GP surgery in Coventry
Longford Primary Care Centre
Longford Road, Longford, Coventry, CV6 6DR
Scores 18 out of 100, poor for a GP surgery in England. 69% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 23
- Easy to get through on the phone49
- Easy to contact online13
- Good experience of getting in touch24
- Did not wait too long for the appointment17
Quality of care 16
- Patients rate the surgery as good19
- Patients got what they needed43
- Doctors and nurses listen19
- Patients trust the staff15
- Inspection rating (Good)50
- Health checks and screening done13
- Meets NHS clinical targets43
- Children vaccinated on time36
What patients say
117 patients answered the 2026 NHS survey about this surgery.
61%
find the phone easy
above the England average (57%)
69%
say their experience is good
well below the England average (77%)
+11
change since last year
2025: 58% · 2026: 69%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 61% | 57% | 53% |
| Easy to contact via website | 39% | 58% | 29% |
| Easy to contact via NHS App | 51% | 54% | 40% |
| Reception staff helpful | 84% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 29% |
| Sees preferred clinician | 57% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 71% | 84% | 68% |
| Next steps within 2 days | 96% | 93% | 81% |
| Good experience of contacting | 66% | 73% | 58% |
| The appointment | |||
| Offered a choice of time or day | 44% | 57% | 29% |
| Waiting time was about right | 58% | 69% | 67% |
| Remote appointment | 24% | 26% | 38% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 81% |
| Treated with care and concern | 84% | 86% | 73% |
| Considered mental wellbeing | 77% | 75% | 53% |
| Had all the information needed | 92% | 92% | 79% |
| Confidence and trust | 88% | 93% | 89% |
| Involved in decisions | 88% | 92% | 85% |
| Needs were met | 90% | 90% | 83% |
| Overall | |||
| Overall experience good | 69% | 77% | 58% |
| Living with a long-term condition | |||
| Confident managing conditions | 64% | 79% | 82% |
| Supported by local services | 65% | 70% | 41% |
| Discussed managing condition | 45% | 43% | 43% |
| Agreed a care plan | 54% | 46% | 66% |
Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 1pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 December 2025. Bank holidays may differ.
- Address
- Longford Road, Longford, Coventry, CV6 6DR
- Phone
- 0333 332 3888
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Skyward PCN (a group of local surgeries that share services)
- NHS code
- M86002 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Bell Green Health Centre
- Roseberry Avenue, Bell Green, Coventry, CV2 1NE
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 13 December 2018
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.6% | 15.2% |
| Diabetes | 10.7% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 12.1% | 14.3% |
| Obesity | 16.0% | 13.9% |
| Smoking | 18.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 62% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Longford Primary Care Centrethis surgery | – | 18 | 62% | 69% | Yes |
| Windmill SurgeryCoventry, CV6 6DR | under 0.1 miles | 12 | 61% | 62% | Yes |
| Holbrooks Health TeamCoventry, CV6 4HN | 1.1 miles | 17 | 55% | 61% | Yes |
| The Gables MedicentreCoventry, CV6 4DD | 1.1 miles | 21 | 52% | 67% | Yes |
| Wood End Health CentreCoventry, CV2 1XA | 1.3 miles | 18 | 50% | 69% | Yes |
| Edgwick Medical CentreCoventry, CV6 5LL | 1.3 miles | 8 | 52% | 59% | Yes |
| Alliance Teaching PracticesCoventry, CV6 5AR | 1.6 miles | 9 | 40% | 61% | Yes |
| Paradise Medical CentreCoventry, CV6 5BG | 1.6 miles | 4 | 40% | 59% | Yes |
| Central Medical CentreCoventry, CV6 5DF | 1.8 miles | 58 | 88% | 83% | Yes |
| Coventry GP Group of PracticesCoventry, CV6 3FA | 1.9 miles | 6 | 55% | 64% | Yes |
Central Medical Centre is 1.8 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Longford Primary Care Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Longford Primary Care Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0333 332 3888.
How do patients rate Longford Primary Care Centre?
In the 2026 NHS GP Patient Survey, 69% of patients at Longford Primary Care Centre said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 18 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Longford Primary Care Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Longford Primary Care Centre as Good at its last published inspection (report published 13 December 2018).
What are the opening times of Longford Primary Care Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 1pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 December 2025. Bank holidays may differ.
How do I contact Longford Primary Care Centre?
Call 0333 332 3888. You can also book and order repeat prescriptions in the NHS App. The address is Longford Road, Longford, Coventry, CV6 6DR.
Does Longford Primary Care Centre have a branch surgery?
Yes. Longford Primary Care Centre also runs Bell Green Health Centre (Roseberry Avenue, Bell Green, Coventry, CV2 1NE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Longford Primary Care Centre?
Around 8,499 patients are registered (January 2025). The surgery is part of Skyward PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.