GP surgery in East Riding of Yorkshire
The Medical Centre, Driffield
The Medical Centre, Cranwell Road, Driffield, YO25 6UH
Scores 24 out of 100, below average for a GP surgery in England. 66% of patients say their experience is good and 36% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 29
- Easy to get through on the phone10
- Easy to contact online34
- Good experience of getting in touch10
- Did not wait too long for the appointment81
Quality of care 21
- Patients rate the surgery as good13
- Patients got what they needed14
- Doctors and nurses listen31
- Patients trust the staff7
- Inspection rating (Good)50
- Health checks and screening done55
- Meets NHS clinical targets98
- Children vaccinated on time91
What patients say
133 patients answered the 2026 NHS survey about this surgery.
36%
find the phone easy
well below the England average (57%)
66%
say their experience is good
well below the England average (77%)
-9
change since last year
2025: 75% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 36% | 57% | 43% |
| Easy to contact via website | 51% | 58% | 38% |
| Easy to contact via NHS App | 43% | 54% | 41% |
| Reception staff helpful | 72% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 24% |
| Sees preferred clinician | 22% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 76% | 84% | 86% |
| Next steps within 2 days | 94% | 93% | 84% |
| Good experience of contacting | 58% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 50% | 57% | 46% |
| Waiting time was about right | 82% | 69% | 85% |
| Remote appointment | 17% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 81% |
| Treated with care and concern | 83% | 86% | 78% |
| Considered mental wellbeing | 70% | 75% | 72% |
| Had all the information needed | 91% | 92% | 97% |
| Confidence and trust | 85% | 93% | 96% |
| Involved in decisions | 81% | 92% | 94% |
| Needs were met | 84% | 90% | 82% |
| Overall | |||
| Overall experience good | 66% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 89% |
| Supported by local services | 53% | 70% | 65% |
| Discussed managing condition | 30% | 43% | 42% |
| Agreed a care plan | 38% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 133 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 November 2025. Bank holidays may differ.
- Address
- The Medical Centre, Cranwell Road, Driffield, YO25 6UH
- Phone
- 01377 243055
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Yorkshire Coast & Wolds PCN (a group of local surgeries that share services)
- NHS code
- B81092 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Cranwell House
- 20b Mill Street, Driffield, YO25 6TN
- Wetwang
- The Surgery, 48 Southfield Road, Wetwang, Driffield, YO25 9XX
Access and facilities
- Braille translation service
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 31 May 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.3% | 15.2% |
| Diabetes | 9.5% | 7.9% |
| Asthma | 9.8% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 5.3% | 3.0% |
| Depression | 18.8% | 14.3% |
| Obesity | 13.6% | 13.9% |
| Smoking | 8.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Medical Centre, Driffieldthis surgery | – | 24 | 36% | 66% | Yes |
| The Park SurgeryDriffield, YO25 6EB | 0.2 miles | 18 | 34% | 71% | Yes |
| Leven & Beeford Medical PracticeBeverley, HU17 5NL | 9.5 miles | 88 | 70% | 92% | Yes |
| North Beverley Medical CentreBeverley, HU17 7JY | 10.2 miles | 76 | 66% | 92% | Yes |
| Drs Reddy and NunnBridlington, YO16 4LZ | 11.1 miles | 47 | 48% | 77% | Yes |
| Manor Road SurgeryBeverley, HU17 7BZ | 11.1 miles | 62 | 68% | 75% | Yes |
| Greengates Medical GroupBeverley, HU17 0HB | 11.2 miles | 45 | 52% | 75% | Yes |
| Old Fire Station SurgeryBeverley, HU17 8JW | 11.4 miles | 93 | 80% | 95% | Yes |
| Humber Primary CareBridlington, YO15 2QW | 11.6 miles | 0 | 24% | 50% | – |
| Sherburn SurgeryMalton, YO17 8PH | 12.7 miles | 89 | 94% | 87% | Yes |
Leven & Beeford Medical Practice is 9.5 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Medical Centre, Driffield taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Medical Centre, Driffield was taking on new patients. You can register online through the NHS website or call the surgery on 01377 243055.
How do patients rate The Medical Centre, Driffield?
In the 2026 NHS GP Patient Survey, 66% of patients at The Medical Centre, Driffield said their overall experience was good. The England average is 77%. 36% found it easy to get through by phone (England 57%). Its GPScore is 24 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for The Medical Centre, Driffield?
The Care Quality Commission, which inspects GP surgeries in England, rated The Medical Centre, Driffield as Good at its last published inspection (report published 31 May 2017).
What are the opening times of The Medical Centre, Driffield?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 November 2025. Bank holidays may differ.
How do I contact The Medical Centre, Driffield?
Call 01377 243055. You can also book and order repeat prescriptions in the NHS App. The address is The Medical Centre, Cranwell Road, Driffield, YO25 6UH.
Does The Medical Centre, Driffield have a branch surgery?
Yes. The Medical Centre, Driffield also runs Cranwell House (20b Mill Street, Driffield, YO25 6TN) and Wetwang (The Surgery, 48 Southfield Road, Wetwang, Driffield, YO25 9XX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Medical Centre, Driffield?
Around 12,360 patients are registered (January 2025). The surgery is part of Yorkshire Coast & Wolds PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.