GP surgery in Feltham
Little Park Surgery
281 Hounslow Road, Hanworth, Feltham, TW13 5JG
Scores 41 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 49
- Easy to get through on the phone54
- Easy to contact online56
- Good experience of getting in touch39
- Did not wait too long for the appointment53
Quality of care 32
- Patients rate the surgery as good46
- Patients got what they needed37
- Doctors and nurses listen16
- Patients trust the staff33
- Inspection rating (Good)50
- Health checks and screening done66
- Meets NHS clinical targets13
- Children vaccinated on time4
What patients say
89 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
78%
say their experience is good
about the England average (77%)
+7
change since last year
2025: 71% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 42% |
| Easy to contact via website | 61% | 58% | 25% |
| Easy to contact via NHS App | 46% | 54% | 33% |
| Reception staff helpful | 88% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 33% |
| Sees preferred clinician | 23% | 42% | 35% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 77% |
| Next steps within 2 days | 92% | 93% | 89% |
| Good experience of contacting | 72% | 73% | 64% |
| The appointment | |||
| Offered a choice of time or day | 46% | 57% | 51% |
| Waiting time was about right | 73% | 69% | 51% |
| Remote appointment | 25% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 80% | 87% | 85% |
| Treated with care and concern | 75% | 86% | 80% |
| Considered mental wellbeing | 77% | 75% | 71% |
| Had all the information needed | 95% | 92% | 91% |
| Confidence and trust | 91% | 93% | 90% |
| Involved in decisions | 94% | 92% | 84% |
| Needs were met | 89% | 90% | 85% |
| Overall | |||
| Overall experience good | 78% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 67% | 79% | 71% |
| Supported by local services | 77% | 70% | 63% |
| Discussed managing condition | 42% | 43% | 46% |
| Agreed a care plan | 83% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 89 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to 5pm |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2025. Bank holidays may differ.
- Address
- 281 Hounslow Road, Hanworth, Feltham, TW13 5JG
- Phone
- 020 8894 6588
- Website
- www.littleparksurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Feltham and Bedfont PCN (a group of local surgeries that share services)
- NHS code
- E85736 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.7% | 15.2% |
| Diabetes | 9.8% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 9.9% | 14.3% |
| Obesity | 19.3% | 13.9% |
| Smoking | 16.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 93% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Little Park Surgerythis surgery | – | 41 | 64% | 78% | Yes |
| Mount Medical CentreFeltham, TW13 6AJ | 0.1 mile | 74 | 81% | 86% | Yes |
| Twickenham Park Medical CentreFeltham, TW13 6HD | 0.7 miles | 63 | 75% | 80% | Yes |
| Clifford House Medical CentreFeltham, TW13 5AD | 0.9 miles | 65 | 83% | 81% | Yes |
| Woodlawn Medical CentreTwickenham, TW2 6EE | 0.9 miles | 10 | 47% | 67% | Yes |
| Gill Medical PracticeFeltham, TW14 0AB | 1.0 miles | 23 | 58% | 73% | Yes |
| Jubilee SurgeryTwickenham, TW2 6JL | 1.0 miles | 58 | 82% | 86% | Yes |
| Crane Park SurgeryTwickenham, TW2 6JL | 1.0 miles | 71 | 69% | 83% | Yes |
| Carlton SurgeryFeltham, TW14 0AX | 1.0 miles | 36 | 72% | 77% | Yes |
| The Practice FelthamFeltham, TW13 4GU | 1.0 miles | 50 | 76% | 82% | Yes |
Mount Medical Centre is 0.1 mile away, scores 74 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Little Park Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Little Park Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8894 6588.
How do patients rate Little Park Surgery?
In the 2026 NHS GP Patient Survey, 78% of patients at Little Park Surgery said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 41 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Little Park Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Little Park Surgery as Good at its last published inspection (report published 21 March 2024).
What are the opening times of Little Park Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 9am to 5pm, Sunday closed. The surgery last confirmed these times on 13 November 2025. Bank holidays may differ.
How do I contact Little Park Surgery?
Call 020 8894 6588 or visit its website, www.littleparksurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 281 Hounslow Road, Hanworth, Feltham, TW13 5JG.
How many patients are registered at Little Park Surgery?
Around 7,383 patients are registered (January 2025). The surgery is part of Feltham and Bedfont PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.