GP surgery in Hythe and Dibden Purlieu
Forestside Medical Practice
Beaulieu Road, Dibden Purlieu, Southampton, SO45 4JA
Scores 3 out of 100, poor for a GP surgery in England. 54% of patients say their experience is good and 31% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 2
- Easy to get through on the phone6
- Easy to contact online0
- Good experience of getting in touch4
- Did not wait too long for the appointment7
Quality of care 8
- Patients rate the surgery as good2
- Patients got what they needed9
- Doctors and nurses listen12
- Patients trust the staff1
- Inspection rating (Good)50
- Health checks and screening done24
- Meets NHS clinical targets65
- Children vaccinated on time96
What patients say
107 patients answered the 2026 NHS survey about this surgery.
31%
find the phone easy
well below the England average (57%)
54%
say their experience is good
well below the England average (77%)
-11
change since last year
2025: 65% · 2026: 54%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 31% | 57% | 27% |
| Easy to contact via website | 12% | 58% | 27% |
| Easy to contact via NHS App | 22% | 54% | 33% |
| Reception staff helpful | 76% | 85% | 77% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 26% |
| Sees preferred clinician | 10% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 69% | 84% | 70% |
| Next steps within 2 days | 95% | 93% | 86% |
| Good experience of contacting | 50% | 73% | 49% |
| The appointment | |||
| Offered a choice of time or day | 19% | 57% | 41% |
| Waiting time was about right | 51% | 69% | 54% |
| Remote appointment | 19% | 26% | 17% |
| The doctor or nurse | |||
| Good at listening | 79% | 87% | 93% |
| Treated with care and concern | 79% | 86% | 89% |
| Considered mental wellbeing | 66% | 75% | 66% |
| Had all the information needed | 82% | 92% | 92% |
| Confidence and trust | 79% | 93% | 87% |
| Involved in decisions | 89% | 92% | 88% |
| Needs were met | 82% | 90% | 89% |
| Overall | |||
| Overall experience good | 54% | 77% | 65% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 85% |
| Supported by local services | 61% | 70% | 72% |
| Discussed managing condition | 37% | 43% | 34% |
| Agreed a care plan | 38% | 46% | 56% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 12:45pm 1:45pm to 6:30pm |
| Tuesday | 8am to 12:45pm 1:45pm to 6:30pm |
| Wednesday | 8am to 12:45pm 1:45pm to 6:30pm |
| Thursday | 8am to 12:45pm 1:45pm to 6:30pm |
| Friday | 8am to 12:45pm 1:45pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 February 2024. Bank holidays may differ.
- Address
- Beaulieu Road, Dibden Purlieu, Southampton, SO45 4JA
- Phone
- 023 8084 4546
- Website
- www.forestsidemedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Waterside PCN (a group of local surgeries that share services)
- NHS code
- J82072 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Forestside Medical Practice
- Old Malthouse, Main Road, Marchwood, Southampton, SO40 4UZ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 4 October 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.1% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 6.6% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 20.3% | 14.3% |
| Obesity | 13.4% | 13.9% |
| Smoking | 10.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 55% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 52% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Forestside Medical Practicethis surgery | – | 3 | 31% | 54% | Yes |
| Red and Green PracticeSouthampton, SO45 5WX | 0.7 miles | 8 | 47% | 63% | Yes |
| Waterfront and Solent SurgerySouthampton, SO45 6AW | 1.5 miles | 87 | 68% | 89% | Yes |
| Living Well PartnershipSouthampton, SO19 9GH | 3.2 miles | 5 | 30% | 61% | Yes |
| Woolston and Chartwell PartnershipSouthampton, SO19 9AL | 3.7 miles | 14 | 34% | 73% | Yes |
| Old Fire Station SurgerySouthampton, SO19 9AN | 3.7 miles | 42 | 53% | 82% | Yes |
| Spcl SurgerySouthampton, SO19 9RL | 3.7 miles | – | – | – | – |
| St. Peters SurgerySouthampton, SO19 9RL | 3.7 miles | 88 | 80% | 95% | Yes |
| Southampton Sea City PartnershipSouthampton, SO14 1LT | 3.8 miles | 10 | 44% | 73% | Yes |
| Atherley House SurgerySouthampton, SO15 3FH | 4.3 miles | 88 | 82% | 92% | Yes |
Waterfront and Solent Surgery is 1.5 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Forestside Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Forestside Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 023 8084 4546.
How do patients rate Forestside Medical Practice?
In the 2026 NHS GP Patient Survey, 54% of patients at Forestside Medical Practice said their overall experience was good. The England average is 77%. 31% found it easy to get through by phone (England 57%). Its GPScore is 3 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Forestside Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Forestside Medical Practice as Good at its last published inspection (report published 4 October 2016).
What are the opening times of Forestside Medical Practice?
Reception is open Monday 8am to 12:45pm 1:45pm to 6:30pm, Tuesday 8am to 12:45pm 1:45pm to 6:30pm, Wednesday 8am to 12:45pm 1:45pm to 6:30pm, Thursday 8am to 12:45pm 1:45pm to 6:30pm, Friday 8am to 12:45pm 1:45pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 February 2024. Bank holidays may differ.
How do I contact Forestside Medical Practice?
Call 023 8084 4546 or visit its website, www.forestsidemedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Beaulieu Road, Dibden Purlieu, Southampton, SO45 4JA.
Does Forestside Medical Practice have a branch surgery?
Yes. Forestside Medical Practice also runs Forestside Medical Practice (Old Malthouse, Main Road, Marchwood, Southampton, SO40 4UZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Forestside Medical Practice?
Around 11,639 patients are registered (January 2025). The surgery is part of Waterside PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.