remote appointment | 11% | 26% | 7% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 92% |
| Treated with care and concern | 95% | 86% | 88% |
| Considered mental wellbeing | 86% | 75% | 90% |
| Had all the information needed | 98% | 92% | 99% |
| Confidence and trust | 99% | 93% | 95% |
| Involved in decisions | 99% | 92% | 99% |
| Needs were met | 98% | 90% | 94% |
| Overall | |||
| Overall experience good | 96% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 88% |
| Supported by local services | 89% | 70% | 83% |
| Discussed managing condition | 61% | 43% | 36% |
| Agreed a care plan | 50% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 127 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 20 November 2024. Bank holidays may differ.
- Address
- Briar Hill, Danby, Whitby, YO21 2PA
- Phone
- 01287 660739
- [email protected]
- Website
- www.eskvalleymedical.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Whitby Coast & Moors PCN (a group of local surgeries that share services)
- NHS code
- B82086 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Egton Surgery
- Egton, Whitby, YO21 1TX
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.4% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 7.4% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 4.2% | 3.0% |
| Depression | 14.7% | 14.3% |
| Obesity | 12.7% | 13.9% |
| Smoking | 6.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 53% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Esk Valley Medical Practicethis surgery | – | 96 | 92% | 96% | Yes |
| Woodside SurgerySaltburn-by-the-Sea, TS13 4HW | 6.0 miles | 38 | 69% | 77% | Yes |
| Brotton SurgerySaltburn-by-the-Sea, TS12 2FF | 6.8 miles | 79 | 83% | 87% | Yes |
| Hillside PracticeSaltburn by the Sea, TS12 2TG | 7.2 miles | 20 | 38% | 73% | Yes |
| The GarthGuisborough, TS14 7DJ | 7.4 miles | 78 | 88% | 89% | Yes |
| Springwood SurgeryGuisborough, TS14 7DJ | 7.4 miles | 23 | 40% | 75% | Yes |
| Staithes SurgerySaltburn-by-the-Sea, TS13 5AY | 7.4 miles | 90 | 91% | 93% | Yes |
| Huntcliff SurgerySaltburn-by-the-Sea, TS12 1BJ | 8.3 miles | 77 | 68% | 91% | Yes |
| Great Ayton SurgeryMiddlesbrough, TS9 6BL | 9.1 miles | 99 | 96% | 97% | Yes |
| Zetland Medical PracticeRedcar, TS11 7BL | 9.6 miles | 71 | 67% | 82% | Yes |
Common questions
Is Esk Valley Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Esk Valley Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01287 660739.
How do patients rate Esk Valley Medical Practice?
In the 2026 NHS GP Patient Survey, 96% of patients at Esk Valley Medical Practice said their overall experience was good. The England average is 77%. 92% found it easy to get through by phone (England 57%). Its GPScore is 96 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Esk Valley Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Esk Valley Medical Practice as Good at its last published inspection (report published 19 June 2026).
What are the opening times of Esk Valley Medical Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 November 2024. Bank holidays may differ.
How do I contact Esk Valley Medical Practice?
Call 01287 660739 or visit its website, www.eskvalleymedical.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Briar Hill, Danby, Whitby, YO21 2PA.
Does Esk Valley Medical Practice have a branch surgery?
Yes. Esk Valley Medical Practice also runs Egton Surgery (Egton, Whitby, YO21 1TX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Esk Valley Medical Practice?
Around 5,089 patients are registered (January 2025). The surgery is part of Whitby Coast & Moors PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.