GP surgery in Coventry
Windmill Surgery
Longford Primary Care Centre, Longford Road, Longford, Coventry, CV6 6DR
Scores 12 out of 100, poor for a GP surgery in England. 62% of patients say their experience is good and 61% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 25
- Easy to get through on the phone48
- Easy to contact online62
- Good experience of getting in touch26
- Did not wait too long for the appointment5
Quality of care 3
- Patients rate the surgery as good8
- Patients got what they needed0
- Doctors and nurses listen6
- Patients trust the staff5
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets20
- Children vaccinated on time14
What patients say
118 patients answered the 2026 NHS survey about this surgery.
61%
find the phone easy
above the England average (57%)
62%
say their experience is good
well below the England average (77%)
-18
change since last year
2025: 80% · 2026: 62%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 61% | 57% | 54% |
| Easy to contact via website | 63% | 58% | 45% |
| Easy to contact via NHS App | 61% | 54% | 56% |
| Reception staff helpful | 82% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 43% |
| Sees preferred clinician | 37% | 42% | 30% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 82% |
| Next steps within 2 days | 88% | 93% | 96% |
| Good experience of contacting | 67% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 45% | 57% | 64% |
| Waiting time was about right | 48% | 69% | 69% |
| Remote appointment | 56% | 26% | 27% |
| The doctor or nurse | |||
| Good at listening | 75% | 87% | 88% |
| Treated with care and concern | 71% | 86% | 86% |
| Considered mental wellbeing | 66% | 75% | 77% |
| Had all the information needed | 84% | 92% | 87% |
| Confidence and trust | 83% | 93% | 95% |
| Involved in decisions | 80% | 92% | 90% |
| Needs were met | 65% | 90% | 90% |
| Overall | |||
| Overall experience good | 62% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 67% | 79% | 67% |
| Supported by local services | 56% | 70% | 42% |
| Discussed managing condition | 37% | 43% | 37% |
| Agreed a care plan | 25% | 46% | 71% |
Green means at least 2 points better than England, red at least 2 points worse. With about 118 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:45am to 1pm 2pm to 6:30pm |
| Tuesday | 8:45am to 1pm 2pm to 6:30pm |
| Wednesday | 8:45am to 1pm 2pm to 6:30pm |
| Thursday | 8:45am to 3pm |
| Friday | 8:45am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 October 2023. Bank holidays may differ.
- Address
- Longford Primary Care Centre, Longford Road, Longford, Coventry, CV6 6DR
- Phone
- 024 7526 3333
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- GP Connect PCN (a group of local surgeries that share services)
- NHS code
- M86048 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 18 October 2017
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.6% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.0% | 3.0% |
| Depression | 16.8% | 14.3% |
| Obesity | 15.1% | 13.9% |
| Smoking | 15.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 53% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Windmill Surgerythis surgery | – | 12 | 61% | 62% | Yes |
| Longford Primary Care CentreCoventry, CV6 6DR | under 0.1 miles | 18 | 62% | 69% | Yes |
| Holbrooks Health TeamCoventry, CV6 4HN | 1.1 miles | 17 | 55% | 61% | Yes |
| The Gables MedicentreCoventry, CV6 4DD | 1.1 miles | 21 | 52% | 67% | Yes |
| Wood End Health CentreCoventry, CV2 1XA | 1.3 miles | 18 | 50% | 69% | Yes |
| Edgwick Medical CentreCoventry, CV6 5LL | 1.3 miles | 8 | 52% | 59% | Yes |
| Alliance Teaching PracticesCoventry, CV6 5AR | 1.6 miles | 9 | 40% | 61% | Yes |
| Paradise Medical CentreCoventry, CV6 5BG | 1.6 miles | 4 | 40% | 59% | Yes |
| Central Medical CentreCoventry, CV6 5DF | 1.8 miles | 58 | 88% | 83% | Yes |
| Coventry GP Group of PracticesCoventry, CV6 3FA | 1.9 miles | 6 | 55% | 64% | Yes |
Central Medical Centre is 1.8 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Windmill Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Windmill Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 024 7526 3333.
How do patients rate Windmill Surgery?
In the 2026 NHS GP Patient Survey, 62% of patients at Windmill Surgery said their overall experience was good. The England average is 77%. 61% found it easy to get through by phone (England 57%). Its GPScore is 12 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Windmill Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Windmill Surgery as Good at its last published inspection (report published 18 October 2017).
What are the opening times of Windmill Surgery?
Reception is open Monday 8:45am to 1pm 2pm to 6:30pm, Tuesday 8:45am to 1pm 2pm to 6:30pm, Wednesday 8:45am to 1pm 2pm to 6:30pm, Thursday 8:45am to 3pm, Friday 8:45am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 October 2023. Bank holidays may differ.
How do I contact Windmill Surgery?
Call 024 7526 3333. You can also book and order repeat prescriptions in the NHS App. The address is Longford Primary Care Centre, Longford Road, Longford, Coventry, CV6 6DR.
How many patients are registered at Windmill Surgery?
Around 8,196 patients are registered (January 2025). The surgery is part of GP Connect PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.