GP surgery in Hart
Odiham Health Centre
Deer Park View, Odiham, Hook, RG29 1JY
Scores 64 out of 100, good for a GP surgery in England. 80% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 56
- Easy to get through on the phone46
- Easy to contact online63
- Good experience of getting in touch54
- Did not wait too long for the appointment62
Quality of care 72
- Patients rate the surgery as good53
- Patients got what they needed91
- Doctors and nurses listen64
- Patients trust the staff81
- Inspection rating (Good)50
- Health checks and screening done44
- Meets NHS clinical targets77
- Children vaccinated on time71
What patients say
105 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
80%
say their experience is good
above the England average (77%)
-3
change since last year
2025: 83% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 53% |
| Easy to contact via website | 63% | 58% | 63% |
| Easy to contact via NHS App | 56% | 54% | 57% |
| Reception staff helpful | 86% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 29% |
| Sees preferred clinician | 58% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 85% |
| Next steps within 2 days | 85% | 93% | 82% |
| Good experience of contacting | 77% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 58% |
| Waiting time was about right | 75% | 69% | 62% |
| Remote appointment | 36% | 26% | 40% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 90% |
| Treated with care and concern | 92% | 86% | 89% |
| Considered mental wellbeing | 79% | 75% | 72% |
| Had all the information needed | 97% | 92% | 91% |
| Confidence and trust | 97% | 93% | 93% |
| Involved in decisions | 97% | 92% | 93% |
| Needs were met | 97% | 90% | 90% |
| Overall | |||
| Overall experience good | 80% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 81% |
| Supported by local services | 81% | 70% | 63% |
| Discussed managing condition | 35% | 43% | 36% |
| Agreed a care plan | 51% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 2 November 2022. Bank holidays may differ.
- Address
- Deer Park View, Odiham, Hook, RG29 1JY
- Phone
- 01256 702371
- [email protected]
- Website
- www.odihamhealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Mosaic Healthcare PCN (a group of local surgeries that share services)
- NHS code
- J82061 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Old Basing Surgery
- 2 Linden Court, Linden Avenue, Old Basing, Basingstoke, RG24 7HS
- Old Basing Surgery (Manor Lane)
- Manor Lane, Old Basing, Basingstoke, RG24 7DG
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 27 April 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.1% | 15.2% |
| Diabetes | 6.1% | 7.9% |
| Asthma | 6.9% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 13.6% | 14.3% |
| Obesity | 9.8% | 13.9% |
| Smoking | 8.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Odiham Health Centrethis surgery | – | 64 | 60% | 80% | Yes |
| Crondall New SurgeryFarnham, GU10 5RF | 3.8 miles | 38 | 67% | 73% | Yes |
| Whitewater HealthHook, RG27 8QJ | 4.0 miles | 12 | 26% | 62% | Yes |
| Richmond SurgeryFleet, GU52 7US | 4.4 miles | 65 | 56% | 78% | Yes |
| Hart Health PartnershipFleet, GU51 4PE | 4.6 miles | 18 | 43% | 68% | Yes |
| Chineham Medical PracticeBasingstoke, RG24 8ND | 5.6 miles | 30 | 38% | 78% | Yes |
| Crown Heights Medical CentreBasingstoke, RG21 7AN | 6.3 miles | 3 | 29% | 59% | Yes |
| Bramblys Grange Medical PracticeBasingstoke, RG21 7AP | 6.3 miles | 2 | 26% | 62% | Yes |
| Shakespeare Road Medical PracticeBasingstoke, RG24 9DT | 6.4 miles | 4 | 43% | 66% | Yes |
| Central SurgeryFarnham, GU9 7PT | 6.9 miles | 40 | 64% | 76% | Yes |
Common questions
Is Odiham Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Odiham Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01256 702371.
How do patients rate Odiham Health Centre?
In the 2026 NHS GP Patient Survey, 80% of patients at Odiham Health Centre said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 64 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Odiham Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Odiham Health Centre as Good at its last published inspection (report published 27 April 2017).
What are the opening times of Odiham Health Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 8pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 2 November 2022. Bank holidays may differ.
How do I contact Odiham Health Centre?
Call 01256 702371 or visit its website, www.odihamhealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Deer Park View, Odiham, Hook, RG29 1JY.
Does Odiham Health Centre have a branch surgery?
Yes. Odiham Health Centre also runs Old Basing Surgery (2 Linden Court, Linden Avenue, Old Basing, Basingstoke, RG24 7HS) and Old Basing Surgery (Manor Lane) (Manor Lane, Old Basing, Basingstoke, RG24 7DG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Odiham Health Centre?
Around 13,226 patients are registered (January 2025). The surgery is part of Mosaic Healthcare PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.