GP surgery in Bridlington
Humber Primary Care
Providence Place, Bridlington, YO15 2QW
Scores 0 out of 100, poor for a GP surgery in England. 50% of patients say their experience is good and 24% find it easy to get through on the phone (England: 77% and 57%).
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 0
- Easy to get through on the phone2
- Easy to contact online10
- Good experience of getting in touch0
- Did not wait too long for the appointment0
Quality of care 1
- Patients rate the surgery as good2
- Patients got what they needed9
- Doctors and nurses listen10
- Patients trust the staff17
- Inspection rating (Not rated)–
- Health checks and screening done38
- Meets NHS clinical targets22
- Children vaccinated on time26
What patients say
111 patients answered the 2026 NHS survey about this surgery.
24%
find the phone easy
well below the England average (57%)
50%
say their experience is good
well below the England average (77%)
-20
change since last year
2025: 70% · 2026: 50%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 24% | 57% | 21% |
| Easy to contact via website | 37% | 58% | 43% |
| Easy to contact via NHS App | 42% | 54% | 52% |
| Reception staff helpful | 70% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 34% |
| Sees preferred clinician | 9% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 75% | 84% | 78% |
| Next steps within 2 days | 80% | 93% | 70% |
| Good experience of contacting | 38% | 73% | 61% |
| The appointment | |||
| Offered a choice of time or day | 22% | 57% | 33% |
| Waiting time was about right | 31% | 69% | 55% |
| Remote appointment | 38% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 78% | 87% | 90% |
| Treated with care and concern | 82% | 86% | 90% |
| Considered mental wellbeing | 60% | 75% | 76% |
| Had all the information needed | 78% | 92% | 95% |
| Confidence and trust | 88% | 93% | 97% |
| Involved in decisions | 94% | 92% | 97% |
| Needs were met | 82% | 90% | 85% |
| Overall | |||
| Overall experience good | 50% | 77% | 70% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 89% |
| Supported by local services | 59% | 70% | 64% |
| Discussed managing condition | 38% | 43% | 36% |
| Agreed a care plan | 26% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
Opening times not collected yet.
- Address
- Providence Place, Bridlington, YO15 2QW
- Phone
- 01262 602661
- Works with
- Bridlington PCN (a group of local surgeries that share services)
- NHS code
- B81006
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Flamborough
- The Surgery, Chapel Street, Flamborough, Bridlington, YO15 1LQ
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.8% | 15.2% |
| Diabetes | 11.9% | 7.9% |
| Asthma | 8.9% | 6.6% |
| COPD | 4.1% | 1.9% |
| Coronary heart disease | 7.2% | 3.0% |
| Depression | 13.5% | 14.3% |
| Obesity | 19.6% | 13.9% |
| Smoking | 15.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 74% | 78% |
| Asthma: annual review | 65% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Humber Primary Carethis surgery | – | 0 | 24% | 50% | – |
| Drs Reddy and NunnBridlington, YO16 4LZ | 0.6 miles | 47 | 48% | 77% | Yes |
| Hunmanby SurgeryFiley, YO14 0NN | 8.4 miles | 64 | 86% | 80% | Yes |
| Filey SurgeryFiley, YO14 9AE | 9.6 miles | 34 | 61% | 72% | Yes |
| The Park SurgeryDriffield, YO25 6EB | 11.5 miles | 18 | 34% | 71% | Yes |
| The Medical Centre, DriffieldDriffield, YO25 6UH | 11.6 miles | 24 | 36% | 66% | Yes |
| Eastgate Medical Group, HornseaHornsea, HU18 1LP | 11.8 miles | 68 | 65% | 86% | Yes |
| Eastfield Medical CentreScarborough, YO11 3LJ | 13.6 miles | 1 | 44% | 49% | Yes |
| Leven & Beeford Medical PracticeBeverley, HU17 5NL | 14.4 miles | 88 | 70% | 92% | Yes |
| Sherburn SurgeryMalton, YO17 8PH | 15.4 miles | 89 | 94% | 87% | Yes |
Drs Reddy and Nunn is 0.6 miles away, scores 47 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
How do patients rate Humber Primary Care?
In the 2026 NHS GP Patient Survey, 50% of patients at Humber Primary Care said their overall experience was good. The England average is 77%. 24% found it easy to get through by phone (England 57%). Its GPScore is 0 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
How do I contact Humber Primary Care?
Call 01262 602661. The address is Providence Place, Bridlington, YO15 2QW.
Does Humber Primary Care have a branch surgery?
Yes. Humber Primary Care also runs Flamborough (The Surgery, Chapel Street, Flamborough, Bridlington, YO15 1LQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Humber Primary Care?
Around 12,387 patients are registered (January 2025). The surgery is part of Bridlington PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.