GP surgery in Cambridge
Newnham Walk Surgery
Wordsworth Grove, Cambridge, CB3 9HS
Scores 79 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 82% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 89
- Easy to get through on the phone86
- Easy to contact online83
- Good experience of getting in touch98
- Did not wait too long for the appointment66
Quality of care 60
- Patients rate the surgery as good70
- Patients got what they needed35
- Doctors and nurses listen48
- Patients trust the staff63
- Inspection rating (Good)50
- Health checks and screening done44
- Meets NHS clinical targets74
- Children vaccinated on time62
What patients say
115 patients answered the 2026 NHS survey about this surgery.
82%
find the phone easy
well above the England average (57%)
85%
say their experience is good
well above the England average (77%)
-1
change since last year
2025: 86% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 82% | 57% | 85% |
| Easy to contact via website | 73% | 58% | 63% |
| Easy to contact via NHS App | 41% | 54% | 27% |
| Reception staff helpful | 100% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 28% | 31% | 29% |
| Sees preferred clinician | 61% | 42% | 54% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 87% |
| Next steps within 2 days | 97% | 93% | 99% |
| Good experience of contacting | 96% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 72% | 57% | 67% |
| Waiting time was about right | 77% | 69% | 83% |
| Remote appointment | 13% | 26% | 11% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 87% |
| Treated with care and concern | 90% | 86% | 92% |
| Considered mental wellbeing | 75% | 75% | 89% |
| Had all the information needed | 93% | 92% | 97% |
| Confidence and trust | 95% | 93% | 95% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 89% | 90% | 93% |
| Overall | |||
| Overall experience good | 85% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 79% |
| Supported by local services | 83% | 70% | 87% |
| Discussed managing condition | 37% | 43% | 44% |
| Agreed a care plan | 41% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 7am to 6pm |
| Tuesday | 7am to 6pm |
| Wednesday | 7am to 6pm |
| Thursday | 7am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 August 2021. Bank holidays may differ.
- Address
- Wordsworth Grove, Cambridge, CB3 9HS
- Phone
- 01223 366811
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Cam Medical PCN (a group of local surgeries that share services)
- NHS code
- D81005 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Newnham Walk Surgery at Boots Cambridge
- 28 Petty Cury, Cambridge, CB2 3ND
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 11 February 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 5.3% | 15.2% |
| Diabetes | 1.5% | 7.9% |
| Asthma | 4.0% | 6.6% |
| COPD | 0.3% | 1.9% |
| Coronary heart disease | 1.0% | 3.0% |
| Depression | 8.2% | 14.3% |
| Obesity | 2.4% | 13.9% |
| Smoking | 4.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 60% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 68% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Newnham Walk Surgerythis surgery | – | 79 | 82% | 85% | Yes |
| Trumpington Street Medical PracticeCambridge, CB2 1RG | 0.4 miles | 50 | 66% | 76% | Yes |
| Lensfield Medical PracticeCambridge, CB2 1EH | 0.6 miles | 73 | 84% | 87% | Yes |
| Bridge Street Medical CentreCambridge, CB2 3LS | 0.7 miles | 63 | 67% | 74% | Yes |
| Woodlands SurgeryCambridge, CB2 1LR | 0.8 miles | 86 | 75% | 84% | Yes |
| Petersfield Medical PracticeCambridge, CB1 2AB | 1.0 miles | 46 | 61% | 79% | Yes |
| Huntingdon Road SurgeryCambridge, CB3 0DB | 1.0 miles | 18 | 56% | 70% | Yes |
| Red House SurgeryCambridge, CB4 1ER | 1.3 miles | 62 | 51% | 81% | Yes |
| Cambridge Access SurgeryCambridge, CB5 8HB | 1.4 miles | 83 | 94% | 81% | Yes |
| York Street Medical PracticeCambridge, CB1 2PY | 1.4 miles | 69 | 64% | 82% | Yes |
Common questions
Is Newnham Walk Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Newnham Walk Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01223 366811.
How do patients rate Newnham Walk Surgery?
In the 2026 NHS GP Patient Survey, 85% of patients at Newnham Walk Surgery said their overall experience was good. The England average is 77%. 82% found it easy to get through by phone (England 57%). Its GPScore is 79 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Newnham Walk Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Newnham Walk Surgery as Good at its last published inspection (report published 11 February 2020).
What are the opening times of Newnham Walk Surgery?
Reception is open Monday 7am to 6pm, Tuesday 7am to 6pm, Wednesday 7am to 6pm, Thursday 7am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 August 2021. Bank holidays may differ.
How do I contact Newnham Walk Surgery?
Call 01223 366811. You can also book and order repeat prescriptions in the NHS App. The address is Wordsworth Grove, Cambridge, CB3 9HS.
Does Newnham Walk Surgery have a branch surgery?
Yes. Newnham Walk Surgery also runs Newnham Walk Surgery at Boots Cambridge (28 Petty Cury, Cambridge, CB2 3ND). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Newnham Walk Surgery?
Around 15,626 patients are registered (January 2025). The surgery is part of Cam Medical PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.