GP surgery in Lewes
Foundry Healthcare Lewes
School Hill Practice, School Hill H, 33 High Street, Lewes, BN7 2LU
Scores 23 out of 100, below average for a GP surgery in England. 78% of patients say their experience is good and 42% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 16
- Easy to get through on the phone16
- Easy to contact online53
- Good experience of getting in touch33
- Did not wait too long for the appointment7
Quality of care 36
- Patients rate the surgery as good44
- Patients got what they needed44
- Doctors and nurses listen32
- Patients trust the staff36
- Inspection rating (Good)50
- Health checks and screening done32
- Meets NHS clinical targets32
- Children vaccinated on time48
What patients say
215 patients answered the 2026 NHS survey about this surgery.
42%
find the phone easy
well below the England average (57%)
77%
say their experience is good
about the England average (77%)
-3
change since last year
2025: 80% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 42% | 57% | 47% |
| Easy to contact via website | 60% | 58% | 61% |
| Easy to contact via NHS App | 50% | 54% | 63% |
| Reception staff helpful | 81% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 30% |
| Sees preferred clinician | 33% | 42% | 20% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 92% |
| Next steps within 2 days | 95% | 93% | 89% |
| Good experience of contacting | 70% | 73% | 74% |
| The appointment | |||
| Offered a choice of time or day | 38% | 57% | 37% |
| Waiting time was about right | 51% | 69% | 69% |
| Remote appointment | 20% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 92% |
| Treated with care and concern | 84% | 86% | 90% |
| Considered mental wellbeing | 70% | 75% | 75% |
| Had all the information needed | 93% | 92% | 90% |
| Confidence and trust | 92% | 93% | 93% |
| Involved in decisions | 89% | 92% | 92% |
| Needs were met | 90% | 90% | 89% |
| Overall | |||
| Overall experience good | 77% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 71% |
| Supported by local services | 69% | 70% | 73% |
| Discussed managing condition | 40% | 43% | 31% |
| Agreed a care plan | 35% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 215 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 7 October 2025. Bank holidays may differ.
- Address
- School Hill Practice, School Hill H, 33 High Street, Lewes, BN7 2LU
- Phone
- 01273 480888
- [email protected]
- Website
- www.foundryhealthcarelewes.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Foundry Healthcare Lewes PCN (a group of local surgeries that share services)
- NHS code
- G81021 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Anchor Field
- 38 Anchor Field, Ringmer, Lewes, BN8 5QN
- Lewes Victoria Hospital
- Nevill Road, Lewes, BN7 1PE
- River Lodge Surgery
- Malling Street, Lewes, BN7 2RD
- St. Andrews Surgery
- Southover Road, Lewes, BN7 1US
Access and facilities
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Off-site car parking nearby
- Sign language interpreter available in-person
- Step-free access at entrances and exits
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 20 July 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.5% | 15.2% |
| Diabetes | 5.8% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 12.7% | 14.3% |
| Obesity | 9.1% | 13.9% |
| Smoking | 11.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 57% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Foundry Healthcare Lewesthis surgery | – | 23 | 42% | 78% | Yes |
| Health Centre University of Sussex Health CentreBrighton, BN1 9DN | 4.4 miles | 30 | 67% | 70% | Yes |
| Woodingdean Medical CentreBrighton, BN2 6BA | 4.8 miles | 23 | 36% | 72% | Yes |
| Saltdean and Rottingdean Medical PracticeBrighton, BN2 8BU | 5.3 miles | 30 | 52% | 74% | Yes |
| HavenshealthPeacehaven, BN10 8NF | 5.4 miles | 35 | 42% | 74% | Yes |
| Newhaven Medical CentreNewhaven, BN9 9QS | 5.7 miles | 7 | 49% | 59% | Yes |
| Quayside Medical PracticeNewhaven, BN9 9QS | 5.7 miles | 27 | 50% | 74% | Yes |
| The Avenue SurgeryBrighton, BN2 4GF | 5.8 miles | 3 | 19% | 59% | Yes |
| Carden SurgeryBrighton, BN1 8DD | 6.1 miles | 65 | 69% | 94% | Yes |
| Warmdene SurgeryBrighton, BN1 8DD | 6.2 miles | 88 | 77% | 90% | Yes |
Havenshealth is 5.4 miles away, scores 35 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Foundry Healthcare Lewes taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Foundry Healthcare Lewes was taking on new patients. You can register online through the NHS website or call the surgery on 01273 480888.
How do patients rate Foundry Healthcare Lewes?
In the 2026 NHS GP Patient Survey, 78% of patients at Foundry Healthcare Lewes said their overall experience was good. The England average is 77%. 42% found it easy to get through by phone (England 57%). Its GPScore is 23 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Foundry Healthcare Lewes?
The Care Quality Commission, which inspects GP surgeries in England, rated Foundry Healthcare Lewes as Good at its last published inspection (report published 20 July 2016).
What are the opening times of Foundry Healthcare Lewes?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 October 2025. Bank holidays may differ.
How do I contact Foundry Healthcare Lewes?
Call 01273 480888 or visit its website, www.foundryhealthcarelewes.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is School Hill Practice, School Hill H, 33 High Street, Lewes, BN7 2LU.
Does Foundry Healthcare Lewes have a branch surgery?
Yes. Foundry Healthcare Lewes also runs Anchor Field (38 Anchor Field, Ringmer, Lewes, BN8 5QN) and Lewes Victoria Hospital (Nevill Road, Lewes, BN7 1PE) and River Lodge Surgery (Malling Street, Lewes, BN7 2RD) and St. Andrews Surgery (Southover Road, Lewes, BN7 1US). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Foundry Healthcare Lewes?
Around 28,588 patients are registered (January 2025). The surgery is part of Foundry Healthcare Lewes PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.