GP surgery in Northumberland
Npc Felton & Widdrington
Grange Road, Widdrington, Morpeth, NE61 5LX
Scores 72 out of 100, good for a GP surgery in England. 83% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 86
- Easy to get through on the phone77
- Easy to contact online79
- Good experience of getting in touch69
- Did not wait too long for the appointment93
Quality of care 50
- Patients rate the surgery as good62
- Patients got what they needed34
- Doctors and nurses listen41
- Patients trust the staff41
- Inspection rating (Good)50
- Health checks and screening done22
- Meets NHS clinical targets76
- Children vaccinated on time87
What patients say
123 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
82%
say their experience is good
above the England average (77%)
+2
change since last year
2025: 80% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 64% |
| Easy to contact via website | 71% | 58% | 49% |
| Easy to contact via NHS App | 59% | 54% | 55% |
| Reception staff helpful | 92% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 16% | 31% | 17% |
| Sees preferred clinician | 64% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 85% |
| Next steps within 2 days | 98% | 93% | 99% |
| Good experience of contacting | 81% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 53% | 57% | 58% |
| Waiting time was about right | 89% | 69% | 82% |
| Remote appointment | 23% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 93% |
| Treated with care and concern | 84% | 86% | 91% |
| Considered mental wellbeing | 71% | 75% | 76% |
| Had all the information needed | 92% | 92% | 95% |
| Confidence and trust | 92% | 93% | 97% |
| Involved in decisions | 92% | 92% | 94% |
| Needs were met | 89% | 90% | 95% |
| Overall | |||
| Overall experience good | 82% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 95% | 79% | 77% |
| Supported by local services | 77% | 70% | 75% |
| Discussed managing condition | 37% | 43% | 40% |
| Agreed a care plan | 41% | 46% | 22% |
Green means at least 2 points better than England, red at least 2 points worse. With about 123 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7:30am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 7:30am to 8pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 July 2026. Bank holidays may differ.
- Address
- Grange Road, Widdrington, Morpeth, NE61 5LX
- Phone
- 01670 790229
- [email protected]
- Website
- www.northumbriaprimarycare.co.uk/widdringtonposts/front-page
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Northumbria PCN (a group of local surgeries that share services)
- NHS code
- A84029 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Felton Surgery
- 51 Main Street, Felton, Morpeth, NE65 9PR
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Disabled car parking
- Free on-site car parking
- Parent and baby room
- Pharmacy
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 14 June 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 22.4% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 8.1% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 11.7% | 14.3% |
| Obesity | 14.3% | 13.9% |
| Smoking | 10.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 55% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Npc Felton & Widdringtonthis surgery | – | 72 | 77% | 83% | Yes |
| Seaton Park Medical GroupAshington, NE63 0NG | 5.3 miles | 55 | 46% | 78% | Yes |
| Gas House Lane SurgeryMorpeth, NE61 1JX | 5.3 miles | 75 | 83% | 86% | Yes |
| Greystoke SurgeryMorpeth, NE61 1JX | 5.4 miles | 97 | 74% | 98% | Yes |
| Npc Central NorthumberlandMorpeth, NE61 1BJ | 5.6 miles | 24 | 33% | 74% | Yes |
| Guidepost Medical GroupChoppington, NE62 5RA | 5.7 miles | 26 | 49% | 76% | Yes |
| Npc Amble & BroomhillMorpeth, NE65 0HD | 6.6 miles | 4 | 25% | 63% | Yes |
| The Gables Medical GroupBedlington, NE22 7DU | 7.2 miles | 56 | 72% | 77% | Yes |
| Bedlingtonshire Med.groupBedlington, NE22 6JX | 7.5 miles | 80 | 62% | 91% | Yes |
| Railway Medical GroupBlyth, NE24 1HD | 8.8 miles | 19 | 45% | 71% | Yes |
Greystoke Surgery is 5.4 miles away, scores 97 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Npc Felton & Widdrington taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Npc Felton & Widdrington was taking on new patients. You can register online through the NHS website or call the surgery on 01670 790229.
How do patients rate Npc Felton & Widdrington?
In the 2026 NHS GP Patient Survey, 83% of patients at Npc Felton & Widdrington said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 72 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Npc Felton & Widdrington?
The Care Quality Commission, which inspects GP surgeries in England, rated Npc Felton & Widdrington as Good at its last published inspection (report published 14 June 2018).
What are the opening times of Npc Felton & Widdrington?
Reception is open Monday 7:30am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 7:30am to 8pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 July 2026. Bank holidays may differ.
How do I contact Npc Felton & Widdrington?
Call 01670 790229 or visit its website, www.northumbriaprimarycare.co.uk/widdringtonposts/front-page. You can also book and order repeat prescriptions in the NHS App. The address is Grange Road, Widdrington, Morpeth, NE61 5LX.
Does Npc Felton & Widdrington have a branch surgery?
Yes. Npc Felton & Widdrington also runs Felton Surgery (51 Main Street, Felton, Morpeth, NE65 9PR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Npc Felton & Widdrington?
Around 4,593 patients are registered (January 2025). The surgery is part of Northumbria PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.