GP surgery in Oxford
Luther Street Medical Practice
Luther Street, Oxford, OX1 1UL
Too few patients answered the 2026 NHS survey to give a fair score. Inspectors rated it Outstanding in 2016. It is taking on new patients.
What patients say
19 patients answered the 2026 NHS survey about this surgery.
85%
find the phone easy
well above the England average (57%)
73%
say their experience is good
below the England average (77%)
-22
change since last year
2025: 95% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 85% | 57% | 97% |
| Reception staff helpful | 85% | 85% | 97% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 28% |
| What happened when they got in touch | |||
| Knew what would happen next | 64% | 84% | 87% |
| Next steps within 2 days | 95% | 93% | 96% |
| Good experience of contacting | 66% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 87% | 57% | 95% |
| Waiting time was about right | 88% | 69% | 97% |
| Remote appointment | 40% | 26% | 42% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 96% |
| Treated with care and concern | 96% | 86% | 96% |
| Considered mental wellbeing | 72% | 75% | 87% |
| Had all the information needed | 95% | 92% | 96% |
| Confidence and trust | 100% | 93% | 99% |
| Involved in decisions | 100% | 92% | 99% |
| Needs were met | 96% | 90% | 99% |
| Overall | |||
| Overall experience good | 73% | 77% | 95% |
| Living with a long-term condition | |||
| Confident managing conditions | 42% | 79% | 65% |
| Supported by local services | 49% | 70% | 63% |
| Discussed managing condition | 68% | 43% | 80% |
| Agreed a care plan | 39% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 19 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 9am to 6:30pm |
| Tuesday | 9am to 6:30pm |
| Wednesday | 9am to 6:30pm |
| Thursday | 9am to 6:30pm |
| Friday | 9am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 24 December 2025. Bank holidays may differ.
- Address
- Luther Street, Oxford, OX1 1UL
- Phone
- 01865 901571
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Healthier Oxford City Network PCN (a group of local surgeries that share services)
- NHS code
- K84066 · NHS profile
Access and facilities
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 9 June 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Luther Street Medical Practicethis surgery | – | – | 85% | 73% | Yes |
| Northgate Health CentreOxford, OX1 3EF | 0.4 miles | 84 | 83% | 89% | Yes |
| Kes@northgateOxford, OX1 3EF | 0.4 miles | 91 | 98% | 83% | Yes |
| Beaumont Elms PracticeOxford, OX1 2NA | 0.5 miles | 53 | 78% | 79% | Yes |
| St. Clement's SurgeryOxford, OX4 1JS | 0.7 miles | 50 | 78% | 70% | Yes |
| Observatory Medical PracticeOxford, OX2 6NW | 0.9 miles | 87 | 85% | 84% | Yes |
| Jericho Health CentreOxford, OX2 6NW | 0.9 miles | 92 | 99% | 87% | Yes |
| Cowley Road Medical PracticeOxford, OX4 1XD | 1.1 miles | 31 | 75% | 73% | Yes |
| Bartlemas SurgeryOxford, OX4 1XD | 1.1 miles | 49 | 58% | 79% | Yes |
| St Bartholomews & Hollow Way Medical CentreOxford, OX4 1XB | 1.1 miles | 34 | 66% | 71% | Yes |
Common questions
Is Luther Street Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Luther Street Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01865 901571.
How do patients rate Luther Street Medical Practice?
In the 2026 NHS GP Patient Survey, 73% of patients at Luther Street Medical Practice said their overall experience was good. The England average is 77%. 85% found it easy to get through by phone (England 57%).
What is the inspection rating for Luther Street Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Luther Street Medical Practice as Outstanding at its last published inspection (report published 9 June 2016).
What are the opening times of Luther Street Medical Practice?
Reception is open Monday 9am to 6:30pm, Tuesday 9am to 6:30pm, Wednesday 9am to 6:30pm, Thursday 9am to 6:30pm, Friday 9am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 24 December 2025. Bank holidays may differ.
How do I contact Luther Street Medical Practice?
Call 01865 901571. You can also book and order repeat prescriptions in the NHS App. The address is Luther Street, Oxford, OX1 1UL.
How many patients are registered at Luther Street Medical Practice?
Around 499 patients are registered (January 2026). The surgery is part of Healthier Oxford City Network PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.